Technical Service Bulletins

A/C Compressor
- Air Conditioning (A/C) Compressor Noise Heard Inside The Vehicle Cabin (14-0073)
Accessories & Equipment
- Various Vehicles - Gas Engine Performance Modifications (G0000162)
Accessories Control Systems
- Various Vehicles - Module Reprogramming (G0000150)
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- ENERGI - Discharged 12 Volt Battery (15-0089)
- Discharged 12-Volt Battery Or Service ADVANCETRAC Cluster Message After Four Wheel Flat Towing Behind RV - Built On Or Before 7/22/2014 (14-0173)
- Liftgate Ajar Light Is On Or The Power Liftgate Does Not Cinch The Liftgate Flush To The Body - Built On Or Before 1/31/2014 (14-0070)
- Global Positioning Satellite Module (GPSM) - Navigation Display Offset Or Incorrect Position Built On Or Before 1/6/2014 (14-0037)
- ENERGI - Lack Of 120V/240V High Voltage Battery Charging And DTCS P0D08 And/Or P0D0F (13-9-13)
- MYFORD Touch/MYLINCOLN Touch - Various Functionality Concerns - Built On Or Before 8/15/2013 (13-8-2)
- Sync - Various Functionality Concerns (13-9-22)
- Intermittent Inoperable Front Controls Interface Module (FCIM) Buttons With MYFORD Touch Less SONY Branded FCIM (13-8-11)
- 1.6L GTDI/2.0L GTDI/2.0L GDI - DTCS P025A/U0109/P0103/P1A0C - Built On Or Before 4/1/2013 (13-6-28)
- Hybrid And ENERGI - Cold Weather Charging Improvements (13-6-23)
- Hands Free Liftgate Feature Inoperative (13-5-6)
- Global Position Satellite Module - Traffic Directions And Navigation - Unable To Locate Vehicle - Built On Or Before 1/15/2013 (13-3-11)
- Radio With 4.2-Inch Display Stays On 20-30 Seconds After Key Off And Door Open (12-11-8)
Anti-Lock Brakes
- Abs And Stability Control Indicators Illuminated - DTC C0044:64 - Built On Or Before 4/9/2013 (13-5-22)
- Overly Sensitive Brakes Or Perceived Delayed Transmission Reverse Engagement (13-5-21)
Anti-Theft Systems
- Passive Anti Theft System(Pats) Key Programming (G0000156)
- Intelligent Access Smart Unlock Inoperative - Built On Or Before 11/27/2013 (14-0078)
Automatic Trans
- Shifter Not Moving The Transmission To The Proper Gear Position (22-2066)
- Automatic Transmission Main Control Inspection (22-7036)
- Hf35 Transmission - Thumping/Rubbing Or Grinding Noise - Built On Or Before 15-AUG-2015 (20-2219)
- Hf35 Transmission - Thumping/Rubbing Or Grinding Noise - Built On Or Before 15-AUG-2015 (17-0039)
- Hf-35 Transmission Fluid Leak At Damper Housing To Transmission Case Joint - RTV Sealant Failure - Built On Or Before 12/1/2013 (15-0174)
- Overly Sensitive Brakes Or Perceived Delayed Transmission Reverse Engagement (13-5-21)
Auxiliary Emission Control Systems
- Evaporative Emissions Diagnostics (19-7062)
- Hybrid/ENERGI - Malfunction Indicator Light (Mil) With Diagnostic Trouble Code (DTC) P0456, P0457, P04EE And/Or P04EF (14-0193)
- Wrench Or Service Engine Soon Lamp And Continuous Memory Diagnostic Trouble Codes (CMDTCS) P1A18, P1A19, P0AEE, P0BCD - Built On Or Before 3/27/2014 (14-0187)
- DTC P06B8 And/Or DTCS Present In Pcm Continuous Memory Following Repairs Or Engine Run-On (14-0074)
- Hybrid/ENERGI - Check Engine And/Or Wrench Lamp And Various DTCS (14-0020)
- Wrench Lamp With DTC P061A/U1011/P060C - Reduction In Vehicle Power (13-4-22)
