- Know and understand the customer concerns.
- Check the fluid level and condition.
- Verify the concern by operating the vehicle.
- Check for non-factory installed items and verify correct installation.
- Check the shift linkage adjustments.
- Check TSBs and OASIS messages for vehicle concerns.
- Carry out quick test both KOER and KOEO.
- Record all codes.
|
Yes |
- Repair all hard Diagnostic Trouble Codes. Follow the pinpoint tests. See INTRODUCTION - GASOLINE
article
first, then this article.
|
| 1) Did you record any Diagnostic Trouble Codes? |
No |
|
| 2) Are any continuous test memory codes present? |
Yes |
- Clear codes and carry out drive cycle test.
|
| No |
GO to Step 4. |
| 3) Did the continuous test memory codes reappear? |
Yes |
- Repair all continuous test memory codes. Follow the pinpoint tests. See INTRODUCTION - GASOLINE
article
then this article, then GO to Step 4.
|
| No |
GO to Step 4. |
| 4) Is the concern repaired? |
Yes |
- Carry out the final quick test to verify that no Diagnostic Trouble Codes are present. Clear memory codes. Return vehicle to customer.
|
| No |
Refer to DIAGNOSIS BY SYMPTOM . |
| 5) Are there any electrical concerns? |
Yes |
- Install the diagnostic tool and carry out output state control test, then GO to Step 6.
|
| No |
- Refer to the hydraulic and mechanical routine to diagnose and repair the concern, then GO to Step 7.
|
| 6) Was the transaxle concern corrected when the diagnostic tool was installed? |
Yes |
- See INTRODUCTION - GASOLINE
article
, intermittent fault diagnosis and use the diagnostic tool to diagnose cause of concern in the processor, vehicle harness or external inputs (sensors or switches).
|
| No |
- Refer to the hydraulic and mechanical routine to diagnose the concern, then GO to Step 7.
|
| 7) Is the concern repaired? |
Yes |
- Carry out the final quick test to verify that no diagnostic trouble codes are present. Clear memory codes. Return the vehicle to the customer.
|
| No |
- Get assistance from Technical Hotline.
|