Symptom Chart

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices to: Diagnostic Methods

In most circumstances the PCM sets a DTC to help guide diagnostics. Refer to the DTC charts before using the Symptom Chart. The Symptom column lists the vehicle condition. The Possible Sources column lists a detailed vehicle condition. The Action column lists the action to be performed to determine the cause of the condition. Each action lists the components that can cause the symptom and the individual components in that system. The components are listed in order of disassembly. Use the list of components and the required action to focus on disassembly inspections for the root cause of the concern.

Symptom	Possible Sources	Action
Selector lever difficult to move - requires excessive effort	Selector lever cable binding at transmission	VERIFY the selector lever cable retaining clip is fully seated in the cable bracket on the transmission.
Selector lever cable binding at selector lever		VERIFY the selector lever cable retaining clip is fully seated in the cable bracket at the front of the selector lever.
Selector lever cable incorrectly routed		VERIFY the selector lever cable is properly routed and all retaining clips are present and secure.
Brake shift interlock system does not release/lock correctly	Selector lever cable clip not secured to bracket at transmission	VERIFY the selector lever cable retaining clip is fully seated in the cable bracket on the transmission.
Selector lever cable clip not secured to bracket at selector lever		VERIFY the selector lever cable retaining clip is fully seated in the cable bracket at the front of the selector lever.
Selector lever cable out of adjustment		CHECK the selector lever cable adjustment to: Selector Lever Cable Adjustment - 3.2L Duratorq-TDCi (148kW/200PS) - Puma REFER to: Selector Lever Cable Adjustment - 3.5L EcoBoost (235kW/320PS) REFER to: Selector Lever Cable Adjustment - 3.7L Duratec (199kW/270PS)
Circuitry open, shorted to ground or shorted to power		GO to Pinpoint Test A
Brake Shift Interlock Actuator (BSIA) solenoid		INSTALL a new selector lever assembly to: Selector Lever Assembly
SelectShift™	Selector lever not fully engaging in S position Selector lever damaged	GO to Pinpoint Test B
Selector lever linkage is out of correct gear relationship	Selector lever linkage out of adjustment	REFER to: Selector Lever Cable Adjustment - 3.2L Duratorq-TDCi (148kW/200PS) - Puma REFER to: Selector Lever Cable Adjustment - 3.5L EcoBoost (235kW/320PS) REFER to: Selector Lever Cable Adjustment - 3.7L Duratec (199kW/270PS)
Loose selector lever cable bracket		CHECK the selector lever cable bracket. TIGHTEN as necessary.
Loose or out of alignment selector lever bezel		CHECK the selector lever bezel alignment. ALIGN or INSTALL a new selector lever bezel if necessary. REFER to: Selector Lever Assembly
Selector lever binding	Selector lever bezel damaged	CHECK the selector lever bezel for damage. If necessary, INSTALL a new selector lever bezel. REFER to: Selector Lever Assembly
Selector lever damaged		CHECK the selector lever for damage. If necessary, INSTALL a new selector lever assembly. REFER to: Selector Lever Assembly
Selector lever cable damaged		CHECK the selector lever cable for damage. If necessary, INSTALL a new selector lever cable. REFER to: Selector Lever Cable - 3.2L Duratorq-TDCi (148kW/200PS) - Puma REFER to: Selector Lever Cable - 3.5L EcoBoost (235kW/320PS) REFER to: Selector Lever Cable - 3.7L Duratec (199kW/270PS)
Internal transmission components damaged		CHECK the manual control lever and internal transmission components for damage. REFER to: Transmission
Brake shift interlock override does not release the selector lever	Brake shift interlock override damaged	INSPECT the selector lever for damage. If necessary, INSTALL a new selector lever. REFER to: Selector Lever Assembly
Vibration - a high frequency (20-80 Hz) that is felt through the seat or selector lever. Changes with engine speed	Selector lever cable incorrectly routed, grounded out or loose	CHECK the selector lever cable. REFER to: Selector Lever Cable Adjustment - 3.2L Duratorq-TDCi (148kW/200PS) - Puma REFER to: Selector Lever Cable Adjustment - 3.5L EcoBoost (235kW/320PS) REFER to: Selector Lever Cable Adjustment - 3.7L Duratec (199kW/270PS) REPAIR as necessary.
The ignition key cannot be returned to the OFF position or the ignition key can be turned to the OFF position when the selector lever is not in P	Wiring, terminals or connectors Ignition lock cylinder Key removal inhibit solenoid (part of the ignition switch) Park detect switch (part of the selector lever) Selector lever cable Mechanical damage to the selector lever, selector lever cable or selector lever knob	REFER to: Steering Wheel and Column Electrical Components
Selector lever cable binding at transmission		VERIFY the selector lever cable retaining clip is fully seated in the cable bracket on the transmission.
Selector lever cable binding at selector lever		VERIFY the selector lever cable retaining clip is fully seated in the cable bracket at the front of the selector lever.
Selector lever cable incorrectly routed		VERIFY the selector lever cable is properly routed and all retaining clips are present and secure.
The PRNDL indicator does not illuminate P	Selector lever cable binding at transmission	VERIFY the selector lever cable retaining clip is fully seated in the cable bracket on the transmission.
Selector lever cable binding at selector lever		VERIFY the selector lever cable retaining clip is fully seated in the cable bracket at the front of the selector lever.
Selector lever cable incorrectly routed		VERIFY the selector lever cable is properly routed and all retaining clips are present and secure.
Wiring, terminals or connectors PCM concern or TCM IPC Park detect switch (part of the selector lever assembly)		REFER to: Instrumentation, Message Center and Warning Chimes