Symptom Chart

WARNING: This page is about a different car, the 2013 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this information assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in SERVICE INFORMATION for information about these practices.

SYMPTOM CHART

Condition	Possible Sources	Action
The vehicle does not start with the scan tool connected to the Data Link Connector (DLC) and/or multiple malfunction indicators are only on when the scan tool is connected to the DLC	Refer to the Diagnostic Routine	GO to PINPOINT TEST AC .
The PCM does not respond to the scan tool	Refer to the Diagnostic Routine	REFER to ENGINE CONTROLS - PINPOINT TESTS (SECTION 5) , pinpoint test QA before proceeding to Pinpoint Test A. If pinpoint test QA has been completed, GO to PINPOINT TEST A .
The ABS module does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST B .
The Body Control Module (BCM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST C .
The Instrument Panel Cluster (IPC) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST D .
The Power Steering Control Module (PSCM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST E .
The Restraints Control Module (RCM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST F .
The Occupant Classification System Module (OCSM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST G .
The Steering Angle Sensor Module (SASM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST H .
The Parking Aid Module (PAM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST I .
The Remote Function Actuator (RFA) module does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST J .
The Accessory Protocol Interface Module (APIM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST K .
The Audio Front Control Module (ACM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST L .
The Front Controls Interface Module (FCIM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST M .
The Front Control/Display Interface Module (FCDIM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST N .
The Global Positioning System Module (GPSM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST O .
The Side Obstacle Detection Control Module - Left (SOD-L) or Side Obstacle Detection Control Module - Right (SOD-R) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST P .
The Driver Seat Module (DSM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST Q .
The HVAC module does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST R .
The audio Digital Signal Processing (DSP) module does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST S .
The Headlamp Control Module (HCM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST T .
The Driver Door Module (DDM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST U .
The Passenger Door Module (PDM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST V .
The Liftgate/Trunk Module (LTM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST W .
The Image Processing Module - B (IPM-B) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST X .
The Trailer Module (TRM) does not respond to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST Y .
No High Speed Controller Area Network (HS-CAN) communication, all modules are not responding	Refer to the Diagnostic Routine	GO to PINPOINT TEST Z .
No Medium Speed Controller Area Network (MS-CAN) communication, all modules are not responding	Refer to the Diagnostic Routine	GO to PINPOINT TEST AA .
No Infotainment Controller Area Network (I-CAN) communication, all modules are not responding	Refer to the Diagnostic Routine	GO to PINPOINT TEST AB .
No power to the scan tool	Refer to the Diagnostic Routine	GO to PINPOINT TEST AC .