Technical Service Bulletins

Accessories & Equipment
- Various Vehicles - Gas Engine Performance Modifications (G0000162)
Accessories Control Systems
- Various Vehicles - Module Reprogramming (G0000150)
- 2016-2019 Various Vehicles - Sync 3 - Various Sync Performance Related Concerns (21-2175)
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
- 2016-2019 Various Vehicles - Sync 3 - Sync WIFI Update Message Displayed Every Key Cycle (SSM 47711)
- 2016-2018 Various Vehicles - Android Auto Menu Change After Sync 3.0 Update (SSM 47538)
- 2016-2018 Various Vehicles Equipped With Sync 3 - Various Sync Performance Related Concerns (SSM 47444)
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- Adaptive Cruise Control & Collision Warning Radar Alignment Process (G0000136)
- SSM 46171 - 2016 Edge/MKX - Adaptive/Active Steering Fault Message With DTCS U3000, C2003, B137F, B1380, U210A, And U2000 In The Steering Effort Control Module (SECM) (SSM 46171)
- Adaptive/Active Steering Check Adaptive/Active Steering Message Illuminated With DTC C1B00 (16-2066)
- Touchscreen Navigation System - ARABIC Language - Blank Screen (16-0066)
Aerodynamic Devices
- Underbody Shield Rattle Or Flutter Noise While Moving - Built On Or Before 05-Jun-2019 (21-2322)
Anti-Theft Systems
- Passive Anti Theft System(Pats) Key Programming (G0000156)
Automatic Trans
- 2.0 L ECOBOOST - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated Mil (22-2229)
- Shifter Not Moving The Transmission To The Proper Gear Position (22-2066)
- 2.0L ECOBOOST - Rattle Noise And Cracked FLEXPLATE (20-2212)
- 2015-2018 Edge - 2.0L ECOBOOST - Rattle Noise And Cracked FLEXPLATE (SSM 47576)
- Push Button Start-Shift To Park Or Transmission Not In Park Message-Discharged Battery/Unable To Remove Key (17-2219)
- 6F35 - Harsh Transmission Engagement During Active Start/ Stop Event And DTC P0C27 (16-0111)
Auxiliary Emission Control Systems
- Evaporative Emissions Diagnostics (19-7062)
Axle Shafts
- All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak (18-2255)
Blowers, Superchargers & Turbochargers
- Various Vehicles - Diagnosing Turbocharger Oil And Coolant Leaks (G0000185)
- Various Vehicles - Turbocharged Engines - Normal Turbocharger Sounds And Turbocharger Repairs (24-7023)
- 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube (SSM 47633)
Body Interior
- Remanufactured Powertrain Core Returns (24-7049)
- Various Vehicles - Module Reprogramming (G0000150)
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- Adaptive Cruise Control & Collision Warning Radar Alignment Process (G0000136)
- SSM 46171 - 2016 Edge/MKX - Adaptive/Active Steering Fault Message With DTCS U3000, C2003, B137F, B1380, U210A, And U2000 In The Steering Effort Control Module (SECM) (SSM 46171)
- Adaptive/Active Steering Check Adaptive/Active Steering Message Illuminated With DTC C1B00 (16-2066)
- Touchscreen Navigation System - ARABIC Language - Blank Screen (16-0066)
Charging Systems
- Stuck High Voltage Charge Cord Information Sheet (G0000127)
Collision/Avoidance
- Adaptive Cruise, Pre-Collision And Collision Avoidance System Functionality Diagnostics (25-7042)
- Parking Aid, Pre-COLLIS Ion And COLLIS Ion Avoidance System Diagnosis With No DTCS Present (20-7034)
- SYNC 3 - NO REAR VIEW CAMERA IMAGE AT FREEZING AMBIENT TEMPERATURES - BUILT ON 01-JUL-2015 AND THROUGH 31-Dec-2016 (17-2068)
- Adaptive Cruise Control & Collision Warning Radar Alignment Process (G0000136)
Communication Devices
- Sync Programming Gen 1, Gen 2, Sync 3 (24-7088)
- Sync 3 - Various Sync Performance Related Concerns (24-2165)
- Sync Programming (G0000176)
- 2016-2018 Various Vehicles - Android Auto Menu Change After Sync 3.0 Update (SSM 47538)
- 2016-2018 Various Vehicles Equipped With Sync 3 - Various Sync Performance Related Concerns (SSM 47444)
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
Cooling System (Mechanical)
- Various Vehicles - Diagnosing Turbocharger Oil And Coolant Leaks (G0000185)
- 2.0 L ECOBOOST - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated Mil (22-2229)
Cruise Control Systems
