Navigation System Reset Procedure (L-SB-0032-16)
Publication date: 2016-07-05Reference number: L-SB-0032-16
NAVIGATION SYSTEM RESET PROCEDURE
TECHNICAL SERVICE BULLETIN
| LEXUS: | 2014 - 2016 CT200H; 2015 - 2016 ES300H, ES350; 2016 GS200T; 2015 - 2016 GS350, GS450H; 2014 - 2016 GX460; 2016 IS200T, IS300; 2014 - 2015 IS250; 2014 - 2016 IS350; 2015 - 2016 LS460, LS600H; 2016 LX570; 2015 - 2016 NX200T, NX300H; 2015 - 2016 RC F, RC350; 2016 RC200T, RC300; 2016 RX350, RX450H |
| SERVICE CATEGORY: | Audio/Visual/Telematics |
| SECTION: | Navigation/Multi Info Display |
| COPYRIGHT: | © 2018 Lexus, a division of Toyota Motor Sales, USA License Agreement TMS1002 |
APPLICABILITY
| YEAR(S) | MODEL(S) | ADDITIONAL INFORMATION |
|---|---|---|
| 2014 - 2016 | CT200H | |
| 2015 - 2016 | ES300H, ES350 | |
| 2016 | GS200T | |
| 2015 - 2016 | GS350, GS450H | |
| 2014 - 2016 | GX460 | |
| 2016 | IS200T, IS300 | |
| 2014 - 2015 | IS250 | |
| 2014 - 2016 | IS350 | |
| 2015 - 2016 | LS460, LS600H | |
| 2016 | LX570 | |
| 2015 - 2016 | NX200T, NX300H | |
| 2015 - 2016 | RC F, RC350 | |
| 2016 | RC200T, RC300 | |
| 2016 | RX350, RX450H |
INTRODUCTION
Some 2014 - 2016 Lexus vehicles may exhibit a navigation system rebooting condition. (This condition may be due to an errant data broadcast by Toyota's traffic and weather data service provider.) Follow the process in this bulletin to reset the navigation system.
WARRANTY INFORMATION
| OP CODE | DESCRIPTION | TIME | OFP | T1 | T2 |
|---|---|---|---|---|---|
| EL1619 | Navigation System Reset | 0.5 | 86804-60F70 | 87 | 74 |
APPLICABLE WARRANTY
- This repair is covered under the Lexus Basic Warranty. This warranty is in effect for 48 months or 50,000 miles, whichever occurs first, from the vehicle's in-service date.
- Warranty application is limited to occurrence of the specified condition described in this bulletin.
REQUIRED TOOLS & EQUIPMENT
| REQUIRED EQUIPMENT | SUPPLIER | PART NUMBER | QTY | ||
|---|---|---|---|---|---|
| Techstream 2.0(1) | ADE | TS2UNIT | 1 | ||
| Techstream Lite | TSLITEPDLR01 | ||||
| Techstream Lite (Green Cable) | TSLP2DLR01 | ||||
|
|||||
- Only ONE of the Techstream units listed above is required.
- Software version 11.10.034 or later is required.
- Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at 1-800-368-6787.
NAVIGATION SYSTEM RESET PROCEDURE
- Confirm navigation system is rebooting when ignition is turned on.
- Disconnect the negative terminal of the vehicle's 12 volt battery.
- Wait 30 seconds.
- Reconnect the negative terminal of the vehicle's 12 volt battery.
- Confirm multimedia system operation after multimedia system reloads. Multimedia system can take up to 5 minutes to reload after a battery disconnect.
- If navigation system begins functioning normally proceed to step 7.
- If navigation system continues to reboot this TSB does not apply, diagnose per the Repair Manual.
DRAFT - CONFIDENTIAL
- 6. Perform system initialization on vehicle systems as needed.
Refer to the Technical Information System (TIS), applicable model and model year Repair Manual:
- 2014
/ 2015
/ 2016
CT 200h:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2015
/ 2016
ES 300h:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2015
/ 2016
ES 350:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2015
/ 2016
GS 350:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2015
/ 2016
GS 450h:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2014
/ 2015
/ 2016 GX 460:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2014
/ 2015
/ 2016 IS 200t/IS 250/IS 300/IS 350:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2015
/ 2016
LS 460:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2015
/ 2016
LS 600h:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2016
LX 570:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2015
/ 2016
NX 200t:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2015
/ 2016
NX 300h:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2015
/ 2016
RC F:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2015
/ 2016
RC 200t/RC 300/RC 350:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2015
/ 2016
RX 350:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2015
/ 2016
RX 450h:
General - Introduction - "Introduction: Repair Instruction: Initialization"
- 2014
/ 2015
/ 2016
CT 200h:
- 7. Confirm all systems are functioning properly.