Symptom Chart
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Service Information for information about these practices.
| Condition | Possible Sources | Action |
|---|---|---|
| The vehicle does not start with the diagnostic scan tool connected to the Data Link Connector(DLC) and/or multiple malfunction indicators are only on when the diagnostic scan tool is connected to the DLC | Wiring, terminals or connectors Diagnostic scan tool |
GO to Pinpoint Test AI . |
| The PCM does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors PCM |
REFER to Engine Controls - Pinpoint Tests (Except Diesel & Hybrid) , pinpoint test QA before proceeding to Pinpoint Test A. If pinpoint test QA has been completed, GO to Pinpoint Test A . |
| The ABS module does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors ABS module |
GO to Pinpoint Test B . |
| The Body Control Module(BCM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors BCM |
GO to Pinpoint Test C . |
| The Instrument Panel Cluster(IPC) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors IPC |
GO to Pinpoint Test D . |
| The Power Steering Control Module(PSCM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors PSCM |
GO to Pinpoint Test E . |
| The Restraints Control Module(RCM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors Case ground open RCM |
GO to Pinpoint Test F . |
| The Occupant Classification System Module(OCSM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors OCSM |
GO to Pinpoint Test G . |
| The Head Up Display(HUD) module does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors HUD module |
GO to Pinpoint Test H . |
| The Steering Column Control Module(SCCM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors SCCM module |
GO to Pinpoint Test I . |
| The Cruise-Control Module(C-CM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors C-CM |
GO to Pinpoint Test J . |
| The Parking Aid Module(PAM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors PAM |
GO to Pinpoint Test K . |
| The Remote Function Actuator(RFA) module does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors RFA module |
GO to Pinpoint Test L . |
| The Accessory Protocol Interface Module(APIM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors APIM |
GO to Pinpoint Test M . |
| The Audio Front Control Module(ACM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors ACM |
GO to Pinpoint Test N . |
| The Front Controls Interface Module(FCIM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors FCIM |
GO to Pinpoint Test O . |
|
NOTE:
Vehicles equipped with a navigation ACM utilize a non-networked FCDIM. The Front Control/Display Interface Module(FCDIM) does not respond to the diagnostic scan tool |
Fuse Wiring, terminals or connectors FCDIM |
GO to Pinpoint Test P . |
| The Global Positioning System Module(GPSM) does not respond to the diagnostic scan tool (without touchscreen, North America) | Fuse Wiring, terminals or connectors GPSM (without touchscreen, North America) |
GO to Pinpoint Test Q . |
| The Radio Transceiver Module (RTM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors Radio Transceiver Module (RTM) |
GO to Pinpoint Test R . |
| The Side Obstacle Detection Control Module - Left(SOD-L) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors SOD-L |
GO to Pinpoint Test S . |
| The Side Obstacle Detection Control Module - Right(SOD-R) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors SOD-R |
GO to Pinpoint Test T . |
| The Driver Seat Module(DSM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors DSM |
GO to Pinpoint Test U . |
| The Heating Ventilation Air Conditioning (HVAC) module does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors HVAC module |
GO to Pinpoint Test V . |
| The audio Digital Signal Processing(DSP) module does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors Audio DSP module |
GO to Pinpoint Test W . |
| The Driver Door Module(DDM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors DDM |
GO to Pinpoint Test X . |
| The Heated Steering Wheel Module(HSWM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors HSWM |
GO to Pinpoint Test Y . |
| The Dual Climate Controlled Seat Module(DCSM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors DCSM |
GO to Pinpoint Test Z . |
| The Generic Function Module(GFM) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors GFM |
GO to Pinpoint Test AA . |
| The Image Processing Module - A(IPM-A) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors IPM-A |
GO to Pinpoint Test AB . |
| The Driver Active Motion Seat Module (SCMG) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors Driver Active Motion Seat Module (SCMG) |
GO to Pinpoint Test AC . |
| The Passenger Active Motion Seat Module (SCMH) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors Passenger Active Motion Seat Module (SCMH) |
GO to Pinpoint Test AD . |
| The BECMB (Extended Power Module) does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors BECMB (Extended Power Module) |
GO to Pinpoint Test AE |
| No High Speed Controller Area Network(HS-CAN) communication, all modules are not responding | Wiring, terminals or connectors ABS module BECMB (Extended Power Module) APIM (if equipped) BCM C-CM (if equipped) GFM (police package) HUD module (if equipped) IPC (gateway module) IPM-A OCSM PAM (if equipped) PCM PSCM (if equipped) RCM SCCM module |
GO to Pinpoint Test AF . |
| No Medium Speed Controller Area Network(MS-CAN) communication, all modules are not responding | Wiring, terminals or connectors APIM (if equipped) BCM DCSM (if equipped) DDM (if equipped) DSM (if equipped) GPSM (without touchscreen) HSWM (if equipped) HVAC module RFA module (if equipped) Driver Active Motion Seat Module (SCMG) (if equipped) Passenger Active Motion Seat Module (SCMH) (if equipped) SOD-L (if equipped) SOD-R (if equipped) Radio Transceiver Module (RTM) |
GO to Pinpoint Test AG . |
| No Infotainment Controller Area Network(I-CAN) communication, all modules are not responding | Wiring, terminals or connectors APIM (if equipped) ACM Audio DSP module (if equipped) FCIM FCDIM IPC (gateway module) |
GO to Pinpoint Test AH |
| No power to the diagnostic scan tool | Fuse Wiring, terminals or connectors Data Link Connector(DLC) Diagnostic scan tool |
GO to Pinpoint Test AI . |