- Flashing Malfunction Indicator Lamp (Mil) - Under Hard Acceleration - Diagnostic Trouble Codes (DTCS) P0301, P0302, P0303, P0304 Or P0316 (13-3-12)
- ENERGI - Service Engine Soon Lamp And DTC P2183 (13-12-17)
Battery Management Systems
- High Voltage Battery Charging Process (20-7073)
- ENERGI - Lack Of 120V/240V High Voltage Battery Charging And DTCS P0D08 And/Or P0D0F (13-9-13)
- Hybrid And ENERGI - Cold Weather Charging Improvements (13-6-23)
Body Electrical
- ENERGI - Discharged 12 Volt Battery (15-0089)
- Sync USB Connector Loose Or Sunken Within Bezel Trim In Floor Console - Built On Or Before 11/8/2012 (13-2-4)
Body Interior
- Various Vehicles - Module Reprogramming (G0000150)
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- ENERGI - Discharged 12 Volt Battery (15-0089)
- Discharged 12-Volt Battery Or Service ADVANCETRAC Cluster Message After Four Wheel Flat Towing Behind RV - Built On Or Before 7/22/2014 (14-0173)
- Liftgate Ajar Light Is On Or The Power Liftgate Does Not Cinch The Liftgate Flush To The Body - Built On Or Before 1/31/2014 (14-0070)
- Global Positioning Satellite Module (GPSM) - Navigation Display Offset Or Incorrect Position Built On Or Before 1/6/2014 (14-0037)
- ENERGI - Lack Of 120V/240V High Voltage Battery Charging And DTCS P0D08 And/Or P0D0F (13-9-13)
- MYFORD Touch/MYLINCOLN Touch - Various Functionality Concerns - Built On Or Before 8/15/2013 (13-8-2)
- Sync - Various Functionality Concerns (13-9-22)
- Intermittent Inoperable Front Controls Interface Module (FCIM) Buttons With MYFORD Touch Less SONY Branded FCIM (13-8-11)
- 1.6L GTDI/2.0L GTDI/2.0L GDI - DTCS P025A/U0109/P0103/P1A0C - Built On Or Before 4/1/2013 (13-6-28)
- Hybrid And ENERGI - Cold Weather Charging Improvements (13-6-23)
- Hands Free Liftgate Feature Inoperative (13-5-6)
- Global Position Satellite Module - Traffic Directions And Navigation - Unable To Locate Vehicle - Built On Or Before 1/15/2013 (13-3-11)
- Radio With 4.2-Inch Display Stays On 20-30 Seconds After Key Off And Door Open (12-11-8)
Brakes Control Systems
- Abs And Stability Control Indicators Illuminated - DTC C0044:64 - Built On Or Before 4/9/2013 (13-5-22)
- Overly Sensitive Brakes Or Perceived Delayed Transmission Reverse Engagement (13-5-21)
Charging Systems
- Stuck High Voltage Charge Cord Information Sheet (G0000127)
- ENERGI - High Voltage Battery Charging Message - Is Vehicle Plugged-In? - DTC U019B And/Or P0CF7 - Built On Or Before 4/15/2013 (13-7-11)
Collision/Avoidance
- MYFORD Touch/MYLINCOLN Touch - Various Functionality Concerns - Built On Or Before 8/15/2013 (13-8-2)
Communication Devices
- Sync Programming Gen 1, Gen 2, Sync 3 (24-7088)
- Sync Programming (G0000176)
- Modem Authorization/Remote Commands/Location Issues In App After 3G To 4G Modem Upgrade - 8 Inch Or Larger Center Display Screen (22-2309)
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- MYFORD Touch/MYLINCOLN Touch - Various Functionality Concerns - Built On Or Before 8/15/2013 (13-8-2)
- Sync - Various Functionality Concerns (13-9-22)
Cooling System (Mechanical)
- Keep The Cooling System Free Of Debris And Corrosion To Prevent Premature Water Pump Failure (TT002-13)
Engine Control Systems
- Sync Programming Gen 1, Gen 2, Sync 3 (24-7088)
- Reference Voltage (VREF) Guide (22-7069)
