- Know and understand the customer concerns
- Check the fluid level and condition
- Verify the concern by operating the vehicle
- Check for non-factory-installed items and verify correct installation
- Check the shift linkage adjustments
- Check TSBs
for vehicle concerns
- Carry out quick test both KOER and KOEO
- Record all codes
1) Did you record any Diagnostic Trouble Codes? |
Yes |
- REPAIR all hard Diagnostic Trouble Codes. FOLLOW the pinpoint tests. REFER to the
INTRODUCTION - GASOLINE
, then GO to Step 2.
|
| No |
|
| 2) Are any continuous test memory codes present? |
Yes |
- CLEAR codes and CARRY OUT drive cycle test, then GO to Step 3.
|
| No |
|
| 3) Did the continuous test memory codes reappear? |
Yes |
- REPAIR all continuous test memory codes. FOLLOW the pinpoint tests. REFER to the
INTRODUCTION - GASOLINE
, then GO to Step 4.
|
| No |
|
| 4) Is the concern repaired? |
Yes |
- CARRY OUT the final quick test to verify that no Diagnostic Trouble Codes are present. CLEAR memory codes.
|
| No |
|
| 5) Are there any electrical concerns? |
Yes |
- INSTALL the Transmission Tester. CARRY OUT static and drive test with the transmission tester, then GO to Step 6.
|
| No |
- REFER to the hydraulic and mechanical routine to diagnose and repair the concern, then GO to Step 7.
|
| 6) Was the transmission concern corrected when the Transmission Tester was installed? |
Yes |
- REFER to the
INTRODUCTION - GASOLINE
, intermittent fault diagnosis article and use the Transmission Tester or scan tool to diagnose cause of concern in the processor, vehicle harness or external inputs (sensors or switches).
|
| No |
- REFER to the hydraulic and mechanical routine to diagnose the concern, then GO to Step 7.
|
| 7) Is the concern repaired? |
Yes |
- CARRY OUT the final quick test to verify that no diagnostic trouble codes are present. CLEAR memory codes.
|
| No |
- GET assistance from Technical Hotline.
|