- Adaptive Cruise, Pre-Collision And Collision Avoidance System Functionality Diagnostics (25-7042)
- Adaptive Cruise Control & Collision Warning Radar Alignment Process (G0000136)
Engine Control Systems
- Sync Programming Gen 1, Gen 2, Sync 3 (24-7088)
- Remanufactured Powertrain Core Returns (24-7049)
- FDRS Module Programming Job Aid (24-7011)
- Various Vehicles - Module Reprogramming (G0000150)
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- Diagnostic Trouble Code (DTC) P1635 (19-7008)
- 2.0L ECOBOOST - Illuminated Malfunction Indicator Lamp (Mil) With Diagnostic Trouble Code (DTC) P0036 - Built On Or Before 12-Mar-2018 (18-2212)
- 2.0L ECOBOOST - Illuminated Malfunction Indicator Lamp (Mil) With Diagnostic Trouble Code (DTC) P0036 (18-2097)
- Push Button Start-Shift To Park Or Transmission Not In Park Message-Discharged Battery/Unable To Remove Key (17-2219)
- 2.0L/2.5L/3.5L/3.7L - Illuminated Wrench Lamp With Intermittent Loss Of Power - DTCS P2111, P2112 And/Or P2119 - Built On Or Before 31-May-2016 (16-0139)
- 2.0L And 2.3L GTDI - Illuminated Mil - DTC P0011, P0016, P0015 And/Or P0017 - Under 3200 Km (2000 Miles) (16-0017)
Entertainment Systems
- Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
- 2016-2018 Various Vehicles - Android Auto Menu Change After Sync 3.0 Update (SSM 47538)
- 2016-2018 Various Vehicles Equipped With Sync 3 - Various Sync Performance Related Concerns (SSM 47444)
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- 2016 Sync 3 Apple CARPLAY & Android Auto Upgrade (G0000135)
Exhaust
- Various Vehicles - Catalytic Converter Concern Analysis (22-7009)
Exterior Body Panels
- Various Vehicles - Grille Concern Analysis (G0000107)
- Underbody Shield Rattle Or Flutter Noise While Moving - Built On Or Before 05-Jun-2019 (21-2322)
- Aluminum Panel Corrosion (17-0062)
- Dirt And/Or Dust Accumulating At The Bottom Of Door Opening(S) (17-0056)
Exterior Lights
- Various Vehicles - Exterior Lighting Concern Analysis (G0000076)
Frames, Subframes & Crossmembers
- Various Vehicles - Paint And Bumper Concern Analysis (G0000108)
- Aluminum Panel Corrosion (17-0062)
- Exhaust Odor In Vehicle (17-0035)
Front Suspension
- Adaptive Cruise, Pre-Collision And Collision Avoidance System Functionality Diagnostics (25-7042)
- Shock/Strut Concern Analysis (22-7033)
Fuel System
- Fuel Slosh Noise - All Wheel Drive (AWD) (18-2378)
- Fuel Slosh Noise - All Wheel Drive (AWD) (17-2046)
- 2.0L/2.5L/3.5L/3.7L - Illuminated Wrench Lamp With Intermittent Loss Of Power - DTCS P2111, P2112 And/Or P2119 - Built On Or Before 31-May-2016 (16-0139)
Gauges & Instrument Panels
- Clock Master (19-7002)
HVAC Control Systems
- Exhaust Odor In Vehicle (17-0035)
Ignition System
- Ignition Coil Driver Tests - 2 And 3 Wire Coils (G0000081)
Infotainment
- Sync 3 - Various Sync Performance Related Concerns (24-2165)
- Sync 3 Intermittent Blank/Black Screen Diagnostics (19-7007)
- 2016-2018 Various Vehicles - Android Auto Menu Change After Sync 3.0 Update (SSM 47538)
- 2016-2018 Various Vehicles Equipped With Sync 3 - Various Sync Performance Related Concerns (SSM 47444)
- Sync Gen 1 And Gen 2 Vehicle Health Report Service Ending - Disabling Automatic Updates (18-7018)
- 2016 Sync 3 Apple CARPLAY & Android Auto Upgrade (G0000135)
- Touchscreen Navigation System - ARABIC Language - Blank Screen (16-0066)
Interior/Exterior Trim
- Interior Trim Concern Analysis (G0000125)
- Tape Stripe Concern Analysis (G0000031)
- Various Vehicles - Running Board Concern Analysis (G0000073)
- Dirt And/Or Dust Accumulating At The Bottom Of Door Opening(S) (17-0056)
- Exhaust Odor In Vehicle (17-0035)
Lubrication System
- Various Vehicles - Diagnosing Turbocharger Oil And Coolant Leaks (G0000185)
- 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube (SSM 47633)
- 2014-2018 Various Vehicles - 2.7L/3.0L ECOBOOST - Oil Pan Leaking (SSM 47446)
Mechanical
- 2.0 L ECOBOOST - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated Mil (22-2229)
- Oil Leaks Weeps And Seeps (20-7065)
- 2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear MAINSEAL Kit Tool Usage (SSM 47632)
