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Information System And Entertainment System (W/ Touchscreen) DTCS: APIM

DTC Description Action
B108E:01 Display: General Electrical Failure GO to PINPOINT TEST AC
B116A:01 Handset Microphone: General Electrical Failure GO to PINPOINT TEST T
B11BA:1C Steering Wheel Audio Switch Pack: Circuit Voltage Out Of Range GO to PINPOINT TEST Z
B11BA:63 Steering Wheel Audio Switch Pack: Circuit/Component Protection Time-Out GO to PINPOINT TEST Z
B1215:00 External Memory Card: No Sub Type Information GO to PINPOINT TEST AD
B1252:11 USB  Port: Circuit Short To Ground
B1252:13 USB  Port: Circuit Open
B12B8:11 USB  Port #2: Circuit Short To Ground
NOTE: This DTC  refers to USB  port #2 on the APIM  itself, which is not used.
  • INSPECT the APIM USB  port #2 for damage and REMOVE any debris.
  • CLEAR the Diagnostic Trouble Codes (DTCs).
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC  B12B8:11 is retrieved again, INSTALL a new APIM  .

    REFER to: SYNC MODULE [APIM] (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Removal and Installation).

C1001:01 Vision System Camera: General Electrical Failure REFER to: PARKING AID (413-13A Parking Aid, Diagnosis and Testing).
See The Rear Video Is Inoperative.
U0100:00 Lost Communication With ECM/PCM "A": No Sub Type Information GO to PINPOINT TEST AI
U0140:00 Lost Communication With Body Control Module: No Sub Type Information GO to PINPOINT TEST AJ
U0151:00 Lost Communication With Restraints Control Module: No Sub Type Information GO to PINPOINT TEST AK
U0155:00 Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information GO to PINPOINT TEST AL
U0162:00 Lost Communication With Navigation Display Module: No Sub Type Information GO to PINPOINT TEST AC
U016A:00 Lost Communication With Global Positioning System Module: No Sub Type Information GO to PINPOINT TEST AN
U0184:00 Lost Communication With Radio: No Sub Type Information GO to PINPOINT TEST AO
U0198:00 Lost Communication With Telematic Control Module: No Sub Type Information GO to PINPOINT TEST AP
U0256:00 Lost Communication With Front Controls Interface Module "A": No Sub Type Information GO to PINPOINT TEST AS
U0423:00 Invalid Data Received From Instrument Panel Cluster Control Module: No Sub Type Information RETRIEVE and FOLLOW Diagnostic Trouble Codes (DTCs) present in the IPC  .
REFER to: INSTRUMENTATION, MESSAGE CENTER AND WARNING CHIMES (413-01 Instrumentation, Message Center and Warning Chimes, Diagnosis and Testing).
U1A00:87 Private Communication Network: Missing Message GO to PINPOINT TEST C
U2017:45 Control Module Software #2: Program Memory Failure
  • CLEAR the Diagnostic Trouble Codes (DTCs).
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC  U2017:45 is retrieved again, INSTALL a new APIM  .

    REFER to: SYNC MODULE [APIM] (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Removal and Installation).

