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Symptom Chart

Symptom Chart: Front Seats 

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to: Diagnostic Methods .

Condition Possible Sources Actions
No communication with the DSM Refer to the Pinpoint Test REFER to: Communications Network .
No communication with the HVAC module Refer to the Pinpoint Test REFER to: Communications Network .
The power seat is inoperative or does not operate correctly - driver, without memory Refer to the Pinpoint Test GO to Pinpoint Test A 
The power seat is inoperative or does not operate correctly - passenger Refer to the Pinpoint Test GO to Pinpoint Test B 
The power lumbar is inoperative - driver, without memory Refer to the Pinpoint Test GO to Pinpoint Test C 
The power lumbar is inoperative - driver, with memory Refer to the Pinpoint Test GO to Pinpoint Test D 
The power lumbar is inoperative - passenger Refer to the Pinpoint Test GO to Pinpoint Test E 
The memory seat does not operate using the seat control switch Refer to the Pinpoint Test GO to Pinpoint Test F 
The memory seat does not operate using the memory SET switch Refer to the Pinpoint Test GO to Pinpoint Test G 
The memory seat moves in two-second intervals Refer to the Pinpoint Test GO to Pinpoint Test F 
The memory seat does not move to the correct memory position Refer to the Pinpoint Test GO to Pinpoint Test F 
Easy entry/easy exit is inoperative/does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test H 
The heated seats are inoperative - driver and passenger Refer to the Pinpoint Test GO to Pinpoint Test I 
The heated seat is inoperative/does not operate correctly - driver Refer to the Pinpoint Test GO to Pinpoint Test J 
The heated seat is inoperative/does not operate correctly - passenger Refer to the Pinpoint Test GO to Pinpoint Test K