- 2.0L/2.3L/2.7L ECOBOOST, 5.0L, 5.2L - Engine Oil Pressure (EOP) Sensor Oil Leak (17-2271)
- 2.7L/3.0L - Oil Consumption With DTC P0524 And/Or P06DD, Rough Idle, Misfire And/Or White Or Blue Exhaust Smoke - Built On 1-APR-2016 And Through 1-JAN-2017 (17-2235)
- 2.0L/2.5L/3.5L/3.7L - Illuminated Wrench Lamp With Intermittent Loss Of Power - DTCS P2111, P2112 And/Or P2119 - Built On Or Before 31-May-2016 (16-0139)
- 2.0L And 2.3L GTDI - Illuminated Mil - DTC P0011, P0016, P0015 And/Or P0017 - Under 3200 Km (2000 Miles) (16-0017)
Mirrors
- Various Vehicles - Rear-View Mirror Concern Analysis (23-7092)
- Various Vehicles - Rear-View Mirror Concern Analysis (G0000130)
Passive Restraints
- Climate Controlled Seats - Lack Of Cooling Performance From The Front Seat Backrest - Built On Or Before 2/12/2016 (16-0080)
Procedures
- Sync Programming (G0000176)
- Various Vehicles - Gas Engine Performance Modifications (G0000162)
- LVDS And USB Cable Tester (22-7076)
- 2016-2019 Various Vehicles - Sync 3 - Sync WIFI Update Message Displayed Every Key Cycle (SSM 47711)
- 2001-2019 Various Vehicles - 2.0L, 2.3L, And 2.5L 4-Cylinder Engine - Rear MAINSEAL Kit Tool Usage (SSM 47632)
Rear Suspension
- Adaptive Cruise, Pre-Collision And Collision Avoidance System Functionality Diagnostics (25-7042)
- Shock/Strut Concern Analysis (22-7033)
Seats
- Seat Pan Looseness, Lateral Movement, Or Clunk/Thump Noise On Turns (22-2104)
- Leather/Vinyl Seat Cover (18-7042)
- Left Rear Seat Backrest Does Not Fold Down When Using The Second Row Seat Control Switch - Built On Or Before 9-SEP-2016 (16-2085)
- Climate Controlled Seats - Lack Of Cooling Performance From The Front Seat Backrest - Built On Or Before 2/12/2016 (16-0080)
Starter
- Various Vehicles - Auto Start-Stop Operation, Knowledge And Technical Information (G0000153)
Steering Column
- Interior Trim Concern Analysis (G0000125)
- 2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX, 2019 Nautilus - Inoperative Heated Steering Wheel (SSM 47850)
Steering Control Systems
- 2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX, 2019 Nautilus - Inoperative Heated Steering Wheel (SSM 47850)
- 2013-2019 Various Vehicles - Lane Keeping System (LKS) - Vibration/Steering Pull Or Drift Concerns (SSM 47638)
- Adaptive Cruise Control & Collision Warning Radar Alignment Process (G0000136)
- SSM 46171 - 2016 Edge/MKX - Adaptive/Active Steering Fault Message With DTCS U3000, C2003, B137F, B1380, U210A, And U2000 In The Steering Effort Control Module (SECM) (SSM 46171)
- Adaptive/Active Steering Check Adaptive/Active Steering Message Illuminated With DTC C1B00 (16-2066)
Steering Linkage
- All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak (18-2255)
System
- 2.0 L ECOBOOST - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated Mil (22-2229)
- 2.0L ECOBOOST - Illuminated Malfunction Indicator Lamp (Mil) With Diagnostic Trouble Code (DTC) P0036 - Built On Or Before 12-Mar-2018 (18-2212)
- 2.0L ECOBOOST - Illuminated Malfunction Indicator Lamp (Mil) With Diagnostic Trouble Code (DTC) P0036 (18-2097)
- 2.0L/2.5L/3.5L/3.7L - Illuminated Wrench Lamp With Intermittent Loss Of Power - DTCS P2111, P2112 And/Or P2119 - Built On Or Before 31-May-2016 (16-0139)
- 2.0L And 2.3L GTDI - Illuminated Mil - DTC P0011, P0016, P0015 And/Or P0017 - Under 3200 Km (2000 Miles) (16-0017)
Transfer Case
- All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak (19-2017)
- All Wheel Drive (AWD) - Right Side Transfer Case Fluid Leak (18-2255)
Transmission Control Systems
- 2010-2019 Various Vehicles - Diagnostic Trouble Codes (DTCS) U2100 And/Or U2101- Programmable Module Installation (PMI) Procedure (SSM 47843)
- 6F35 - Harsh Transmission Engagement During Active Start/ Stop Event And DTC P0C27 (16-0111)
Wheels & Tire System
- Tire Pressure Monitoring Systems (TPMS) Identification (25-7012)
- Road Force® Balancing Guide For Tire Vibrations And Accessing The Tire Warranty Conditions Guide (G0000168)
- Various Vehicles - Wheel Concern Analysis (G0000036)
- Tire Pressure Monitoring Systems (TPMS) Identification (19-7001)
Window Motors & Regulators
- Various Vehicles - Glass Concern Analysis (G0000179)