Symptom Chart

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in SERVICE INFORMATION for information about these practices.

SYMPTOM CHART

Condition	Possible Sources	Action
The vehicle does not start with the scan tool connected to the Data Link Connector (DLC) and/or multiple malfunction indicators are only on when the scan tool is connected to the DLC	Wiring, terminals or connectors Scan tool	GO to PINPOINT TEST AF .
The PCM does not respond to the scan tool	Fuse Wiring, terminals or connectors PCM	REFER to ENGINE CONTROLS - PINPOINT TESTS (EXCEPT DIESEL & HYBRID) (SECTION 5) , pinpoint test QA before proceeding to Pinpoint Test A. If pinpoint test QA has been completed, GO to PINPOINT TEST A .
The ABS module does not respond to the scan tool	Fuse Wiring, terminals or connectors ABS module	GO to PINPOINT TEST B .
The Body Control Module (BCM) does not respond to the scan tool	Fuse Wiring, terminals or connectors BCM	GO to PINPOINT TEST C .
The Instrument Panel Cluster (IPC) does not respond to the scan tool	Fuse Wiring, terminals or connectors IPC	GO to PINPOINT TEST D .
The Power Steering Control Module (PSCM) does not respond to the scan tool	Fuse Wiring, terminals or connectors PSCM	GO to PINPOINT TEST E .
The Restraints Control Module (RCM) does not respond to the scan tool	Fuse Wiring, terminals or connectors Case ground open RCM	GO to PINPOINT TEST F .
The Occupant Classification System Module (OCSM) does not respond to the scan tool	Fuse Wiring, terminals or connectors OCSM	GO to PINPOINT TEST G .
The Head Up Display (HUD) module does not respond to the scan tool	Fuse Wiring, terminals or connectors HUD module	GO to PINPOINT TEST H .
The Steering Column Control Module (SCCM) does not respond to the scan tool	Fuse Wiring, terminals or connectors SCCM module	GO to PINPOINT TEST I .
The Cruise-Control Module (C-CM) does not respond to the scan tool	Fuse Wiring, terminals or connectors C-CM	GO to PINPOINT TEST J .
The Parking Aid Module (PAM) does not respond to the scan tool	Fuse Wiring, terminals or connectors PAM	GO to PINPOINT TEST K .
The Remote Function Actuator (RFA) module does not respond to the scan tool	Fuse Wiring, terminals or connectors RFA module	GO to PINPOINT TEST L .
The Accessory Protocol Interface Module (APIM) does not respond to the scan tool	Fuse Wiring, terminals or connectors APIM	GO to PINPOINT TEST M .
The Audio Front Control Module (ACM) does not respond to the scan tool	Fuse Wiring, terminals or connectors ACM	GO to PINPOINT TEST N .
The Front Controls Interface Module (FCIM) does not respond to the scan tool	Fuse Wiring, terminals or connectors FCIM	GO to PINPOINT TEST O .
NOTE: Vehicles equipped with a navigation ACM utilize a non-networked FCDIM. The Front Control/Display Interface Module (FCDIM) does not respond to the scan tool	Fuse Wiring, terminals or connectors FCDIM	GO to PINPOINT TEST P .
The Global Positioning System Module (GPSM) does not respond to the scan tool	Fuse Wiring, terminals or connectors GPSM	GO to PINPOINT TEST Q .
The Tire Pressure Monitor (TPM) module does not respond to the scan tool	Fuse Wiring, terminals or connectors Tire Pressure Monitor (TPM) module	GO to PINPOINT TEST R .
The Side Obstacle Detection Control Module - Left (SOD-L) does not respond to the scan tool	Fuse Wiring, terminals or connectors SOD-L	GO to PINPOINT TEST S .
The Side Obstacle Detection Control Module - Right (SOD-R) does not respond to the scan tool	Fuse Wiring, terminals or connectors SOD-R	GO to PINPOINT TEST T .
The Driver Seat Module (DSM) does not respond to the scan tool	Fuse Wiring, terminals or connectors DSM	GO to PINPOINT TEST U .
The Heating Ventilation Air Conditioning (HVAC) module does not respond to the scan tool	Fuse Wiring, terminals or connectors HVAC module	GO to PINPOINT TEST V .
The audio Digital Signal Processing (DSP) module does not respond to the scan tool	Fuse Wiring, terminals or connectors Audio DSP module	GO to PINPOINT TEST W .
The Driver Door Module (DDM) does not respond to the scan tool	Fuse Wiring, terminals or connectors DDM	GO to PINPOINT TEST X .
The Heated Steering Wheel Module (HSWM) does not respond to the scan tool	Fuse Wiring, terminals or connectors HSWM	GO to PINPOINT TEST Y .
The Dual Climate Controlled Seat Module (DCSM) does not respond to the scan tool	Fuse Wiring, terminals or connectors DCSM	GO to PINPOINT TEST Z .
The Generic Function Module (GFM) does not respond to the scan tool	Fuse Wiring, terminals or connectors GFM	GO to PINPOINT TEST AA .
The Image Processing Module - A (IPM-A) does not respond to the scan tool	Fuse Wiring, terminals or connectors IPM-A	GO to PINPOINT TEST AB .
No High Speed Controller Area Network (HS-CAN) communication, all modules are not responding	Wiring, terminals or connectors ABS module APIM (if equipped) C-CM (if equipped) GFM (police package) HUD module (if equipped) IPC (gateway module) IPM-A OCSM PAM (if equipped) PCM PSCM (if equipped) RCM SCCM module	GO to PINPOINT TEST AC .
No Medium Speed Controller Area Network (MS-CAN) communication, all modules are not responding	Wiring, terminals or connectors APIM (if equipped) BCM DCSM (if equipped) DDM (if equipped) DSM (if equipped) GPSM (if equipped) HSWM (if equipped) HVAC module RFA module (if equipped) SOD-L (if equipped) SOD-R (if equipped) TPM module	GO to PINPOINT TEST AD .
No Infotainment Controller Area Network (I-CAN) communication, all modules are not responding	Wiring, terminals or connectors APIM (if equipped) ACM Audio DSP module (if equipped) FCIM FCDIM IPC (gateway module)	GO to PINPOINT TEST AE .
No power to the scan tool	Fuse Wiring, terminals or connectors Data Link Connector (DLC) Scan tool	GO to PINPOINT TEST AF .