Technical Service Bulletins

Accessories Control Systems
- Various Vehicles - Module Reprogramming (G0000150)
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- Inaccurate Fuel Gauge Or Distance To Empty Indication - Built On Or Before 1/21/2015 (16-0062)
- Instrument Panel Cluster (IPC) Displays Rear Park Aid On/Off Message - Driving Forward - Built On Or Before 8/16/2013 (13-10-16)
- MYFORD Touch/MYLINCOLN Touch - Various Functionality Concerns - Built On Or Before 8/15/2013 (13-8-2)
- Sync - Various Functionality Concerns (13-9-22)
- Instrument Panel Cluster (IPC) Inoperative At Start-Up - Built On Or Before 2/6/2013 (13-6-27)
- Dome Lamp Inoperative When Unlocking With IKT Fob And/Or IKT Fob Inoperative After Engine Off And Opening Drivers Door - Built On Or Before 11/21/2012 (13-4-10)
- Instrument Panel Cluster (IPC) REGEN Distance Indicator - Maximum Count 99 - Kilometers Or Miles (13-2-16)
- Fm Channel Changes After Switching Through Other Audio Modes - Built On Or Before 3/5/2012 (12-10-15)
- Low Washer Solvent Warning Message May Not Display On Vehicles Built On Or Before 1/14/2012 (12-4-13)
- Message Center Displaying Horizontal Lines - Erratic Fuel Gauge - Built On Or Before 8/16/2011 (12-1-7)
- Various Functionality Concerns With MYFORD Touch - Built On Or Before 7/25/2011 (11-7-29)
Anti-Lock Brakes
- Electric - Perceived Delayed Transmission Reverse Engagement (13-11-12)
Anti-Theft Systems
- Passive Anti Theft System(Pats) Key Programming (G0000156)
- Intelligent Access Smart Unlock Inoperative - Built On Or Before 11/27/2013 (14-0078)
- Dome Lamp Inoperative When Unlocking With IKT Fob And/Or IKT Fob Inoperative After Engine Off And Opening Drivers Door - Built On Or Before 11/21/2012 (13-4-10)
- Passive Anti Theft System (Pats) Spare Key Programming Issues - Without Intelligent Access - Built On Or Before 2/22/2012 (12-2-15)
- Intermittent Remote Keyless Entry (RKE) Operation - Key Fob - Built On Or Before 8/3/2011 (11-8-16)
Automatic Trans
- Electric - Perceived Delayed Transmission Reverse Engagement (13-11-12)
- Recreational Towing - Automatic Transmission - Built On Or Before 7/15/2011 (13-11-9)
Auxiliary Emission Control Systems
- Inaccurate Fuel Gauge Or Distance To Empty Indication - Built On Or Before 1/21/2015 (16-0062)
- Early Shut-Off Of The Fuel Filler Nozzle Or Slow Fuel Fill (14-0112)
Battery Management Systems
- 2012-2018 Focus Electric - Lower HV Battery Connector - Replacement Lock Lever Now Available (SSM 47616)
- Electric - DTCS P0C4A, P0AED, P0D56 And/Or High Voltage Charging Concerns (14-0227)
- Reduced Driving Range, Intermittent No Start Or No High Voltage Battery Charging (12-8-20)
Body Electrical
- Electric - Stop Safely Now Message - DTC P0A0A (15-0031)
- Sync USB Connector Loose Or Sunken Within Bezel Trim In Floor Console - Built On Or Before 11/8/2012 (13-2-4)
Body Interior
- Various Vehicles - Module Reprogramming (G0000150)
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- 2012-2018 Focus Battery Electric Vehicle (BEV) - Replacement Battery Packs Require A PMI For BECM Or Diagnostic Trouble Code (DTC) U1030 May Result (SSM 47528)
- Instrument Panel Cluster (IPC) Displays Rear Park Aid On/Off Message - Driving Forward - Built On Or Before 8/16/2013 (13-10-16)
- MYFORD Touch/MYLINCOLN Touch - Various Functionality Concerns - Built On Or Before 8/15/2013 (13-8-2)
