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How To Proceed With Troubleshooting: Notes

WARNING: This page is about a different car, the 2004 Toyota Sienna. However, it is still accessible from the selected car via links, so may be relevant.
NOTE: Carry out troubleshooting in accordance with the procedures on the following page. Here, only the basic procedures are shown. Details are provided in the Diagnostics Section, showing the most effective methods for each circuit. Confirm the troubleshooting procedures first for the relevant circuit before beginning troubleshooting of that circuit.
  1. Vehicle brought to workshop 
    1. Go to next step.
  2. Customer problem analysis 
    1. Ask the customer about the conditions and environment when the problem occurred.
      1. Go to next step.
  3. Symptom confirmation and DTC (and freeze frame data) check 
    1. Check the battery positive voltage.

      Voltage: 11 to 14 V (Engine stopped) 

    2. Visually check the wire harness, connectors and fuses for open and short, etc.
    3. Warm up the engine to the normal operating temperature.
    4. Confirm the problem symptoms and conditions, and check for DTCs according to the related chart.
    1. OK: Go to step 5 
    2. NG: Go to next step. 
  4. DTC chart 
    1. Check the results obtained in step 3, then confirm the inspection procedures for the system or the part which should be checked using the DTC chart.
    1. Go to step 6 
  5. Problem symptoms chart 
    1. Check the results obtained in step 3, then confirm the inspection procedures for the system or the part which should be checked using the problem symptoms table.
    1. Go to next step.
  6. Circuit inspection or parts inspection 
    1. Confirm the circuit for the system or the part which should be checked using the problem symptoms table or the results obtained in step 4.
    1. Go to next step.
  7. Repair 
    1. Repair the affected system or part in accordance with the instructions in step 6.
    1. Go to next step.
  8. Confirmation test 
    1. After completing repairs, confirm that the problem has been solved (If the problem does not recur, perform a confirmation test under the same conditions and in the same environment as when it occurred for the first time).
    1. END 
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