How To Proceed With Troubleshooting

HINT:

• Use these procedures to troubleshoot the audio system.
• *: Use the Techstream.

1. VEHICLE BROUGHT TO WORK SHOP 
2. CUSTOMER PROBLEM ANALYSIS CHECK AND SYMPTOM CHECK 
3. INSPECT BATTERY VOLTAGE 

   Standard voltage: 

   11 to 14 V 

   If the voltage is below 11 V, recharge or replace the battery before proceeding.

4. INSPECT COMMUNICATION FUNCTION OF LARGE-SCALE MULTIPLEX COMMUNICATION SYSTEM (BEAN)* 
   1. Use the Techstream to check if the Multiplex Communication System (MPX) is functioning normally.

      Result: 

      RESULT CHART
      
      

      Result	Proceed to
      MPX DTC is not output	A
      MPX DTC is output	B

   B:  GO to MULTIPLEX COMMUNICATION SYSTEM

   A: Go to next step 

5. CHECK FOR DTC 
   1. Check for DTCs and note any codes that are output.
   2. Delete the DTC.
   3. Recheck for DTCs. Based on the DTC output in (a), try to force output of the audio system DTC by simulating the operation indicated by the DTC.

      Result: 

      RESULT CHART
      
      

      Result	Proceed to
      DTC does not reoccur	A
      DTC reoccurs	B

   B: Go to step  8

   A: Go to next step 

6. PROBLEM SYMPTOMS TABLE 

   Result: 

   RESULT CHART
   
   

   Result	Proceed to
   Fault is not listed in problem symptoms table	A
   Fault listed in problem symptoms table	B

   B: Go to step  8

   A: Go to next step 

7. OVERALL ANALYSIS AND TROUBLESHOOTING 
   1. See DATA LIST / ACTIVE TEST 
   2. See TERMINALS OF ECU 
8. ADJUST, REPAIR OR REPLACE 

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