Technical Service Bulletins

Accessories Control Systems
- Various Vehicles - Module Reprogramming (G0000150)
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- Sync - Various Functionality Concerns (14-0033)
- Global Position Satellite Module - Traffic Directions And Information/Navigation - Unable To Locate Vehicle - Built On Or Before 5/14/2012 (12-11-2)
- Sync - Various Functionality Concerns - Built On Or Before 7/1/2012 (12-8-19)
- Navigation Radio - Poor Audio Sound Quality (11-6-16)
- Sync - Call Sound Quality/Background Noise Issues And/Or Voice Recognition Difficulties While Driving (10-8-4)
Accessory Drive Belts
- 2.5L DOHC With Automatic Transmission - Drone/Moan Or Rattle Noise At 45-61 Km/H (28-38 Mph) And 1300-1400 Rpm (11-10-26)
Anti-Theft Systems
- Passive Anti Theft System(Pats) Key Programming (G0000156)
- 2.5L - Intermittent No Crank, No Start With No Diagnostic Trouble Code (DTC) Or Passive Anti-Theft System (Pats) Indicator Flashing (13-4-11)
Auxiliary Emission Control Systems
- Hybrid - Service Engine Soon Lamp And DTC P0016 (12-5-6)
- Mil Lamp On With DTCS P144A, P2196, P2198 And/Or P1A0C - Built On Or Before 3/4/2011 (12-3-19)
Battery Management Systems
- High Voltage Battery Charging Process (20-7073)
- HV Battery Charging Process For FHEV Vehicles (18-7070)
Body Interior
- Various Vehicles - Module Reprogramming (G0000150)
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- Sync - Various Functionality Concerns (14-0033)
- Global Position Satellite Module - Traffic Directions And Information/Navigation - Unable To Locate Vehicle - Built On Or Before 5/14/2012 (12-11-2)
- Sync - Various Functionality Concerns - Built On Or Before 7/1/2012 (12-8-19)
- Navigation Radio - Poor Audio Sound Quality (11-6-16)
- Sync - Call Sound Quality/Background Noise Issues And/Or Voice Recognition Difficulties While Driving (10-8-4)
Charging Systems
- Stuck High Voltage Charge Cord Information Sheet (G0000127)
- 2.5L DOHC With Automatic Transmission - Drone/Moan Or Rattle Noise At 45-61 Km/H (28-38 Mph) And 1300-1400 Rpm (11-10-26)
Communication Devices
- Sync Programming Gen 1, Gen 2, Sync 3 (24-7088)
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- Sync - Various Functionality Concerns (14-0033)
- Sync - Various Functionality Concerns - Built On Or Before 7/1/2012 (12-8-19)
- Sync - Call Sound Quality/Background Noise Issues And/Or Voice Recognition Difficulties While Driving (10-8-4)
Cooling Fan
- Hybrid - Diagnostic Trouble Codes (DTCS) P0A81 And/Or P0A96 (16-0118)
- Malfunction Indicator Lamp (Mil) With Diagnostic Trouble Codes (DTCS) P1285, P1299, P0128, P0301, P0302, P0303, P0304, P0316 (11-8-17)
Cooling System (Mechanical)
- Keep The Cooling System Free Of Debris And Corrosion To Prevent Premature Water Pump Failure (TT002-13)
Differentials & Drive Axles
- All Wheel Drive - Fluid Leak From Rear Differential Vent Cap - Temperatures Below 0 Degrees C (32 Degrees F) (14-0057)
Engine Control Systems
- Sync Programming Gen 1, Gen 2, Sync 3 (24-7088)
- Various Vehicles - Module Reprogramming (G0000150)
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- Diagnostic Trouble Code (DTC) P1635 (19-7008)
- Hybrid - Diagnostic Trouble Codes (DTCS) P0A81 And/Or P0A96 (16-0118)
- Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
- 2.5L - Intermittent No Crank, No Start With No Diagnostic Trouble Code (DTC) Or Passive Anti-Theft System (Pats) Indicator Flashing (13-4-11)
- Hybrid - Service Engine Soon Lamp And DTC P0016 (12-5-6)
- Mil Lamp On With DTCS P144A, P2196, P2198 And/Or P1A0C - Built On Or Before 3/4/2011 (12-3-19)
- Hybrid - Possible Misdiagnosis Of Start/Stall With Or Without DTCS P0A7D, P1A0C (11-11-8)
- Malfunction Indicator Lamp (Mil) With Diagnostic Trouble Codes (DTCS) P1285, P1299, P0128, P0301, P0302, P0303, P0304, P0316 (11-8-17)
- 2.5L - DTCS P0016 And P052A/B - Possible Hard To Start And/Or Rough Idle Concern (11-2-10)
Entertainment Systems
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- Sync - Various Functionality Concerns - Built On Or Before 7/1/2012 (12-8-19)
