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Global Customer Symptom Code (GCSC) Chart

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Global Customer Symptom Code Chart 

Customer Symptom Action
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test A 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test B 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test C 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test D 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test E 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test F 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test G 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test H 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test I 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test J 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test K 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test L 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test M 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test N 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test O 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test P 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test Q 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test R 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test S 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test T 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test U 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test V 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test W 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test X 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test Y 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test Z 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test AA 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test AB 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test AC 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test AD 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test AE 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test AF 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test AG 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test AH 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test AI 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test AJ 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test AK 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test AL 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test BL 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test BM 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test BN 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test BQ 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test BR 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test BS 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test BT 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test BU 
Start/Run/Move > Starting > Ready to Drive (hyb/EV) > Inoperative GO to Pinpoint Test DA