Information System And Entertainment System - Am/Fm/Cd/Sync/Touchscreen

• Description and Operation
  • Information and Entertainment System - Component Location
  • Information and Entertainment System - Overview
    • Overview
  • Information and Entertainment System - System Operation and Component Description
    • System Operation
      • System Diagram
      • Network Message Chart
      • Module Network Input Messages - ACM
      • Module Network Input Messages - APIM
      • Module Network Input Messages - FCIM
      • Module Network Input Messages - GPSM
      • Module Network Input Messages - IPC
      • Module Network Input Messages - RCM
      • Accessory Delay Feature
      • AM/FM Radio
      • APIM Programming
      • Audio Extended Play
      • Audio Input Jack Mode
      • Battery Load Shed - ST Only
      • Bluetooth Mode
      • Compass
      • HD Radio® - If Equipped
      • MyKey® Audio Operation
      • Navigation - If Equipped
      • Satellite Radio - If Equipped
      • Secure Digital (SD) Card Mode
      • SIRIUS Data Services - If Equipped
      • Speed Compensated Volume
      • Steering Wheel Switch Functions
      • SYNC® Services - If Equipped
      • SYNC® System
      • USB Mode
      • Voice Recognition
    • Component Description
      • ACM
      • Antenna
      • APIM
      • FCIM
      • FDIM
      • GPSM
      • Media Hub
      • Steering Wheel Switches
      • SYNC® Microphone
• Diagnosis and Testing
  • Information and Entertainment System
    • Notes
    • DTC Chart: ACM
    • DTC Chart: APIM
    • DTC Chart: FCIM
    • DTC Chart: GPSM
    • Symptom Charts
      • Symptom Chart: General Audio System
    • Symptom Chart: HD Radio® System - If Equipped
      • Notes
      • Symptom Chart: Navigation - If Equipped
      • Symptom Chart: Satellite Radio - If Equipped
      • Symptom Chart: Sound Quality
      • Symptom Chart: SYNC® System
    • Pinpoint Tests
      • Poor Reception Or Continuous Seek Or Scan - AM/FM
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test A: Poor Reception Or Continuous Seek Or Scan - Am (Amplitude Modulation)/Fm (Frequency Modulation)
      • The Satellite Radio Is Inoperative, Has Poor Reception, or No Sound (If Equipped)
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test B: The Satellite Radio Is Inoperative, Has Poor Reception, Or No Sound (If Equipped)
      • The SIRIUS Data Services Are Not Available (If Equipped)
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test C: The SIRIUS Data Services Are Not Available (If Equipped)
      • The Speed Compensated Volume Does Not Operate Correctly
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test D: The Speed Compensated Volume Does Not Operate Correctly
      • A Loud Popping Sound Is Heard When Cycling The Ignition
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test E: A Loud Popping Sound Is Heard When Cycling The Ignition
      • Poor Sound Quality Or Distorted Sound From One Or More Speakers (Not All Speakers)
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Visual Inspection and Diagnostic Pre-checks
        • Pinpoint Test F: Poor Sound Quality Or Distorted Sound From One Or More Speakers (Not All Speakers)
      • No Sound From All Speakers
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Source
        • Pinpoint Test G: No Sound From All Speakers
      • The Left Front (LF) Door Speaker Is Inoperative
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test H: The Left Front (LF) Door Speaker Is Inoperative
      • The Left Front (LF) Door Tweeter Speaker Is Inoperative
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test I: The Left Front (LF) Door Tweeter Speaker Is Inoperative
      • The Right Front (RF) Door Speaker Is Inoperative
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test J: The Right Front (RF) Door Speaker Is Inoperative
      • The Right Front (RF) Door Tweeter Speaker Is Inoperative
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test K: The Right Front (RF) Door Tweeter Speaker Is Inoperative
      • The Right Rear (RR) Door Speaker Is Inoperative
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test L: The Right Rear (RR) Door Speaker Is Inoperative
      • The Left Rear (LR) Door Speaker Is Inoperative
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test M: The Left Rear (LR) Door Speaker Is Inoperative
      • No: Sound From All SYNC® Audio Sources (Bluetooth, USB, Secure Digital (SD) Card, Audio Input Jack)
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test N: No Sound From All Sync® Audio Sources (BLUETOOTH, USB (Universal Serial Bus), Secure Digital (SD) Card, Audio Input Jack)
      • All SYNC® Services Features Are Inoperative Or Inaccurate (Traffic, Directions, And Information)
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test O: All Sync® Services Features Are Inoperative Or Inaccurate (Traffic, Directions, And Information)
      • The SYNC® System Voice Or Tone Prompts, Text-To-Speech (TTS) Feature, Or Ringtones Are Inoperative Or Do Not Operate Correctly, Or During A Phone Call, No Incoming Audio Is Heard In The Vehicle
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test P: The Sync® System Voice Or Tone Prompts, Text-To-Speech (TTS) Feature, Or Ringtones Are Inoperative Or Do Not Operate Correctly, Or During A Phone Call, No Incoming Audio Is Heard In The Vehicle