- Navigation Radio - Poor Audio Sound Quality (11-6-16)
Exhaust
- Various Vehicles - Catalytic Converter Concern Analysis (22-7009)
Exterior Body Panels
- Rear Quarter Panel Wheel Well Lip Corrosion And/Or Perforation (15-0157)
- Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
- Liftgate Difficult To Open Or Close - Built On Or Before 3/2/2011 (12-4-3)
- Liftgate Glass Water Leaks (12-2-2)
Frames, Subframes & Crossmembers
- Front And/Or Rear Creak/Squeak Noise Due To SUBFRAME Locating Pins Contacting Vehicle Body (10-22-8)
Front Suspension
- Front And/Or Rear Creak/Squeak Noise Due To SUBFRAME Locating Pins Contacting Vehicle Body (10-22-8)
Fuel System
- Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
HVAC Control Systems
- Warm A/C Output - Lack Of Blower Motor Operation In One Or More Speed Settings (14-0157)
Infotainment
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- Global Position Satellite Module - Traffic Directions And Information/Navigation - Unable To Locate Vehicle - Built On Or Before 5/14/2012 (12-11-2)
- Sync - Various Functionality Concerns - Built On Or Before 7/1/2012 (12-8-19)
- Navigation Radio - Poor Audio Sound Quality (11-6-16)
Interior/Exterior Trim
- Various Vehicles - Running Board Concern Analysis (G0000073)
Mechanical
- 2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear MAINSEAL Kit Tool Usage (SSM 47632)
- Hydraulic Versus Mechanical TENSIONERS (TT001-13)
- 2.5L DOHC With Automatic Transmission - Drone/Moan Or Rattle Noise At 45-61 Km/H (28-38 Mph) And 1300-1400 Rpm (11-10-26)
- 2.5L - DTCS P0016 And P052A/B - Possible Hard To Start And/Or Rough Idle Concern (11-2-10)
Mirrors
- Various Vehicles - Rear-View Mirror Concern Analysis (23-7092)
Passive Restraints
- Seat Track Assembly - Surface Corrosion Or Rust (13-6-2)
- Front Safety Belt Slow To Retract - Built On Or Before 4/15/2011 (11-6-13)
Procedures
- LVDS And USB Cable Tester (22-7076)
- 2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear MAINSEAL Kit Tool Usage (SSM 47632)
Rear Suspension
- Front And/Or Rear Creak/Squeak Noise Due To SUBFRAME Locating Pins Contacting Vehicle Body (10-22-8)
Seats
- Seat Track Assembly - Surface Corrosion Or Rust (13-6-2)
- Front Safety Belt Slow To Retract - Built On Or Before 4/15/2011 (11-6-13)
Starter
- High Voltage Battery Charging Process (20-7073)
- HV Battery Charging Process For FHEV Vehicles (G0000134)
- Hybrid - Diagnostic Trouble Codes (DTCS) P0A81 And/Or P0A96 (16-0118)
- 2.5L - Intermittent No Crank, No Start With No Diagnostic Trouble Code (DTC) Or Passive Anti-Theft System (Pats) Indicator Flashing (13-4-11)
- Hybrid - Possible Misdiagnosis Of Start/Stall With Or Without DTCS P0A7D, P1A0C (11-11-8)
Sun Roof/T-Top/Convertible Top
- Roof Opening Panel Will Not Completely Close, Fully Vent, Or Sit Flush When Closed, And/Or Erratic Operation After Vent - Built 9/28/2010 - 11/14/2010 (10-24-3)
System
- Hybrid - Diagnostic Trouble Codes (DTCS) P0A81 And/Or P0A96 (16-0118)
- Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
- 2.5L - Intermittent No Crank, No Start With No Diagnostic Trouble Code (DTC) Or Passive Anti-Theft System (Pats) Indicator Flashing (13-4-11)
- Hybrid - Service Engine Soon Lamp And DTC P0016 (12-5-6)
- Mil Lamp On With DTCS P144A, P2196, P2198 And/Or P1A0C - Built On Or Before 3/4/2011 (12-3-19)
- Hybrid - Possible Misdiagnosis Of Start/Stall With Or Without DTCS P0A7D, P1A0C (11-11-8)
- Malfunction Indicator Lamp (Mil) With Diagnostic Trouble Codes (DTCS) P1285, P1299, P0128, P0301, P0302, P0303, P0304, P0316 (11-8-17)
- 2.5L - DTCS P0016 And P052A/B - Possible Hard To Start And/Or Rough Idle Concern (11-2-10)
Transmission Control Systems
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
Wheels & Tire System
- 17 Inch Chrome-Clad Aluminum Wheel Outboard Rim Flange Corrosion (13-2-7)
Window Motors & Regulators
- Various Vehicles - Glass Concern Analysis (G0000179)
- Liftgate Glass Water Leaks (12-2-2)
- Window Squeak Noise And/Or Vertical Window Glass Scratch - Built On Or Before 8/13/2010 (11-2-15)
- Broken Liftgate Window Glass - Built On Or Before 10/15/2010 (11-2-9)