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HDD Navigation Map Update Process (L-SB-0086-16)

Publication date: 2016-09-30
Reference number: L-SB-0086-16

HDD NAVIGATION MAP UPDATE PROCESS

HDD NAVIGATION MAP UPDATE PROCESS

TECHNICAL SERVICE BULLETIN

Reference Number(s): L-SB-0086-16, Date of Issue:  September 30, 2016
LEXUS: 2011 - 2012 CT200H; 2010 - 2012 ES350, HS250H, IS F, IS250, IS250C, IS350, IS350C, RX350, RX450H; 2010 - 2011 GS350, GS450H, GS460; 2010 - 2013 GX460; 2012 LFA; 2007 - 2012 LS460; 2008 - 2012 LS600H, LX570; 2010 SC430
SERVICE CATEGORY: Audio/Visual/Telematics
SECTION: Navigation/Multi Info Display
COPYRIGHT: © 2018 Lexus, a division of Toyota Motor Sales, USA License Agreement TMS1002
Superceded Bulletin(s): L-SB-0083-13, Date of Issue:  September 30, 2016

APPLICABILITY

APPLICABILITY

YEAR(S) MODEL(S) ADDITIONAL INFORMATION
2011 - 2012 CT200H  
2010 - 2012 ES350, HS250H, IS F, IS250, IS250C, IS350, IS350C, RX350, RX450H  
2010 - 2011 GS350, GS450H, GS460  
2010 - 2013 GX460  
2012 LFA  
2007 - 2012 LS460  
2008 - 2012 LS600H, LX570  
2010 SC430  
NOTE: SUPERSESSION NOTICE
The information contained in this bulletin supersedes SB No. L-SB-0083-13.
  • The Parts Information and Required Tools & Equipment sections have been updated.

Service Bulletin No. L-SB-0083-13 is Obsolete and ANY printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding.

INTRODUCTION

Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, ALL map data is uploaded directly to the HDD system.

Map data will be released annually through the direct shipment of 2 map data DVDs to each dealership service manager. The annual map data release MUST then be installed onto the Navigation Update Tool. Individual map updates are then loaded into vehicles with special map security keys. These keys are available through the normal parts ordering system. Keys are loaded onto the Navigation Update Tool through a PC or Techstream unit using software found on the Technical Information System (TIS).

Follow the procedures listed in this bulletin to:

NOTE:
  • In order to perform the procedures outlined in this bulletin, you MUST have completed the setup procedure.
  • Before performing this procedure, disconnect ALL other USB peripheral and external storage devices (i.e., USB thumb drives, hard drives, cameras, mice, etc.).
  • For additional details, refer to the applicable NAVIGATION UPDATE TOOL OPERATING  Manual on the Technical Information System (TIS): Diagnostics - Tools & Equipment - Navigation - Reference Documents: 
    • Windows 7/8 Navigation Update Tool Operating Manual 
    • Windows XP Navigation Update Tool Operating Manual 

WARRANTY INFORMATION

WARRANTY INFORMATION

OP CODE DESCRIPTION TIME OFP T1 T2
N/A Not Applicable to Warranty - - - -

PARTS INFORMATION

PARTS INFORMATION

PART NUMBER PART NAME QTY
PREVIOUS NEW
PT219-HDDG5-08
PT219-HDDG5-09
PT219-HDDG5-10
PT219-HDDG5-11
PT219-HDDG5-12
PT219-HDDG5-13
PT219-HDDG5-14
PT219-HDDG5-15		 PT219-HDDG5-16 Generation 5 HDD Map Key 1
PT219-HDDG6-09
PT219-HDDG6-10
PT219-HDDG6-11
PT219-HDDG6-12
PT219-HDDG6-13
PT219-HDDG6-14
PT219-HDDG6-15		 PT219-HDDG6-16 Generation 6 HDD Map Key 1

REQUIRED TOOLS & EQUIPMENT

REQUIRED TOOLS & EQUIPMENT

REQUIRED EQUIPMENT PART NUMBER QTY
PC with Windows® XP, Windows® 7, or Windows® 8 Operating System - 1
Generation 5 HDD Disc 00241-G5V16-SSTDK 1
Generation 6 HDD Disc 00241-G6V16-SSTDK 1
NOTE: For additional Map Discs, order from the Materials Distribution Center (MDC) through Dealer Daily - Parts - Dealer Support Material Orders. 
SPECIAL SERVICE TOOLS (SST) DESCRIPTION

SPECIAL SERVICE TOOLS (SST) PART NUMBER QTY
Navigation Update Tool Kit(1) 95079-00003-KIT  1
GR8 Battery Diagnostic Station(1) 00002-MCGR8  1
(1) Essential SST.
NOTE: Additional SSTs may be ordered by calling 1-800-933-8335.