      • Voice Recognition Is Inoperative Or Does Not Operate Correctly, Or During A Phone Call, Poor Quality Or No Outgoing Audio Is Heard On The Outside Device
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test Q: Voice Recognition Is Inoperative Or Does Not Operate Correctly, Or During A Phone Call, Poor Quality Or No Outgoing Audio Is Heard On The Outside Device
      • All Media Hub Functions Are Inoperative Or Do Not Operate Correctly (USB Ports, Secure Digital (SD) Card, And Audio Input Jack)
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test R: All Media Hub Functions Are Inoperative Or Do Not Operate Correctly (USB (Universal Serial Bus) Ports, Secure Digital (SD) Card, And Audio Input Jack)
      • The USB Port(s) Is/Are Inoperative Or Does/Do Not Operate Correctly
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test S: The USB (Universal Serial Bus) Port(S) Is/Are Inoperative Or Does/Do Not Operate Correctly
      • The Secure Digital (SD) Card Slot Is Inoperative Or Does Not Operate Correctly
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test T: The Secure Digital (SD) Card Slot Is Inoperative Or Does Not Operate Correctly
      • The Audio Input Jack Is Inoperative Or Does Not Operate Correctly
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test U: The Audio Input Jack Is Inoperative Or Does Not Operate Correctly
      • Unable To Pair Bluetooth Device
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test V: Unable To Pair BLUETOOTH Device
      • The LH Steering Wheel Switches Are Inoperative Or Do Not Operate Correctly
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test W: The LH (Left-Hand) Steering Wheel Switches Are Inoperative Or Do Not Operate Correctly
      • The Audio System Does Not Operate Correctly From The FCIM
        • Normal Operation and Fault Conditions
        • Possible Source
        • Pinpoint Test X: The Audio System Does Not Operate Correctly From The FCIM (Front Controls Interface Module)
      • The FDIM Touchscreen Is Inoperative Or Does Not Operate Correctly
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test Y: The FDIM (Front Display Interface Module) Touchscreen Is Inoperative Or Does Not Operate Correctly
      • Navigation Is Inoperative
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Pinpoint Test Z: Navigation Is Inoperative
      • The Compass Is Inoperative Or Does Not Operate Correctly
        • Normal Operation and Fault Conditions
        • Possible Source
        • Pinpoint Test Aa: The Compass Is Inoperative Or Does Not Operate Correctly
      • U0100:00
        • Normal Operation and Fault Conditions
        • Possible Source
        • Pinpoint Test Ab: U0100:00
      • U0140:00
        • Normal Operation and Fault Conditions
        • Possible Source
        • Pinpoint Test Ac: U0140:00
      • U0151:00
        • Normal Operation and Fault Conditions
        • Possible Source
        • Pinpoint Test Ad: U0151:00
      • U0155:00
        • Normal Operation and Fault Conditions
        • Possible Source
        • Pinpoint Test AE: U0155:00
      • U0155:87
        • Notes
        • Possible Source
        • Pinpoint Test AF: U0155:87
      • U016A:00
        • Normal Operation and Fault Conditions
        • Possible Source
        • Pinpoint Test Ag: U016A:00
      • U0184:00
        • Normal Operation and Fault Conditions
        • Possible Source
        • Pinpoint Test Ah: U0184:00
      • U0253:00
        • Normal Operation and Fault Conditions
        • Possible Source
        • Pinpoint Test Ai: U0253:00
      • U0256:00
        • Normal Operation and Fault Conditions
        • Possible Source
        • Pinpoint Test AJ: U0256:00
      • U0257:00
        • Normal Operation and Fault Conditions
        • Possible Source
        • Pinpoint Test AK: U0257:00
      • U0257:87
        • Normal Operation and Fault Conditions
        • Possible Source
        • Pinpoint Test Al: U0257:87
      • U3003:16
        • Notes
        • Possible Sources
        • Pinpoint Test Am: U3003:16
      • U3003:17
        • Notes
        • Possible Sources
        • Pinpoint Test An: U3003:17
• General Procedures
  • Audio Front Control Module (ACM) Self-Test
    • Activation
  • Reset the SYNC Module [APIM]
    • Programming
  • Satellite Radio Serial Number Retrieval
    • Activation
  • SYNC Module [APIM] Custom Programming
    • Notes
    • Activation
  • SYNC Module [APIM] Replacement Programming
    • Notes
    • Activation
  • SYNC Module [APIM] Standard Programming
    • Notes
    • Activation
  • Touchscreen Calibration
    • Activation
• Removal and Installation
  • SYNC Module [APIM]
    • Removal
    • Installation
  • SYNC Module [APIM] to Universal Serial Bus (USB) Port Cable
    • Removal
    • Installation
  • Audio Unit Antenna
    • Removal
    • Installation
  • Audio Unit Antenna Cable
    • Removal
    • Installation
  • Audio Front Control Module (ACM)
    • Removal
    • Installation
  • Front Controls Interface Module (FCIM)
    • Removal
    • Installation
  • Front Display Interface Module (FDIM)
    • Removal
    • Installation
  • Front Door Tweeter Speaker
    • Removal
    • Installation
  • Front Door Speaker
    • Removal
    • Installation
  • Global Positioning System Module (GPSM)
    • Removal
    • Installation
  • Media Hub
    • Removal
    • Installation
  • Microphone
    • Removal
    • Installation
  • Rear Door Speaker
    • Removal
    • Installation