- Various Vehicles - Module Reprogramming (G0000150)
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- Diagnostic Trouble Code (DTC) P1635 (19-7008)
- 2013-2019 Fusion/MKZ, 2013-2018 C-Max - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV) - Possible Water Intrusion In Multiple Connectors (SSM 47790)
- 2013-2018 C-Max/Fusion/MKZ - SOBDM-C Modules Connectors Do Not Require Electrical/Dielectric Grease (SSM 47649)
- Illuminated Malfunction Indicator Lamp (Mil) With Diagnostic Trouble Codes (DTCS) P0C27 And/Or P0C28 (18-2282)
- ENERGI - Intermittent Stall/No Crank - Illuminated Mil With BECM DTCS U3012, P0B37 And/Or SOBDM-C With P0A0A (17-0015)
- Hybrid/ENERGI - Malfunction Indicator Light (Mil) With Diagnostic Trouble Code (DTC) P0456, P0457, P04EE And/Or P04EF (14-0193)
- Wrench Or Service Engine Soon Lamp And Continuous Memory Diagnostic Trouble Codes (CMDTCS) P1A18, P1A19, P0AEE, P0BCD - Built On Or Before 3/27/2014 (14-0187)
- Discharged 12-Volt Battery Or Service ADVANCETRAC Cluster Message After Four Wheel Flat Towing Behind RV - Built On Or Before 7/22/2014 (14-0173)
- Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
- DTC P06B8 And/Or DTCS Present In Pcm Continuous Memory Following Repairs Or Engine Run-On (14-0074)
- Hybrid/ENERGI - Check Engine And/Or Wrench Lamp And Various DTCS (14-0020)
- ENERGI - Lack Of 120V/240V High Voltage Battery Charging And DTCS P0D08 And/Or P0D0F (13-9-13)
- Hybrid - Red Triangle Lamp And Possible No-Start - P0ADC, P0AE0 Or P0AE7 (13-12-24)
- ENERGI - High Voltage Battery Charging Message - Is Vehicle Plugged-In? - DTC U019B And/Or P0CF7 - Built On Or Before 4/15/2013 (13-7-11)
- 1.6L GTDI/2.0L GTDI/2.0L GDI - DTCS P025A/U0109/P0103/P1A0C - Built On Or Before 4/1/2013 (13-6-28)
- Hybrid And ENERGI - Cold Weather Charging Improvements (13-6-23)
- Wrench Lamp With DTC P061A/U1011/P060C - Reduction In Vehicle Power (13-4-22)
- Flashing Malfunction Indicator Lamp (Mil) - Under Hard Acceleration - Diagnostic Trouble Codes (DTCS) P0301, P0302, P0303, P0304 Or P0316 (13-3-12)
- ENERGI - Service Engine Soon Lamp And DTC P2183 (13-12-17)
Entertainment Systems
- Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- Powertrain Droning Noise - Active Noise Cancellation (ANC) (14-0151)
- MYFORD Touch/MYLINCOLN Touch - Various Functionality Concerns - Built On Or Before 8/15/2013 (13-8-2)
- Sync - Various Functionality Concerns (13-9-22)
- Radio With 4.2-Inch Display Stays On 20-30 Seconds After Key Off And Door Open (12-11-8)
Exhaust
- Various Vehicles - Catalytic Converter Concern Analysis (22-7009)
Exterior Body Panels
- Various Vehicles - Grille Concern Analysis (G0000107)
- Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
- Liftgate Ajar Light Is On Or The Power Liftgate Does Not Cinch The Liftgate Flush To The Body - Built On Or Before 1/31/2014 (14-0070)
Exterior Lights
- Various Vehicles - Exterior Lighting Concern Analysis (G0000076)
Frames, Subframes & Crossmembers
- Various Vehicles - Paint And Bumper Concern Analysis (G0000108)
Front Suspension
- Clunk/Rattle Noise From Front End During Parking Maneuvers And/Or Over Rough Surfaces At Low Speeds Between 8-32 Km/H (5-20 Mph) (13-9-9)
Fuel System
- Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
Fuses & Circuit Breakers
