Pinpoint Tests A: PCM Replacement
The tools required for this test are:
- Rotunda Integrated Diagnostic Software (IDS) software
- Vehicle Communication Module (VCM)
- A1: CONFIRM THE PCM WAS REFERENCED BY THE APPROPRIATE SERVICE INFORMATION
- You should only be in the PCM replacement routine if you were directed here from the appropriate article.
- Were you referred here from the appropriate article?
Yes No Go to A2. REFER to the appropriate article to correctly diagnose the PCM. - A2: DESCRIBE THE REASON FOR ENTERING THE PCM TEST
- Please explain how you were sent to this test and why.
* - Indicates Mandatory Field
How did you arrive at this test procedure?* Enter value
What was the symptom or reason for navigating to this test procedure?* [Enter value]
Select here to continue.
Go to A3.
- A3: INPUT REQUIRED INFORMATION
- Input the required information in the provided fields below.
* - Indicates Mandatory Field
Repair Order (RO) Date* [Enter value]
Repair Order (RO) Number* [Enter value]
Repair Order (RO) Line Number* [Enter value]
Dealership's P&A Code* [Enter value]
Go to A4.
The tools required for this test are:
- Rotunda Integrated Diagnostic Software (IDS) software
- Vehicle Communication Module (VCM)
- A4: TEST ENTRY REQUIREMENTS NOTE: Low vehicle battery state-of-charge can affect this test. Battery state-of-charge can be monitored on the scan tool. A red battery icon indicates low vehicle battery state-of-charge.
- Carry out the following steps:
- Connect a battery charger and set the charge to the appropriate level based on the battery SOC.
- Apply the parking brake.
- If equipped with an automatic transmission, place the vehicle in Park (P).
- If equipped with a manual transmission, place the vehicle in Neutral (N).
- Connect the VCM to the IDS desktop or laptop (do not start IDS).
Go to A5.
- Carry out the following steps:
- A5: CARRY OUT THE PCM ON-DEMAND SELF-TEST NOTE: After the PCM self-test is complete, select the Return to Diagnostic button in the top right corner to return to this step.
- Select the button below to carry out the PCM self-test.
- Carry out the PCM self-test.
- Are any DTCs present?
Yes No If workshop manual diagnostics for the PCM DTCs have not been carried out, REFER to Diagnosis and Testing in the appropriate article.
If workshop manual diagnostics for the PCM DTCs have already been carried out prior to entering this test, Go to A6.Go to A6. The tools required for this test are:
- Rotunda Integrated Diagnostic Software (IDS) software
- Vehicle Communication Module (VCM)
- A6: CHECK FOR APPLICABLE FORD SERVICE PUBLICATIONS, FSAS, TSBS AND SSMS
- Check for applicable Ford Service Publications, FSA's, TSB's and SSM's that apply to the vehicle, APIM and to the reported customer concern.
- Are there any applicable Ford Service Publications, FSA's, TSB's and SSM's that apply to the reported customer concern?
Yes No Follow the applicable Ford Service Publication, FSA, TSB or SSM directions and program the PCM as directed. Go to A7. - A7: DESCRIBE THE FAILURE
- Which manual processes are failing during your diagnosis?
* - Indicates Mandatory Field
Please provide the symptom that led to the PCM replacement:* [Enter value]
Select here to continue.
Go to A8.
- A8: PCM REPLACEMENT NOTE: Select Log View (at the top of the page) to print a copy of the test results.
- Test results: The results of the test show that the PCM failed.
- For a Ford paid repair, obtain the PCM Replacement Repair Validation Code by selecting the "Click for Details" button below. This validation code is required to claim the PCM (part), the PCM R&I labor and the PCM test labor operations and must be included on the claim form.
INSTALL a new PCM.
INSTALL a new PCM.
Order a replacement PCM and include the validation code on the form.
If this is a Ford paid repair ensure that the PCM hardware test validation code is included on the claim form.
When complete, select the "X" in the top right corner to close this procedure and return to PTS.