- Sync - Various Functionality Concerns (13-9-22)
- Instrument Panel Cluster (IPC) Inoperative At Start-Up - Built On Or Before 2/6/2013 (13-6-27)
- Dome Lamp Inoperative When Unlocking With IKT Fob And/Or IKT Fob Inoperative After Engine Off And Opening Drivers Door - Built On Or Before 11/21/2012 (13-4-10)
- Instrument Panel Cluster (IPC) REGEN Distance Indicator - Maximum Count 99 - Kilometers Or Miles (13-2-16)
- Fm Channel Changes After Switching Through Other Audio Modes - Built On Or Before 3/5/2012 (12-10-15)
- Low Washer Solvent Warning Message May Not Display On Vehicles Built On Or Before 1/14/2012 (12-4-13)
- Message Center Displaying Horizontal Lines - Erratic Fuel Gauge - Built On Or Before 8/16/2011 (12-1-7)
- Various Functionality Concerns With MYFORD Touch - Built On Or Before 7/25/2011 (11-7-29)
Brakes Control Systems
- Electric - Perceived Delayed Transmission Reverse Engagement (13-11-12)
- Reduced Driving Range, Intermittent No Start Or No High Voltage Battery Charging (12-8-20)
Charging Systems
- Electric Vehicle Supply Equipment (EVSE) Charge Cord Concern Analysis (G0000147)
- Stuck High Voltage Charge Cord Information Sheet (G0000127)
- Battery Light On - DTCS May Also Be Present U012D, U0140, B11DB, U0422, P2610, P06B8 Or U0257 (11-7-13)
Collision/Avoidance
- Instrument Panel Cluster (IPC) Displays Rear Park Aid On/Off Message - Driving Forward - Built On Or Before 8/16/2013 (13-10-16)
- MYFORD Touch/MYLINCOLN Touch - Various Functionality Concerns - Built On Or Before 8/15/2013 (13-8-2)
Communication Devices
- Sync Programming Gen 1, Gen 2, Sync 3 (24-7088)
- Sync Programming (G0000176)
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- MYFORD Touch/MYLINCOLN Touch - Various Functionality Concerns - Built On Or Before 8/15/2013 (13-8-2)
- Sync - Various Functionality Concerns (13-9-22)
- Various Functionality Concerns With MYFORD Touch - Built On Or Before 7/25/2011 (11-7-29)
Cooling System (Mechanical)
- Stop Safely Now Message In The IPC (20-2140)
- Keep The Cooling System Free Of Debris And Corrosion To Prevent Premature Water Pump Failure (TT002-13)
Electronic Steering
- Lack Of Power Steering Assist On Vehicle Start Up - DTC C102D - Built On Or Before 4/19/2011 (11-5-1)
Engine Control Systems
- Sync Programming Gen 1, Gen 2, Sync 3 (24-7088)
- Various Vehicles - Module Reprogramming (G0000150)
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- Diagnostic Trouble Code (DTC) P1635 (19-7008)
- Electric - Stop Safely Now Message With Mil And DTC P0A0A - Built On 15-SEP-2011 And Through 15-AUG-2014 (17-0045)
- Electric - Discharged 12 Volt Battery (16-0024)
- Electric - Stop Safely Now Message - DTC P0A0A (15-0031)
- Electric - DTCS P0C4A, P0AED, P0D56 And/Or High Voltage Charging Concerns (14-0227)
- Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
- Early Shut-Off Of The Fuel Filler Nozzle Or Slow Fuel Fill (14-0112)
- Module Reprogramming For Various DTCS (13-9-19)
- Reduced Driving Range, Intermittent No Start Or No High Voltage Battery Charging (12-8-20)
- Battery Light On - DTCS May Also Be Present U012D, U0140, B11DB, U0422, P2610, P06B8 Or U0257 (11-7-13)
Entertainment Systems
- Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- MYFORD Touch/MYLINCOLN Touch - Various Functionality Concerns - Built On Or Before 8/15/2013 (13-8-2)
- Sync - Various Functionality Concerns (13-9-22)
