Pinpoint Tests A: PCM Replacement

The tools required for this test are:

• Rotunda Integrated Diagnostic Software (IDS) software
• Vehicle Communication Module (VCM)

1. A1: CONFIRM THE PCM WAS REFERENCED BY THE SERVICE INFORMATION 
   • You should only be in the PCM replacement routine if you were directed here from the service information.
   • Were you referred here from the service information? 

   Yes	No
   Go to  A2.	REFER to the appropriate service information article to correctly diagnose the PCM.

2. A2: DESCRIBE THE REASON FOR ENTERING THE PCM TEST 
   • Please explain how you were sent to this test and why.

   * - Indicates Mandatory Field

   How did you arrive at this test procedure?* Enter value

   What was the symptom or reason for navigating to this test procedure?* Enter value

   Go to  A3.

3. A3: INPUT REQUIRED INFORMATION 
   • Input the required information in the provided fields below.

   * - Indicates Mandatory Field

   Repair Order (RO) Date* Enter value

   Repair Order (RO) Number* Enter value

   Repair Order (RO) Line Number* Enter value

   Dealership's P & A Code* Enter value

   Go to  A4.

4. A4: TEST ENTRY REQUIREMENTS 
   NOTE: Low vehicle battery state-of-charge can affect this test. Battery state-of-charge can be monitored on the scan tool. A red battery icon indicates low vehicle battery state-of-charge.
   • Carry out the following steps:
     • Connect a battery charger and set the charge to the appropriate level based on the battery SOC.
     • Apply the parking brake.
     • If equipped with an automatic transmission, place the vehicle in Park (P).
     • If equipped with a manual transmission, place the vehicle in Neutral (N).
     • Connect the VCM to the IDS desktop or laptop (do not start IDS).

   Go to  A5.

5. A5: CARRY OUT THE PCM ON-DEMAND SELF-TEST 
   NOTE: After the PCM self-test is complete, return to this step.
   • Carry out the PCM self-test.
   • Are any DTCs present? 

   Yes	No
   If service information diagnostics for the PCM DTCs have not been carried out, REFER to Diagnosis and Testing in the appropriate service information. If service information diagnostics for the PCM DTCs have already been carried out prior to entering this test, Go to  A6.	Go to  A6.

6. A6: CHECK FOR APPLICABLE FORD SERVICE PUBLICATIONS, FSAS, TSBS AND SSMS 
   • Check for applicable Ford Service Publications, FSA's, TSB's and SSM's that apply to the vehicle, APIM and to the reported customer concern.
   • Are there any applicable Ford Service Publications, FSA's, TSB's and SSM's that apply to the reported customer concern? 

   Yes	No
   Follow the applicable Ford Service Publication, FSA, TSB or SSM directions and program the PCM as directed.	Go to  A7.

7. A7: DESCRIBE THE FAILURE 
   • Which manual processes are failing during your diagnosis?

   * - Indicates Mandatory Field

   Please provide the symptom that led to the PCM replacement:* Enter value

   Go to  A8.

8. A8: PCM REPLACEMENT 
   • Test results: The results of the test show that the PCM failed.
   • For a Ford paid repair, obtain the PCM Replacement Repair Validation Code by. This validation code is required to claim the PCM (part), the PCM R & I labor and the PCM test labor operations and must be included on the claim form.

   INSTALL a new PCM.

   Order a replacement PCM and include the validation code on the form.

   If this is a Ford paid repair ensure that the PCM hardware test validation code is included on the claim form.