Inspection and Verification
- Verify the customer concern.
- Visually inspect for obvious signs of electrical damage.VISUAL INSPECTION CHART
Electrical - Smart Junction Box (SJB) fuse(s):
- 12 (7.5A)
- 27 (20A)
- Wiring, terminals or connectors
- Remote Function Actuator (RFA) module
- Smart Junction Box (SJB) fuse(s):
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
- If the scan tool does not communicate with the VCM:
- check the VCM connection to the vehicle.
- check the scan tool connection to the VCM.
- refer to MODULE COMMUNICATIONS NETWORK Article, No Power To The Scan Tool, to diagnose no power to the scan tool.
- If the scan tool does not communicate with the vehicle:
- verify the ignition is ON.
- The air bag warning indicator prove-out confirms ignition ON (other indicators may not prove ignition ON). If the ignition does not turn on, refer to STEERING COLUMN SWITCHES Article to diagnose no power in RUN.
- verify the scan tool operation with a known good vehicle.
- refer to MODULE COMMUNICATIONS NETWORK Article to diagnose no response from the PCM.
- verify the ignition is ON.
- Carry out the network test.
- If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK Article.
- If the network test passes, retrieve and record the continuous memory DTCs.
- Carry out the self-test diagnostics for the RFA module.
- If the DTCs retrieved are related to the concern, go to DTC CHARTS . For all other DTCs, refer to the DIAGNOSTIC TROUBLE CODE (DTC) CHART .
- If no DTCs related to the concern are retrieved, verify the symptom. GO to SYMPTOM CHART .
NOTE:
Make sure to use the latest scan tool software release.
NOTE:
The Vehicle Communication Module (VCM) LED prove-out confirms power and ground from the DLC are provided to the VCM.