Symptom Table

WARNING: This page is about a different car, the 2010 Mercury Milan, 2010 Lincoln MKZ, and 2010 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: For hybrid starting system diagnostics, refer to INTRODUCTION -- HYBRID .

SYMPTOM TABLE

Condition	Possible Sources	Action
The engine does not crank	Battery Battery Junction Box (BJB) fuse 5 (30A) Smart Junction Box (SJB) fuse 27 (20A) Starter motor PCM Circuitry Starter motor relay Ignition switch Anti-theft system Start diode Transmission Range (TR) sensor - automatic transmission Clutch cutoff switch - manual transmission	Go To PINPOINT TEST A .
One-Touch Integrated Start (OTIS) does not operate correctly	Circuitry PCM	Go To PINPOINT TEST B .
The engine cranks slowly	Battery Starter motor Circuitry	CARRY OUT the Starter Motor in Component Tests .
Unusual starter noise	Starter motor mounting Starter motor Incorrect starter drive engagement	Go To PINPOINT TEST C .
The starter spins but the engine does not crank	Starter motor	INSPECT the starter motor mounting and engagement. REPAIR as necessary.
-	Damaged flywheel/flexplate ring gear teeth	INSPECT the flywheel/flexplate ring gear for damaged, missing or worn teeth. REPAIR as necessary.