Symptom Chart

SYMPTOM CHART

Condition	Possible Sources	Action
The engine does not crank	Battery Fuse(s) Starter motor Circuitry PCM Starter motor relay Anti-theft system Ignition switch Start diode	GO to PINPOINT TEST A .
One-Touch Integrated Start (OTIS) does not operate correctly	Circuitry PCM	GO to PINPOINT TEST B .
The engine cranks slowly	Battery Starter motor Circuitry	CARRY OUT the STARTER MOTOR .
Unusual starter noise	Starter motor mounting Starter motor Incorrect starter drive engagement	GO to PINPOINT TEST C .
The starter spins but the engine does not crank	Starter motor	INSPECT the starter motor mounting and engagement. REFER to STARTER MOTOR DRIVE GEAR AND FLYWHEEL RING GEAR INSPECTION in this information.
The starter spins but the engine does not crank	Damaged flexplate/ring gear teeth	INSPECT the flexplate/ring gear for damaged, missing or worn teeth. REPAIR as necessary.