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Symptom Table

WARNING: This page is about a different car, the 2010 Mercury Milan, 2010 Lincoln MKZ, and 2010 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
NOTE: For hybrid starting system diagnostics, refer to INTRODUCTION -- HYBRID .
SYMPTOM TABLE

Condition Possible Sources Action
  • The engine does not crank
  • Battery
  • Battery Junction Box (BJB) fuse 5 (30A)
  • Smart Junction Box (SJB) fuse 27 (20A)
  • Starter motor
  • PCM
  • Circuitry
  • Starter motor relay
  • Ignition switch
  • Anti-theft system
  • Start diode
  • Transmission Range (TR) sensor - automatic transmission
  • Clutch cutoff switch - manual transmission
  • One-Touch Integrated Start (OTIS) does not operate correctly
  • Circuitry
  • PCM
  • The engine cranks slowly
  • Battery
  • Starter motor
  • Circuitry
  • Unusual starter noise
  • Starter motor mounting
  • Starter motor
  • Incorrect starter drive engagement
  • The starter spins but the engine does not crank
  • Starter motor
  • INSPECT the starter motor mounting and engagement. REPAIR as necessary.
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  • Damaged flywheel/flexplate ring gear teeth
  • INSPECT the flywheel/flexplate ring gear for damaged, missing or worn teeth. REPAIR as necessary.