- Fm Channel Changes After Switching Through Other Audio Modes - Built On Or Before 3/5/2012 (12-10-15)
- Various Functionality Concerns With MYFORD Touch - Built On Or Before 7/25/2011 (11-7-29)
Exhaust
- Various Vehicles - Catalytic Converter Concern Analysis (22-7009)
Exterior Body Panels
- Various Vehicles - Grille Concern Analysis (G0000107)
- Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
- Early Shut-Off Of The Fuel Filler Nozzle Or Slow Fuel Fill (14-0112)
- Front Door To Rear Door Contact At The Top Weatherstrip (11-8-11)
- Visible Depression In Hood Surface (11-8-1)
Front Suspension
- Crunching Or Creaking Type Noise From Front Of Vehicle - Low Speed Turns And Bumps (16-0076)
- Clunk/Rattle Noise From Front End During Parking Maneuvers And/Or Over Rough Surfaces At Low Speeds Between 8-32 Km/H (5-20 Mph) (13-9-9)
Fuel System
- Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
- Early Shut-Off Of The Fuel Filler Nozzle Or Slow Fuel Fill (14-0112)
Gauges & Instrument Panels
- Clock Master (19-7002)
- Inaccurate Fuel Gauge Or Distance To Empty Indication - Built On Or Before 1/21/2015 (16-0062)
- Instrument Panel Cluster (IPC) Displays Rear Park Aid On/Off Message - Driving Forward - Built On Or Before 8/16/2013 (13-10-16)
- MYFORD Touch/MYLINCOLN Touch - Various Functionality Concerns - Built On Or Before 8/15/2013 (13-8-2)
- Instrument Panel Cluster (IPC) Inoperative At Start-Up - Built On Or Before 2/6/2013 (13-6-27)
- Instrument Panel Cluster (IPC) REGEN Distance Indicator - Maximum Count 99 - Kilometers Or Miles (13-2-16)
- Message Center Displaying Horizontal Lines - Erratic Fuel Gauge - Built On Or Before 8/16/2011 (12-1-7)
HVAC Control Systems
- Lack Of Air Conditioning (A/C) - High-Voltage Battery Cooling Unit (Chiller) Leak (18-2352)
- Water Leak - Front Passenger Side Floor From Climate Control Housing - Built On Or Before 11/12/2012 (13-12-6)
Ignition System
- Ignition Coil Driver Tests - 2 And 3 Wire Coils (G0000081)
Infotainment
- Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- MYFORD Touch/MYLINCOLN Touch - Various Functionality Concerns - Built On Or Before 8/15/2013 (13-8-2)
Interior/Exterior Trim
- Various Vehicles - Running Board Concern Analysis (G0000073)
- Headliner Rattle Or Sag Around The Roof Opening Panel (15-0037)
- Overhead Console Loose Or Rattling (14-0206)
- Water Leak - Front Passenger Side Floor From Climate Control Housing - Built On Or Before 11/12/2012 (13-12-6)
- Rear Parcel Shelf - Vent Foam Deteriorating Or Falling Apart - Built On Or Before 2/9/2013 (13-3-20)
- Sync USB Connector Loose Or Sunken Within Bezel Trim In Floor Console - Built On Or Before 11/8/2012 (13-2-4)
- Front Door To Rear Door Contact At The Top Weatherstrip (11-8-11)
Interior/Illumination Lights
- Dome Lamp Inoperative When Unlocking With IKT Fob And/Or IKT Fob Inoperative After Engine Off And Opening Drivers Door - Built On Or Before 11/21/2012 (13-4-10)
Manual Steering
- Steering Wander - Built On Or Before 12/12/2011 (12-2-17)
- Lack Of Power Steering Assist On Vehicle Start Up - DTC C102D - Built On Or Before 4/19/2011 (11-5-1)
Mechanical
- Oil Leaks Weeps And Seeps (20-7065)
- 2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear MAINSEAL Kit Tool Usage (SSM 47632)
- Hydraulic Versus Mechanical TENSIONERS (TT001-13)
Mirrors
- Various Vehicles - Rear-View Mirror Concern Analysis (23-7092)
