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Symptom Chart

SYMPTOM CHART

Condition Possible Sources Action
  • The vehicle will not start with the scan tool connected to the Data Link Connector (DLC) and/or multiple malfunction indicators are only on when the scan tool is connected to the DLC.
  • Wiring, terminals or connectors
  • Scan tool
  • The PCM does not respond to the scan tool
  • Wiring, terminals or connectors
  • PCM
  • The ABS module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • ABS module
  • The Instrument Panel Cluster (IPC) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • IPC
  • The Power Steering Control Module (PSCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • PSCM
  • The Restraints Control Module (RCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • RCM
  • The Occupant Classification System Module (OCSM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • OCSM
  • The Transmission Control Module (TCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • TCM
  • The 4X4 control module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • 4X4 control module
  • The Headlamp Control Module (HCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • HCM
  • The Battery Energy Control Module (BECM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • BECM
  • The Air Conditioning Compressor Module (ACCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • ACCM
  • The DC to DC Converter Control Module (DC/DC) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • DC/DC
  • The Audio Front Control Module (ACM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • ACM
  • The Front Controls Interface Module (FCIM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • FCIM
  • The Front Display Interface Module (FDIM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • FDIM
    NOTE: Vehicles equipped with a navigation ACM utilize an FDIM, which does not communicate on the network.
  • The Global Positioning System Module (GPSM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • GPSM
  • The Interior Lighting Control Module (ILCM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • ILCM
  • The Side Obstacle Detection Control Module - Left (SOD-L) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • SOD-L
  • The Side Obstacle Detection Control Module - Right (SOD-R) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • SOD-R
  • The Parking Aid Module (PAM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • PAM
  • The Smart Junction Box (SJB) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • SJB
  • The HVAC module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • HVAC module
  • The audio Digital Signal Processing (DSP) module does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • Audio DSP module
  • The Driver Door Module (DDM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • DDM
  • The Dual Climate Controlled Seat Module (DCSM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • DCSM
  • The Driver Seat Module (DSM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • DSM
  • The Accessory Protocol Interface Module (APIM) does not respond to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • APIM
  • No Medium Speed Controller Area Network (MS-CAN) communication, all modules are not responding
  • Wiring, terminals or connectors
  • APIM (if equipped)
  • ACM
  • Audio DSP module (if equipped)
  • DDM (if equipped)
  • DSM (if equipped)
  • DCSM (if equipped)
  • FCIM
  • FDIM
  • GPSM (if equipped)
  • HVAC module (if equipped)
  • ILCM (if equipped)
  • IPC (gateway module)
  • PAM (if equipped)
  • SJB
  • SOD-L (if equipped)
  • SOD-R (if equipped)
  • Intermittent no Medium Speed Controller Area Network (MS-CAN) communication, one or more modules are not responding during network test
  • Wiring, terminals or connectors
  • No High Speed Controller Area Network (HS-CAN) communication, all modules are not responding
  • Wiring, terminals or connectors
  • 4X4 control module (if equipped)
  • ABS module
  • APIM (if equipped)
  • ACCM (Hybrid only)
  • BECM (Hybrid only)
  • DC/DC (Hybrid only)
  • HCM (if equipped)
  • IPC (gateway module)
  • OCSM
  • PSCM (if equipped)
  • RCM
  • TCM (if equipped)
  • Intermittent no High Speed Controller Area Network (HS-CAN) communication, one or more modules are not responding during network test
  • Wiring, terminals or connectors
  • No power to the scan tool
  • Fuse
  • Wiring, terminals or connectors
  • Scan tool