- Reference Voltage (VREF) Guide (22-7069)
- 2013-2019 Fusion/MKZ, 2013-2018 C-Max - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV) - Possible Water Intrusion In Multiple Connectors (SSM 47790)
Gauges & Instrument Panels
- Clock Master (19-7002)
- MYFORD Touch/MYLINCOLN Touch - Various Functionality Concerns - Built On Or Before 8/15/2013 (13-8-2)
HVAC Control Systems
- Intermittent Lack Of A/C - After Extended Driving And Hot Humid Conditions - Evaporator Core Icing (14-0220)
- Air Conditioning (A/C) Compressor Noise Heard Inside The Vehicle Cabin (14-0073)
Ignition System
- Ignition Coil Driver Tests - 2 And 3 Wire Coils (G0000081)
Infotainment
- Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- Global Positioning Satellite Module (GPSM) - Navigation Display Offset Or Incorrect Position Built On Or Before 1/6/2014 (14-0037)
- MYFORD Touch/MYLINCOLN Touch - Various Functionality Concerns - Built On Or Before 8/15/2013 (13-8-2)
- Global Position Satellite Module - Traffic Directions And Navigation - Unable To Locate Vehicle - Built On Or Before 1/15/2013 (13-3-11)
Interior/Exterior Trim
- Interior Trim Concern Analysis (G0000125)
- Tape Stripe Concern Analysis (G0000031)
- Various Vehicles - Running Board Concern Analysis (G0000073)
- Overhead Console Loose Or Rattling (14-0206)
- Rear Door Trim Panels Loose - Built On Or Before 6/28/2013 (14-0030)
- Center Console Latch Broken - Latch Housing Cracked (14-0013)
- Sync USB Connector Loose Or Sunken Within Bezel Trim In Floor Console - Built On Or Before 11/8/2012 (13-2-4)
Lubrication System
- Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye (SSM 47550)
Mechanical
- 2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear MAINSEAL Kit Tool Usage (SSM 47632)
- Multiple Vehicle Lines - Revised Engine Oil Leak Diagnostic Procedure Using New White Fluorescent Dye (SSM 47550)
- Powertrain Droning Noise - Active Noise Cancellation (ANC) (14-0151)
- Hydraulic Versus Mechanical TENSIONERS (TT001-13)
Mechanical - Hydraulic
- Overly Sensitive Brakes Or Perceived Delayed Transmission Reverse Engagement (13-5-21)
Mirrors
- Various Vehicles - Rear-View Mirror Concern Analysis (23-7092)
- Various Vehicles - Rear-View Mirror Concern Analysis (G0000130)
- Ford Interior Mirror Job Aid (G0000001)
Passive Restraints
- Front Driver Or Passenger Seat Cushion Cover Cracked On Outboard Bolster Or Side Facing Panel (15-0129)
Procedures
- Sync Programming (G0000176)
- Various Vehicles - Gas Engine Performance Modifications (G0000162)
- LVDS And USB Cable Tester (22-7076)
- 2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear MAINSEAL Kit Tool Usage (SSM 47632)
Seats
- Seat Pan Looseness, Lateral Movement, Or Clunk/Thump Noise On Turns (22-2104)
- Front Driver Or Passenger Seat Cushion Cover Cracked On Outboard Bolster Or Side Facing Panel (15-0129)
Starter
- High Voltage Battery Charging Process (20-7073)
- ENERGI - Discharged 12 Volt Battery (15-0089)
- Discharged 12-Volt Battery Or Service ADVANCETRAC Cluster Message After Four Wheel Flat Towing Behind RV - Built On Or Before 7/22/2014 (14-0173)
- ENERGI - Lack Of 120V/240V High Voltage Battery Charging And DTCS P0D08 And/Or P0D0F (13-9-13)
