Trouble Shooting

WARNING: This page is about a different car, the 2000 Mercury Mountaineer, 2000 Ford Explorer, 1999 Mercury Mountaineer, and 1999 Ford Explorer. However, it is still accessible from the selected car via links, so may be relevant.

Verify customer concern by operating windows to duplicate condition. Visually inspect components. If inspection reveals an obvious concern which can be easily serviced, correct malfunction before continuing inspection and verification.

Mechanical

Window alignment.
Window mounting (regulator and bracket).
Window frame interference.

Electrical

Blown fuse(s).
Damaged wiring harness.
Loose or corroded connections.
Damaged switches.
Damaged window motor.

If problem is not found, check for Diagnostic Trouble Codes (DTCs). See SELF-DIAGNOSTIC SYSTEM .