U2017:51 Control Module Software #2: Not Programmed CHECK vehicle service history for recent service actions related to the APIM  . This DTC  sets due to incomplete or incorrect PMI (Programmable Module Installation) procedures. If there have been recent service actions with the APIM  , REPEAT/PERFORM the APIM  programming as directed by the diagnostic scan tool.
REFER to: INFORMATION AND ENTERTAINMENT SYSTEM - SYSTEM OPERATION AND COMPONENT DESCRIPTION (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Description and Operation).
See APIM  Programming. If there have been no recent service actions, INSTALL a new APIM  to correct the failure to retain configuration data.
REFER to: SYNC MODULE [APIM] (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Removal and Installation).
U2017:52 Control Module Software #2: Not Activated CHECK vehicle service history for recent service actions related to the APIM  . This DTC  sets due to incomplete or incorrect PMI (Programmable Module Installation) procedures. If there have been recent service actions with the APIM  , REPEAT/PERFORM the APIM  programming as directed by the diagnostic scan tool.
REFER to: INFORMATION AND ENTERTAINMENT SYSTEM - SYSTEM OPERATION AND COMPONENT DESCRIPTION (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Description and Operation).
See APIM  Programming. If there have been no recent service actions, INSTALL a new APIM  to correct the failure to retain configuration data.
REFER to: SYNC MODULE [APIM] (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Removal and Installation).
U2017:54 Control Module Software #2: Missing Calibration CHECK vehicle service history for recent service actions related to the APIM  . This DTC  sets due to incomplete or incorrect PMI (Programmable Module Installation) procedures. If there have been recent service actions with the APIM  , REPEAT/PERFORM the APIM  programming as directed by the diagnostic scan tool.
REFER to: INFORMATION AND ENTERTAINMENT SYSTEM - SYSTEM OPERATION AND COMPONENT DESCRIPTION (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Description and Operation).
See APIM  Programming. If there have been no recent service actions, INSTALL a new APIM  to correct the failure to retain configuration data.
REFER to: SYNC MODULE [APIM] (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Removal and Installation).
U2100:00 Initial Configuration Not Complete: No Sub Type Information CHECK vehicle service history for recent service actions related to the APIM  . This DTC  sets due to incomplete or incorrect PMI (Programmable Module Installation) procedures. If there have been recent service actions with the APIM  , REPEAT/PERFORM the APIM  programming as directed by the diagnostic scan tool.
REFER to: INFORMATION AND ENTERTAINMENT SYSTEM - SYSTEM OPERATION AND COMPONENT DESCRIPTION (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Description and Operation).
See APIM  Programming. If there have been no recent service actions, INSTALL a new APIM  to correct the failure to retain configuration data.
REFER to: SYNC MODULE [APIM] (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Removal and Installation).
U2101:00 Control Module Configuration Incompatible: No Sub Type Information CHECK vehicle service history for recent service actions related to the APIM  . This DTC  sets due to incomplete or incorrect PMI (Programmable Module Installation) procedures. If there have been recent service actions with the APIM  , REPEAT/PERFORM the APIM  programming as directed by the diagnostic scan tool.
REFER to: INFORMATION AND ENTERTAINMENT SYSTEM - SYSTEM OPERATION AND COMPONENT DESCRIPTION (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Description and Operation).
See APIM  Programming. If there have been no recent service actions, INSTALL a new APIM  to correct the failure to retain configuration data.
REFER to: SYNC MODULE [APIM] (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Removal and Installation).
U3000:04 Control Module: System Internal Failure
  • CLEAR the Diagnostic Trouble Codes (DTCs).
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC  U3000:04 is retrieved again, INSTALL a new APIM  .

    REFER to: SYNC MODULE [APIM] (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Removal and Installation).

U3000:41 Control Module: General Checksum Failure
  • CLEAR the Diagnostic Trouble Codes (DTCs).
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC  U3000:41 is retrieved again INSTALL a new APIM  .

    REFER to: SYNC MODULE [APIM] (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Removal and Installation).

U3000:42 Control Module: General Memory Failure
  • CLEAR the Diagnostic Trouble Codes (DTCs).
  • WAIT at least 10 seconds.
  • REPEAT the self-test.
  • If DTC  U3000:42 is retrieved again, INSTALL a new APIM  .

    REFER to: SYNC MODULE [APIM] (415-00B Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Removal and Installation).

U3000:88 Control Module: Bus Off
NOTE: Network communication/message Diagnostic Trouble Codes (DTCs) can result from intermittent concerns such as damaged wiring or low battery voltage occurrences. Additionally, vehicle repair procedures such as module reprogramming often set these Diagnostic Trouble Codes (DTCs). Replacing a module to resolve a network DTC  is unlikely to resolve the concern. The module was unable to communicate on the network at a point in time. The fault is not currently present.
To avoid repeat network concerns: 
  • INSPECT for damaged or corroded wiring at the APIM  .
  • TEST the vehicle battery.

    REFER to: BATTERY (414-01 Battery, Mounting and Cables, Diagnosis and Testing).

  • CLEAR the DTC  .
  • REPEAT the network test with the diagnostic scan tool.
U3003:16 Battery Voltage: Circuit Voltage Below Threshold GO to PINPOINT TEST AV
U3003:17 Battery Voltage: Circuit Voltage Above Threshold GO to PINPOINT TEST AW