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Symptom Table

WARNING: This page is about a different car, the 2010 Mercury Milan, 2010 Lincoln MKZ, and 2010 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
SYMPTOM TABLE

Condition Possible Sources Action
  • The vehicle will not start with the scan tool connected to the Data Link Connector (DLC) and/or multiple malfunction indicators are only on when the scan tool is connected to the DLC.
  • Wiring, terminals or connectors
  • Scan tool
  • The PCM does not respond to the scan tool
  • Wiring, terminals or connectors
  • PCM
  • The ABS module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • ABS module
  • The Instrument Panel Cluster (IPC) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • IPC 
  • The Power Steering Control Module (PSCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • PSCM 
  • The Restraints Control Module (RCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • RCM 
  • The Occupant Classification System Module (OCSM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • OCSM 
  • The Transmission Control Module (TCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • TCM 
  • The 4X4 control module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • 4X4 control module
  • The Headlamp Control Module (HCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • HCM 
  • The Battery Energy Control Module (BECM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • BECM 
  • The Air Conditioning Compressor Module (ACCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • ACCM 
  • The DC to DC Converter Control Module (DC/DC) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • DC/DC 
  • The Audio Control Module (ACM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • ACM 
  • The Front Controls Interface Module (FCIM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • FCIM 
  • The Front Display Interface Module (FDIM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • FDIM 
    NOTE: Vehicles equipped with a navigation ACM  utilize an FDIM  , which does not communicate on the network.
  • The Global Positioning System Module (GPSM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • GPSM 
  • The Interior Lighting Control Module (ILCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • ILCM 
  • The Side Obstacle Detection Control Module - Left (SOD-L) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • SOD-L 
  • The Side Obstacle Detection Control Module - Right (SOD-R) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • SOD-R 
  • The Parking Aid Module (PAM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • PAM 
  • The Smart Junction Box (SJB) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • SJB 
  • The HVAC module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • HVAC module
  • The audio Digital Signal Processing (DSP) module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • Audio DSP  module
  • The Driver Door Module (DDM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • DDM 
  • The Dual Climate Controlled Seat Module (DCSM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • DCSM 
  • The Driver Seat Module (DSM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • DSM 
  • The Accessory Protocol Interface Module (APIM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • APIM 
  • No Medium Speed Controller Area Network (MS-CAN) communication, all modules are not responding
  • Wiring, terminals or connectors
  • APIM  (if equipped)
  • ACM 
  • Audio DSP  module (if equipped)
  • DDM  (if equipped)
  • DSM  (if equipped)
  • DCSM  (if equipped)
  • FCIM 
  • FDIM 
  • GPSM  (if equipped)
  • HVAC module (if equipped)
  • ILCM  (if equipped)
  • IPC  (gateway module)
  • PAM  (if equipped)
  • SJB 
  • SOD-L  (if equipped)
  • SOD-R  (if equipped)
  • Intermittent no Medium Speed Controller Area Network (MS-CAN) communication, one or more modules are not responding during network test
  • Wiring, terminals or connectors
  • No High Speed Controller Area Network (HS-CAN) communication, all modules are not responding
  • Wiring, terminals or connectors
  • 4X4 control module (if equipped)
  • ABS module
  • APIM  (if equipped)
  • ACCM  (Hybrid only)
  • BECM  (Hybrid only)
  • DC/DC  (Hybrid only)
  • HCM  (if equipped)
  • IPC  (gateway module)
  • OCSM 
  • PSCM  (if equipped)
  • RCM 
  • TCM  (if equipped)
  • Intermittent no High Speed Controller Area Network (HS-CAN) communication, one or more modules are not responding during network test
  • Wiring, terminals or connectors
  • No power to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • Scan tool
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