- Various Vehicles - Rear-View Mirror Concern Analysis (G0000130)
- Ford Interior Mirror Job Aid (G0000001)
Procedures
- Sync Programming (G0000176)
- LVDS And USB Cable Tester (22-7076)
- 2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear MAINSEAL Kit Tool Usage (SSM 47632)
Seats
- Leather/Vinyl Seat Cover (18-7042)
Starter
- Stop Safely Now Message In The IPC (20-2140)
- 2012-2018 Focus Battery Electric Vehicle (BEV) - Replacement Battery Packs Require A PMI For BECM Or Diagnostic Trouble Code (DTC) U1030 May Result (SSM 47528)
- Electric - Discharged 12 Volt Battery (16-0024)
- Electric - Stop Safely Now Message - DTC P0A0A (15-0031)
- Reduced Driving Range, Intermittent No Start Or No High Voltage Battery Charging (12-8-20)
- Battery Light On - DTCS May Also Be Present U012D, U0140, B11DB, U0422, P2610, P06B8 Or U0257 (11-7-13)
Steering Control Systems
- Lack Of Power Steering Assist On Vehicle Start Up - DTC C102D - Built On Or Before 4/19/2011 (11-5-1)
Steering Gear
- Steering Wander - Built On Or Before 12/12/2011 (12-2-17)
System
- Electric - Stop Safely Now Message With Mil And DTC P0A0A - Built On 15-SEP-2011 And Through 15-AUG-2014 (17-0045)
- Inaccurate Fuel Gauge Or Distance To Empty Indication - Built On Or Before 1/21/2015 (16-0062)
- Electric - Discharged 12 Volt Battery (16-0024)
- Electric - Stop Safely Now Message - DTC P0A0A (15-0031)
- Electric - DTCS P0C4A, P0AED, P0D56 And/Or High Voltage Charging Concerns (14-0227)
- Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
- Early Shut-Off Of The Fuel Filler Nozzle Or Slow Fuel Fill (14-0112)
- Module Reprogramming For Various DTCS (13-9-19)
- Reduced Driving Range, Intermittent No Start Or No High Voltage Battery Charging (12-8-20)
- Battery Light On - DTCS May Also Be Present U012D, U0140, B11DB, U0422, P2610, P06B8 Or U0257 (11-7-13)
Towing
- Recreational Towing - Automatic Transmission - Built On Or Before 7/15/2011 (13-11-9)
Transmission Control Systems
- Customer Satisfaction Program 14M02 - Supplement #6 - Transmission Control Module Extended Warranty Coverage (14M02)
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- Electric - Stop Safely Now Message With Mil And DTC P0A0A - Built On 15-SEP-2011 And Through 15-AUG-2014 (17-0045)
- Electric - DTCS P0C4A, P0AED, P0D56 And/Or High Voltage Charging Concerns (14-0227)
- Electric - Perceived Delayed Transmission Reverse Engagement (13-11-12)
- Recreational Towing - Automatic Transmission - Built On Or Before 7/15/2011 (13-11-9)
- DPS6 Transmission Concerns - DTCS P2832 And/Or P2837 (13-4-6)
Warning Systems
- Instrument Panel Cluster (IPC) Displays Rear Park Aid On/Off Message - Driving Forward - Built On Or Before 8/16/2013 (13-10-16)
Wheels & Tire System
- Road Force® Balancing Guide For Tire Vibrations And Accessing The Tire Warranty Conditions Guide (G0000168)
- Various Vehicles - Wheel Concern Analysis (G0000036)
- Tire Pressure Monitoring Systems (TPMS) Identification (19-7001)
Window Motors & Regulators
- Various Vehicles - Glass Concern Analysis (G0000179)
Wiper/Washer Systems
- Low Washer Solvent Warning Message May Not Display On Vehicles Built On Or Before 1/14/2012 (12-4-13)
Wiring System (Data Link Connectors, Pwr Dist., Grnd Dist.)
- Electric - Stop Safely Now Message - DTC P0A0A (15-0031)
- Sync USB Connector Loose Or Sunken Within Bezel Trim In Floor Console - Built On Or Before 11/8/2012 (13-2-4)