Symptom Chart

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Service Information for information about these practices.

Condition	Possible Sources	Action
The engine does not crank -- Without IA	Refer to the Diagnostic Routine	GO to Pinpoint Test A .
The engine does not crank -- With IA	Refer to the Diagnostic Routine	GO to Pinpoint Test B .
The engine cranks slowly	Battery Battery cables Wiring, terminals or connectors Starter motor	CARRY OUT the Starter Motor -- Feed Circuit and Starter Motor -- Ground Circuit Tests. REFER to Component Tests .
The engine cranks but does not start.	Fuses Fuel pump Fuel pump relay PCM	ENGINE CONTROLS - SYMPTOM CHARTS (EXCEPT DIESEL & HYBRID)
Unusual starter noise	Refer to the Diagnostic Routine	GO to Pinpoint Test C .
The starter spins but the engine does not crank	Starter motor	INSPECT the starter motor mounting and engagement. REFER to Starter Motor -- 2.0L GTDI , or Starter Motor -- 3.5L GTDI , or Starter Motor -- 3.5L Ti-VCT , or Starter Motor -- 3.7L Ti-VCT and Starter Motor Drive Gear and Flywheel Ring Gear Inspection . REPAIR as necessary.
Damaged flexplate		INSPECT the starter and flexplate for damaged, missing or worn teeth. REFER to Starter Motor Drive Gear and Flywheel Ring Gear Inspection . REPAIR as necessary.
The starter does not disengage from the Flexplate	Starter relay Wiring, terminal or connectors	REMOVE the starter relay, if the engine stops cranking INSTALL a new relay. If the engine continues to crank, REPAIR circuit CDC25 (BN/GN) for a short to voltage.
The remote start system operates with reduced range	Weather conditions Nearby radio towers or other RFI Structures around the vehicle Other vehicles parked next to your vehicle.	Diagnose the RKE Transmitter Has Poor Range performance. REFER to Handles, Locks, Latches and Entry Systems - With Intelligent Access (IA)
The remote start is inoperative	Refer to the Diagnostic Routine	GO to Pinpoint Test E .