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Symptom Chart

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

In most circumstances the PCM sets a DTC to help guide with diagnostics. Refer to the DTC Charts above before using the Symptom Chart. The Symptom column lists the vehicle condition. The Possible Sources column lists a detailed vehicle condition. The Action column lists the action to be performed to determine the cause of the condition. Each action lists the components that can cause the system and the individual components in that system. The components are listed in order of disassembly. Use the list of components and the required action to focus on disassembly inspections for the root cause of the concern.

Symptom Possible Sources Action
Brake shift interlock system does not release/lock correctly Refer to the Diagnostic Routine GO to Pinpoint Test A  or GO to Pinpoint Test B 
Brake Shift Interlock Actuator (BSIA) solenoid INSTALL a new selector lever assembly. REFER to: Selector Lever Assembly .
Selector lever cable CHECK the selector lever cable adjustment. REFER to: Selector Lever Cable Adjustment - 6-Speed Automatic Transmission - 6F35 . REFER to: Selector Lever Cable Adjustment - 6-Speed Automatic Transmission - 6F50/6F55 .
Paddle Shift Does Not Operate Correctly Selector lever not fully engaging in S position
Selector lever damaged
Paddle shift does not operate correctly, does not upshift or downshift
If the selector lever won't move into sport mode, REFER to: Selector Lever Cable Adjustment - 6-Speed Automatic Transmission - 6F35 . REFER to: Selector Lever Cable Adjustment - 6-Speed Automatic Transmission - 6F50/6F55 . REFER to: Selector Lever Assembly .
GO to Pinpoint Test C 
Selector lever linkage is out of correct gear relationship Selector lever linkage out of adjustment CHECK the selector lever cable adjustment. REFER to: Selector Lever Cable Adjustment - 6-Speed Automatic Transmission - 6F35 . REFER to: Selector Lever Cable Adjustment - 6-Speed Automatic Transmission - 6F50/6F55 .
Manual control lever not aligned correctly on the TR sensor (flat surfaces do not line up) REMOVE the manual control lever nut and CHECK the alignment of the manual control lever.
Loose selector lever cable bracket CHECK the selector lever cable bracket. TIGHTEN as necessary.
Improperly seated selector lever cable bracket CHECK the selector lever cable bracket. REPAIR as necessary. If damaged, INSTALL a new selector lever cable. REFER to: Selector Lever Cable - 6-Speed Automatic Transmission - 6F35 . REFER to: Selector Lever Cable - 6-Speed Automatic Transmission - 6F50/6F55 .
Improperly fitted end fitting CHECK the selector lever end fitting. ADJUST the selector lever cable. REFER to: Selector Lever Cable Adjustment - 6-Speed Automatic Transmission - 6F35 . REFER to: Selector Lever Cable Adjustment - 6-Speed Automatic Transmission - 6F50/6F55 . If damaged, install a new selector lever cable. REFER to: Selector Lever Cable - 6-Speed Automatic Transmission - 6F35 . REFER to: Selector Lever Cable - 6-Speed Automatic Transmission - 6F50/6F55 .
Vibration - a high frequency (20-80 Hz) that is felt through the seat or selector lever. Changes with engine speed Selector lever cable incorrectly routed, grounded out or loose CHECK the selector lever cable. REFER to: Selector Lever Cable - 6-Speed Automatic Transmission - 6F35 . REFER to: Selector Lever Cable - 6-Speed Automatic Transmission - 6F50/6F55 .
The ignition key cannot be returned to the OFF position or the ignition key can be turned to the OFF position when the selector lever is not in P Wiring, terminals or connectors
Ignition lock cylinder
Key removal inhibit solenoid (part of the ignition switch)
Park detect switch (part of the selector lever)
Selector lever cable
Mechanical damage to the selector lever, selector lever cable or selector lever knob
CHECK the ignition switch. REFER to: Steering Wheel and Column Electrical Components .
The PRNDL indicator does not illuminate P Wiring, terminals or connectors
PCM concern
IPC
Park detect switch (part of the selector lever assembly)
CHECK the instrument cluster. REFER to: Instrumentation, Message Center and Warning Chimes .