Symptom Chart

WARNING: This page is about a different variant/trim than selected.

SYMPTOM CHART

Condition	Possible Sources	Action
The vehicle will not start with the scan tool connected to the Data Link Connector (DLC) and/or multiple malfunction indicators are only on when the scan tool is connected to the DLC	Fuse Wiring, terminals or connectors	GO to PINPOINT TEST P .
The PCM does not respond to the scan tool	Wiring, terminals or connectors PCM	REFER to the INTRODUCTION - GASOLINE MODELS , Section 5, pinpoint test QA before proceeding to Pinpoint Test A. If pinpoint test QA has been completed, GO to PINPOINT TEST A .
The ABS module does not respond to the scan tool	Fuse Wiring, terminals or connectors ABS module	GO to PINPOINT TEST B .
The Instrument Panel Cluster (IPC) does not respond to the scan tool	Fuse Wiring, terminals or connectors IPC	GO to PINPOINT TEST C .
The Restraints Control Module (RCM) does not respond to the scan tool	Fuse Wiring, terminals or connectors RCM	GO to PINPOINT TEST D .
The Trailer Brake Control (TBC) module does not respond to the scan tool	Fuse Wiring, terminals or connectors TBC module	GO to PINPOINT TEST E .
The Smart Junction Box (SJB) does not respond to the scan tool	Fuse Wiring, terminals or connectors SJB	GO to PINPOINT TEST F .
The Audio Control Module (ACM) does not respond to the scan tool	Fuse Wiring, terminals or connectors ACM	GO to PINPOINT TEST G .
The Parking Aid Module (PAM) does not respond to the scan tool	Fuse Wiring, terminals or connectors PAM	GO to PINPOINT TEST H .
The Satellite Digital Audio Receiver System (SDARS) module does not respond to the scan tool	Fuse Wiring, terminals or connectors SDARS module	GO to PINPOINT TEST I .
The Global Positioning System Module (GPSM) does not respond to the scan tool	Fuse Wiring, terminals or connectors GPSM	GO to PINPOINT TEST J .
The Accessory Protocol Interface Module (APIM) does not respond to the scan tool	Fuse Wiring, terminals or connectors APIM	GO to PINPOINT TEST K .
No Medium Speed Controller Area Network (MS-CAN) communication, all modules are not responding	Wiring, terminals or connectors SJB ACM (if equipped) APIM (if equipped) GPSM (if equipped) In-dash computer (if equipped) IPC PAM (if equipped) SDARS module (if equipped)	GO to PINPOINT TEST L .
Intermittent no Medium Speed Controller Area Network (MS-CAN) communication, communication can be intermittently established	Wiring, terminals or connectors	GO to PINPOINT TEST M .
No High Speed Controller Area Network (HS-CAN) communication, all modules are not responding	Wiring, terminals or connectors ABS module APIM IPC PCM RCM TBC module (if equipped) Telematics module (if equipped)	GO to PINPOINT TEST N .
Intermittent no High Speed Controller Area Network (HS-CAN) communication, one or more modules are not responding during network test.	Wiring, terminals or connectors	GO to PINPOINT TEST O .
No power to the scan tool	Fuse Wiring, terminals or connectors Scan tool Data Link Connector (DLC)	GO to PINPOINT TEST P .