Symptom Chart

SYMPTOM CHART

Condition	Possible Sources	Action
The smart junction box (SJB) does not respond to the diagnostic tool	Circuit or connection in the standard corporate protocol (SCP) communication network SJB	GO to PINPOINT TEST A .
The driver seat module (DSM) does not respond to the diagnostic tool	Circuit or connection in the universal asynchronous receiver-transmitter (UART)-based protocol (UBP) network DSM	GO to PINPOINT TEST B .
The powertrain control module (PCM) does not respond to the diagnostic tool	Circuit or connection in the controller area network (CAN) PCM	GO to PINPOINT TEST C .
The instrument cluster does not respond to the diagnostic tool	Circuit or connection in the controller area network (CAN) Instrument cluster	GO to PINPOINT TEST D .
The restraint control module (RCM) does not respond to the diagnostic tool	Circuit or connection in the international standards organization (ISO) 9141 communication network RCM	GO to PINPOINT TEST E .
The anti-lock brake system (ABS) module does not respond to the diagnostic tool	Circuit or connection in the controller area network (CAN) ABS module	GO to PINPOINT TEST F .
The electronic automatic temperature control (EATC) module does not respond to the diagnostic tool	Circuit or connection in the standard corporate protocol (SCP) communication network EATC module	GO to PINPOINT TEST G .
The speed control actuator does not respond to the diagnostic tool	Circuit or connection in the standard corporate protocol (SCP) communication network Speed control actuator	GO to PINPOINT TEST H .
The parking aid module does not respond to the diagnostic tool	Circuit or connection in the international standards organization (ISO) 9141 communication network Parking aid module	GO to PINPOINT TEST I .
The driver/passenger climate controlled seat module does not respond to the diagnostic tool	Circuit or connection in the universal asynchronous receiver-transmitter (UART)-based protocol (UBP) network Driver or passenger temperature seat controlled module	GO to PINPOINT TEST J .
The LH or RH power sliding door (PSD) module does not respond to the diagnostic tool	Circuit or connection in the international standards organization (ISO) 9141 communication network RH PSD or LH PSD module	GO to PINPOINT TEST K .
The power liftgate module does not respond to the diagnostic tool	Circuit or connection in the international standards organization (ISO) 9141 communication network Power liftgate module	GO to PINPOINT TEST L .
No universal asynchronous receiver-transmitter (UART)-based protocol (UBP) network communication	Circuit or connection in the UBP network UBP networked modules	GO to PINPOINT TEST M .
No international standards organization (ISO) 9141 communication network communication	Circuit or connection in the ISO 9141 communication network ISO 9141 communication networked modules	GO to PINPOINT TEST N .
No standard corporate protocol (SCP) network communication	Circuit or connection in the SCP communication network SCP networked modules	GO to PINPOINT TEST O .
No controller area network (CAN) communication	Circuit or connection in the CAN CAN modules	GO to PINPOINT TEST P .
No module/network communication - no power to the diagnostic tool	Fuse Data link connector (DLC) C251 pins Circuitry Diagnostic tool	GO to PINPOINT TEST Q .