VERSION VERIFICATION

Checking for Map Data Version on Navigation Update Tool

WARNING: DO NOT attempt to install Navigation Map Data prior to performing the "Navigation System Firmware Improvement"  bulletin.
  1. Open the Navigation Programs Installer  .
    NOTE:
    • When properly installed, the Navigation Programs Installer icon will be found on the Techstream desktop.
    • If the application is NOT properly installed, refer to Service Bulletin No. L-SB-0072-14  , "HDD Navigation Program Setup.  "
    G10991349Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  2. Click Version Check on the "Navigation Update Tool Main Menu".
    G10991350Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  3. Connect the Navigation Update Tool.
    1. Make sure the USB cable is secured in both the PC and the Navigation Update Tool USB ports.
    2. Confirm that the Navigation Update Tool is powered correctly.
    3. Turn power ON.
    4. Click Continue.
      G10991351Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  4. Compare the map version with the map version shown on TIS.
    NOTE:
    • If the map version on the Navigation Update Tool is the same as shown on the DVD, then go to the "SECURITY KEY LOAD " section in this bulletin.
    • If the map version on the Navigation Update Tool is NOT the same as shown on the DVD, then go to the "TOOL LOAD " section in this bulletin.
    G10991352Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

Checking for Map Data Version on Vechicle HDD Navigation System (Generation 5)

  1. Cycle the ignition ON (Engine/Hybrid/EV system OFF).
    NOTE:
    • Vehicles WITHOUT Smart Key system: Turn the ignition key to the "ON" position.
    • Vehicles WITH Smart Key system: Press the "ENGINE START/STOP" switch 2 times with the brake pedal released.
  2. From the multi-information display, select I Agree  .
    G10991353Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  3. Press the MENU button  .
    G10991354Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  4. From the multi-information display, select HDD Data  .
    G10991355Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  5. Compare the map data version on the navigation system to that on the Navigation Update Tool.
    NOTE:
    • If the map version on the navigation system is the same as shown on the Navigation Update Tool, then the vehicle does NOT need the update.
    • If the map version on the navigation system is NOT the same as shown on the Navigation Update Tool, then go to the "TOOL LOAD " section in this bulletin.
    G10991356Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

Checking for Map Data Version on Vechicle HDD Navigation System (Generation 6)

  1. Cycle the ignition ON (Engine/Hybrid/EV system OFF).
    NOTE:
    • Vehicles WITHOUT Smart Key system: Turn the ignition key to the "ON" position.
    • Vehicles WITH Smart Key system: Press the "ENGINE START/STOP" switch 2 times with the brake pedal released.
  2. Press the INFO/PHONE button  .
    G10991357Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  3. From the multi-information display, select Map Data  .
    G10991358Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  4. Compare the map data version on the navigation system to that on the Navigation Update Tool.
    NOTE:
    • If the map version on the navigation system is the same as shown on the Navigation Update Tool, then the vehicle does NOT need the update.
    • If the map version on the navigation system is NOT the same as shown on the Navigation Update Tool, then go to the "TOOL LOAD " section in this bulletin.
    G10991359Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

TOOL LOAD

NOTE: There are 3 separate processes used to update the map data on the vehicle:
  • Loading the map data onto the Navigation Update Tool
  • Loading the map data security key onto the Navigation Update Tool
  • Loading the map data into the vehicle HDD Navigation System
    1. Generation 5
    2. Generation 6

If the map version on the Navigation Update Tool is the same as shown on TIS, then go to the "SECURITY KEY LOAD " section in this bulletin.
If the map version on the Navigation Update Tool is NOT the same as shown on TIS, then follow the instructions below.

Loading Map Data onto Navigation Update Tool

NOTE: Before performing this procedure, disconnect ALL other USB peripheral and external storage devices (i.e., USB thumb drives, hard drives, cameras, mice, etc.).
  1. Open the Navigation Programs Installer  .
    NOTE:
    • When properly installed, the Navigation Programs Installer icon will be found on the Techstream desktop.
    G10991360Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  2. Click Load Map Data  on the "Navigation Update Tool Main Menu".
    G10991361Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  3. Connect the Navigation Update Tool.
    1. Make sure the USB cable is secured in both the PC and the Navigation Update Tool USB ports.
    2. Confirm that the Navigation Update Tool is powered correctly.
    3. Turn power ON.
    4. Click Continue.
      G10991362Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  4. Insert the map disk 1 into the CD/DVD-ROM drive and click Continue  .
    G10991363Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  5. Allow the map data to copy onto the PC hard drive (requires about 30 minutes).

