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Inspection and Verification

WARNING: This page is about a different car, the 2005 Mercury Mountaineer and 2005 Ford Explorer. However, it is still accessible from the selected car via links, so may be relevant.
WARNING: When servicing starter motor or performing other underhood work in the vicinity of the starter motor, be aware that the heavy gauge battery input lead at the starter solenoid is "electrically hot" at all times. A protective cap or boot is provided over the terminal of this lead and must be installed after servicing.
WARNING: When working in area of the starter motor, be careful to avoid touching hot exhaust components.
NOTE: When working on the starter system, make sure the anti-theft system is deactivated, if equipped.
  1. Verify the customer concern by operating the starting system.
  2. Visually inspect for obvious signs of mechanical and electrical damage. Refer to the following chart:
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Starter motor
    • Brackets
    • Anti-theft relay
    • Battery
    • Failed fuse 24 (10A)
    • Damaged wiring harness
    • Loose or corroded connections
  3. If the concern is not visually evident, verify the symptom. GO to SYMPTOM CHART .