- ENERGI - High Voltage Battery Charging Message - Is Vehicle Plugged-In? - DTC U019B And/Or P0CF7 - Built On Or Before 4/15/2013 (13-7-11)
- 1.6L GTDI/2.0L GTDI/2.0L GDI - DTCS P025A/U0109/P0103/P1A0C - Built On Or Before 4/1/2013 (13-6-28)
- Hybrid And ENERGI - Cold Weather Charging Improvements (13-6-23)
Steering Column
- Interior Trim Concern Analysis (G0000125)
System
- Reference Voltage (VREF) Guide (22-7069)
- 2013-2018 C-Max/Fusion/MKZ - SOBDM-C Modules Connectors Do Not Require Electrical/Dielectric Grease (SSM 47649)
- ENERGI - Intermittent Stall/No Crank - Illuminated Mil With BECM DTCS U3012, P0B37 And/Or SOBDM-C With P0A0A (17-0015)
- Hybrid/ENERGI - Malfunction Indicator Light (Mil) With Diagnostic Trouble Code (DTC) P0456, P0457, P04EE And/Or P04EF (14-0193)
- Wrench Or Service Engine Soon Lamp And Continuous Memory Diagnostic Trouble Codes (CMDTCS) P1A18, P1A19, P0AEE, P0BCD - Built On Or Before 3/27/2014 (14-0187)
- Discharged 12-Volt Battery Or Service ADVANCETRAC Cluster Message After Four Wheel Flat Towing Behind RV - Built On Or Before 7/22/2014 (14-0173)
- Easy Fuel CAPLESS - Concerns With Fuel Nozzle Insertion Or Removal (14-0132)
- DTC P06B8 And/Or DTCS Present In Pcm Continuous Memory Following Repairs Or Engine Run-On (14-0074)
- Hybrid/ENERGI - Check Engine And/Or Wrench Lamp And Various DTCS (14-0020)
- ENERGI - Lack Of 120V/240V High Voltage Battery Charging And DTCS P0D08 And/Or P0D0F (13-9-13)
- Hybrid - Red Triangle Lamp And Possible No-Start - P0ADC, P0AE0 Or P0AE7 (13-12-24)
- ENERGI - High Voltage Battery Charging Message - Is Vehicle Plugged-In? - DTC U019B And/Or P0CF7 - Built On Or Before 4/15/2013 (13-7-11)
- 1.6L GTDI/2.0L GTDI/2.0L GDI - DTCS P025A/U0109/P0103/P1A0C - Built On Or Before 4/1/2013 (13-6-28)
- Hybrid And ENERGI - Cold Weather Charging Improvements (13-6-23)
- Wrench Lamp With DTC P061A/U1011/P060C - Reduction In Vehicle Power (13-4-22)
- Flashing Malfunction Indicator Lamp (Mil) - Under Hard Acceleration - Diagnostic Trouble Codes (DTCS) P0301, P0302, P0303, P0304 Or P0316 (13-3-12)
- ENERGI - Service Engine Soon Lamp And DTC P2183 (13-12-17)
Transfer Case
- Hf35 Transmission - Thumping/Rubbing Or Grinding Noise - Built On Or Before 15-AUG-2015 (20-2219)
Transmission Control Systems
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- Transmission Control Module (TCM) Or SOBDM-C Servicing Procedure (G0000173)
- Overly Sensitive Brakes Or Perceived Delayed Transmission Reverse Engagement (13-5-21)
Warning Systems
- Liftgate Ajar Light Is On Or The Power Liftgate Does Not Cinch The Liftgate Flush To The Body - Built On Or Before 1/31/2014 (14-0070)
Wheels & Tire System
- Road Force® Balancing Guide For Tire Vibrations And Accessing The Tire Warranty Conditions Guide (G0000168)
- Various Vehicles - Wheel Concern Analysis (G0000036)
- Tire Pressure Monitoring Systems (TPMS) Identification (19-7001)
Window Motors & Regulators
- Various Vehicles - Glass Concern Analysis (G0000179)
Wiring Diagrams
- ENERGI - Intermittent Stall/No Crank - Illuminated Mil With BECM DTCS U3012, P0B37 And/Or SOBDM-C With P0A0A (17-0015)
Wiring System (Data Link Connectors, Pwr Dist., Grnd Dist.)
- ENERGI - Discharged 12 Volt Battery (15-0089)
- Sync USB Connector Loose Or Sunken Within Bezel Trim In Floor Console - Built On Or Before 11/8/2012 (13-2-4)