How To Proceed With Troubleshooting

HINT: 

• Use the following procedure to troubleshoot the smart access system with push-button start.
• *: Use the Techstream.

1. VEHICLE BROUGHT TO WORKSHOP 

   NEXT: Go to next step 

2. CUSTOMER PROBLEM ANALYSIS 

   HINT: 

   • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
   • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
   • The following 5 items are important points in the problem analysis:

   What	Vehicle model, system name
   When	Date, time, occurrence frequency
   Where	Road conditions
   Under what conditions?	Running conditions, driving conditions, weather conditions
   How did it happen?	Problem symptoms

   NEXT: Go to next step 

3. INSPECT BATTERY VOLTAGE 
   1. Measure the battery voltage with the power switch off.

      Standard Voltage

      11 to 14 V

      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

      NEXT: Go to next step 

4. INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* 
   1. Use the Techstream to check if the CAN communication system is functioning normally.

      Result

      Result	Proceed to
      ECU connected, communication line is normal.	A
      ECU connected, communication line is malfunctioning.	B

      B → GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 

      A: Go to next step 

5. INSPECT COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM (LIN)* 
   1. Use the Techstream to check if the LIN communication system (LIN) is functioning normally. Refer to DTC CHECK / CLEAR .

      Result

      Result	Proceed to
      LIN DTC is not output.	A
      LIN DTC is output.	B

      B → GO TO LIN COMMUNICATION SYSTEM. Refer to  DIAGNOSTIC TROUBLE CODE CHART 

      A: Go to next step 

6. CHECK FOR DTC* 
   1. Check for DTCs and note any codes that are output.
   2. Clear the DTCs.
   3. Recheck for DTCs. Based on the DTCs output, try to cause the same engine immobilizer system DTC, wireless door lock control system DTC or smart access system with push-button start (for start function) DTC to be output by simulating the symptoms indicated by the DTCs.

      Result

      Result	Proceed to
      DTC is not output.	A
      Engine immobilizer system DTC is output.	B
      Wireless door lock control system DTC is output.	C
      Smart access system with push-button start (for start function) DTC is output.	D

      B → GO TO ENGINE IMMOBILIZER SYSTEM. Refer to  DIAGNOSTIC TROUBLE CODE CHART 

      C → GO TO WIRELESS DOOR LOCK CONTROL SYSTEM. Refer to  DIAGNOSTIC TROUBLE CODE CHART 

      D → GO TO SMART ACCESS SYSTEM WITH PUSH-BUTTON START (for Start Function). Refer to  DIAGNOSTIC TROUBLE CODE CHART 

      A: Go to next step 

7. CHECK ELECTRICAL KEY TRANSMITTER 
   1. Confirm that the entry function operates normally for all registered keys. Refer to OPERATION CHECK .

      HINT: 

      For vehicles with a key (for card type), confirm operation of both the key (for card type) and keys (for standard).

      NEXT: Go to next step 

8. PROBLEM SYMPTOMS TABLE 
   1. Refer to Problem Symptoms Table. Refer to PROBLEM SYMPTOMS TABLE .

      Result

      Result	Proceed to
      Fault is not listed in Problem Symptoms Table.	A
      Fault is listed in Problem Symptoms Table.	B

      B → Go to step 10 

      A: Go to next step 

9. OVERALL ANALYSIS AND TROUBLESHOOTING* 
   1. Operation Check. Refer to OPERATION CHECK 
   2. Data List / Active Test. Refer to DATA LIST / ACTIVE TEST 
   3. Terminals of ECU. Refer to TERMINALS OF ECU 

      NEXT: Go to next step 

10. REPAIR OR REPLACEMENT 

    NEXT: Go to next step 

11. CONFIRMATION TEST 

    NEXT → END