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Symptom Chart

WARNING: This page is about a different car, the 2007 Mercury Mariner and 2007 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
Symptom Chart

Condition Possible Sources Action
  • The powertrain control module (PCM) does not respond to the scan tool or no high speed controller area network (HS-CAN) communication
  • Fuse
  • Circuitry
  • PCM
  • Anti-lock brake system (ABS) module
  • Four wheel drive (4WD) control module (if equipped)
  • Instrument cluster
  • The anti-lock brake system (ABS) module does not respond to the scan tool
  • Fuse
  • Circuitry
  • ABS module
  • The four wheel drive (4WD) control module does not respond to the scan tool
  • Fuse
  • Circuitry
  • 4WD control module
  • The instrument cluster does not respond to the scan tool
  • Fuse
  • Circuitry
  • Instrument cluster
  • The smart junction box (SJB) does not respond to the scan tool
  • Fuse
  • Circuitry
  • SJB
  • The restraints control module (RCM) does not respond to the scan tool
  • Fuse
  • Circuitry
  • RCM
  • The parking aid module does not respond to the scan tool
  • Fuse
  • Circuitry
  • Parking aid module
  • No International Standards Organization (ISO) 9141 network communication
  • Circuitry
  • RCM
  • Parking aid module
  • No medium speed controller area network (MS-CAN) communication, all modules are not responding
  • Circuitry
  • SJB
  • Instrument cluster
  • No high speed controller area network (HS-CAN) communication, all modules are not responding
  • Circuitry
  • ABS module
  • 4WD control module (if equipped)
  • Instrument cluster
  • PCM
  • No power to the scan tool
  • Fuse
  • Circuitry
  • Scan tool