    If necessary: 

    • Insert the additional map disk as instructed into the CD/DVD-ROM drive.
    • Allow the additional map data to copy onto the PC hard drive (requires about 30 minutes).
      G10991364Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  6. Verify the correct version of map data, then click Continue  to load map data onto the Navigation Update Tool.
    G10991365Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  7. Map data will then copy to the Navigation Update Tool (requires about 15 minutes).
    G10991366Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  8. Verify the map data is loaded onto the Navigation Update Tool and can now be used to update the vehicle.
    G10991367Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

SECURITY KEY LOAD

NOTE:
  • In order to load the map data onto the vehicle's navigation system, you MUST load a security key EACH time.
  • The Navigation Update Tool will hold up to 10 security keys. One key is required per vehicle update.
  • Storing keys on the Navigation Update Tool is NOT recommended.
  • Map data MUST be loaded onto the Navigation Update Tool before a Key File can be loaded.
  • Before performing this procedure, disconnect ALL other USB peripheral and external storage devices (i.e., USB thumb drives, hard drives, cameras, mice, etc.).
  1. Open the Navigation Programs Installer  .
    G10991368Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  2. Click Load Key File  on the "Navigation Update Tool Main Menu".
    G10991369Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  3. Connect the Navigation Update Tool.
    1. Make sure the USB cable is secured in both the PC and the Navigation Update Tool USB ports.
    2. Confirm that the Navigation Update Tool is powered correctly.
    3. Turn power ON.
    4. Click Continue.
      G10991370Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  4. Connect USB Key File and click Continue.
    G10991371Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  5. Click Load to continue.
    G10991372Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  6. Allow the Key File to copy onto the Navigation Update Tool (requires about 5 seconds).
    G10991373Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  7. Verify the Key File is loaded onto the Navigation Update Tool and can now be used to update the vehicle.
    NOTE:
    • The Navigation Update Tool will hold up to 10 security keys. One key is required per vehicle update.
    • Storing keys on the Navigation Update Tool is NOT recommended.
    G10991374Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

VEHICLE LOADING

NOTE:
  • The map data security key MUST be loaded onto the Navigation Update Tool before map data can be loaded to the vehicle.
  • Prior to connecting to the vehicle you MUST disconnect the Navigation Update Tool from the PC.
  • Connect the GR8 Battery Diagnostic Station to the vehicle prior to beginning the process to ensure constant battery voltage.

Loading Map Data onto Vehicle HDD Navigation System (Generation 5)

NOTE: Prior to connecting to the vehicle you MUST disconnect the Navigation Update Tool from the PC.
  1. Connect the Navigation Update Tool to the vehicle.
    1. Make sure the IEEE 1394 cable is secured in both the Navigation Update Tool and the vehicle connector.
    2. Confirm the Navigation Update Tool is powered correctly.
      G10991375Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  2. Cycle the ignition ON (Engine/Hybrid/EV system OFF).
    NOTE:
    • Vehicles WITHOUT Smart Key system: Turn the ignition key to the "ON" position.
    • Vehicles WITH Smart Key system: Press the "ENGINE START/STOP" switch 2 times with the brake pedal released.
  3. From the multi-information display, select I Agree  .
    G10991376Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  4. Press the MENU  button.
    G10991377Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  5. From the multi-information display, select HDD Data  .
    G10991378Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  6. Select Map Data Update  .
    G10991379Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  7. Select I Agree  .
    G10991380Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  8. Allow map data to copy (requires about 25 minutes).
    G10991381Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  9. Select OK.
    G10991382Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  10. Disconnect the Navigation Update Tool from the vehicle.

Loading Map Data onto Vehicle HDD Navigation System (Generation 6)

NOTE: Prior to connecting to the vehicle you MUST disconnect the Navigation Update Tool from the PC.
  1. Connect the Navigation Update Tool to the vehicle.
    1. Make sure the IEEE 1394 cable is secured in both the Navigation Update Tool and the vehicle connector.
    2. Confirm the Navigation Update Tool is powered correctly.
      G10991383Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  2. Cycle the ignition ON (Engine/Hybrid/EV system OFF).
    NOTE:
    • Vehicles WITHOUT Smart Key system: Turn the ignition key to the "ON" position.
    • Vehicles WITH Smart Key system: Press the "ENGINE START/STOP" switch 2 times with the brake pedal released.
  3. Press the INFO/PHONE  button.
    G10991384Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  4. From the multi-information display, select Map Data  .
    G10991385Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  5. Select Map Data Update  .
    G10991386Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  6. Select I Agree  .
    G10991387Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  7. Allow map data to copy (requires about 25 minutes).
    G10991388Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  8. Select OK  .
    G10991389Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  9. Disconnect the Navigation Update Tool from the vehicle.
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