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Home >> Ford >> 2017 >> Explorer Platinum >> Repair and Diagnosis >> Brakes >> Traction Control >> Anti-Lock Brake System Component Testing >> Pinpoint Tests >> Pinpoint Tests BG: The Traction Control System Cannot Be Disabled Using The Traction Control Switch >> Possible Causes
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Possible Causes

NOTE: This test requires the use of at least 2 keys programmed to the vehicle, one admin key and one restricted key.
  1. BG1: VERIFY THAT THE KEY IN USE IS NOT RESTRICTED 
    • Place a passive key inside the vehicle and all other passive keys at least 1 meter (3 feet) away from the vehicle.
    • Ignition ON, engine OFF.
    • Monitor the message center.
    • Does the message center display MYKEY ACTIVE DRIVE SAFELY? 
      Yes No
      The current key is a restricted key and is operating correctly. REPEAT the test using a different key until the message center does not display MYKEY ACTIVE DRIVE SAFELY.
      Go to  BG2.      		 Go to  BG2.
  2. BG2: VERIFY THE MYKEY® TRACTION CONTROL SETTING 
    • Using the message center, verify the MyKey® traction control setting. Refer to the Owner's Literature for instructions on setting the MyKey® functions.
    • Is the MyKey® traction control setting configured to always on? 
      Yes No
      Go to  BG3. Go to  BG4.
  3. BG3: VERIFY TRACTION CONTROL FUNCTION CAN BE DISABLED USING THE ADMIN KEY 
    • Using the message center, verify traction control can be enabled and disabled using the admin key. Refer to the Owner's Literature for instructions on enabling and disabling traction control.
    • Can traction control be enabled and disabled using the admin key? 
      Yes No
      The system is operating correctly at this time. The concern may have been caused by the use of a restricted key. INFORM the customer the traction control can only be disabled using an admin key when the MyKey® traction control setting is configured to always on. Go to  BG4.
  4. BG4: CHECK FOR ABS MODULE DTCS 
  5. BG5: CHECK FOR GWM DTCS 
  6. BG6: CHECK FOR FCIM DTCS 
    • Carry out the FCIM self-test.
    • Are any DTCs present? 
      Yes No
      DIAGNOSE the FCIM DTC. REFER to appropriate Information and Entertainment System article. The system is operating correctly at this time. The concern may have been caused due to high network traffic or an intermittent fault condition.
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