Symptom Chart

SYMPTOM CHART

Condition	Possible Sources	Action
The engine does not crank	Anti-theft system Battery Battery Junction Box (BJB) fuse 13 (30A) Circuitry Ignition switch Park/Neutral Position (PNP) switch (integral to the mechatronics unit) PCM Start diode Starter motor Starter motor relay	Go To PINPOINT TEST A .
One-Touch Integrated Start (OTIS) does not operate correctly	Circuitry PCM	Go To PINPOINT TEST B .
The engine cranks slowly	Battery Circuitry Starter motor	Go To PINPOINT TEST C .
Unusual starter noise	Incorrect starter drive engagement Starter motor mounting Starter motor	Go To PINPOINT TEST D .
The starter spins but the engine does not crank	Starter motor	INSPECT the starter motor mounting and engagement. REPAIR as necessary.
The starter spins but the engine does not crank	Damaged flywheel teeth	INSPECT the flywheel for damaged, missing or worn teeth. REPAIR as necessary.