Information System And Entertainment System
- Specifications
- Description And Operation
- Diagnosis And Testing
- Information and Entertainment System
- Notes
- Principles of Operation
- Inspection and Verification
- DTC Charts
- Symptom Chart - General Audio System
- Symptom Chart - HD Radio®
- Symptom Chart - Navigation
- Symptom Chart - Satellite Radio
- Symptom Chart - Sound Quality
- Symptom Chart - SYNC® System, 4.2-Inch (107 mm) Screen
- Symptom Chart - SYNC® System, 8-Inch (203 mm) Touchscreen
- Pinpoint Tests
- Pinpoint Test A: Poor Reception - AM/FM
- Pinpoint Test B: No Sound From One Or More Speakers (Not All Speakers) - Edge
- Pinpoint Test C: No Sound From One Or More Speakers (Not All Speakers) - MKX
- Pinpoint Test D: No Sound From All Speakers
- Pinpoint Test E: The Subwoofer Is Inoperative
- Pinpoint Test F: The Steering Wheel Switches Are Inoperative Or Do Not Operate Correctly
- Pinpoint Test G: The Infotainment Display Is Inoperative
- Pinpoint Test H: The Media Hub Is Inoperative Or Has Poor Sound or Image Quality
- Pinpoint Test I: The Audio Input Jack Is Inoperative Or Has Poor Sound Quality
- Pinpoint Test J: The Satellite Radio Is Inoperative Or Has Poor Reception/No Sound
- Pinpoint Test K: Unable To Pair Bluetooth Device
- Pinpoint Test L: The Speed Sensitive Volume Does Not Operate Correctly
- Pinpoint Test M: Navigation Is Inoperative
- Pinpoint Test N: The SIRIUS® Data Services Are Not Available In Navigation Mode
- Pinpoint Test O: The FDIM Touchscreen Display Is Inoperative/Does Not Operate Correctly
- Pinpoint Test P: The FCDIM Is Inoperative/Does Not Operate Correctly
- Pinpoint Test Q: The SYNC® System Voice Or Tone Prompts, Voice Guidance Features, TTS Feature, Or Ringtones Are Inoperative Or Do Not Operate Correctly, Or During A Phone Call, No Incoming Audio Is Heard In The Vehicle
- Pinpoint Test R: Voice Recognition Is Inoperative Or Does Not Operate Correctly, Or During A Phone Call, Poor Quality Or No Outgoing Audio Is Heard On The Outside Device
- Pinpoint Test S: The Audio System Does Not Operate Correctly From The Front Controls Interface Module (FCIM)
- Pinpoint Test T: DTC U0140:00
- Pinpoint Test U: DTC U0151:00
- Pinpoint Test V: DTC U0155:00
- Pinpoint Test W: DTC U016A:00
- Pinpoint Test X: DTC U0184:00
- Pinpoint Test Z: DTC U0238:00
- Pinpoint Test AA: DTC U0253:00
- Pinpoint Test AB: DTC U0256:00
- Pinpoint Test AC: DTC U0257:00
- Pinpoint Test AD: DTC U3003:16
- Pinpoint Test AE: DTC U3003:17
- Pinpoint Test AF: All Sync® Services Features Are Inoperative Or Inaccurate (Traffic, Directions, And Information)
- Pinpoint Test AH: The Sync® System Is Inoperative (No Response Is Received From Phone, Voice, And Media Inputs)
- Pinpoint Test AI: The USB Port Is Inoperative Or Does Not Operate Correctly
- Pinpoint Test AJ: No Sound From All SYNC® Audio Sources [Bluetooth, USB, Secure Digital (SD) Card (If Equipped), Audio Input Jack (If Equipped), RCA Jacks (If Equipped)]
- Pinpoint Test AK: Poor Sound Quality Or Distorted Sound From One Or More Speakers (Not All Speakers)
- Pinpoint Test AL: The Compass Does Not Operate Correctly
- General Procedures
- Removal And Installation