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How To Proceed With Troubleshooting [08/2014 - ]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  3

  3. CONNECT TECHSTREAM TO DLC3* 

    HINT: 

    If the display indicates a communication fault in the Techstream, inspect the DLC3.

    When any CAN communication system DTCs are output, perform troubleshooting on the CAN communication system first.

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  4

  4. CHECK DTC AND FREEZE FRAME DATA* 
    1. Check for DTCs (Refer to DTC CHECK / CLEAR [08/2014 - ] ) and freeze frame data (Refer to FREEZE FRAME DATA [08/2014 - ] ).

      HINT: 

      Record or print DTCs and freeze frame data, if necessary.

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  5

  5. CLEAR DTC AND FREEZE FRAME DATA* 
    1. Clear the DTCs (See article. Refer to DTC CHECK / CLEAR [08/2014 - ] ) and freeze frame data (See article. Refer to FREEZE FRAME DATA [08/2014 - ] ).

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  6

  6. CONDUCT VISUAL INSPECTION 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  7

  7. SELECT CHECK MODE DIAGNOSIS* 
    1. Switch the ECM from normal mode to check mode.

      HINT: 

      Refer to Check Mode Procedure.

      Refer to CHECK MODE PROCEDURE [08/2014 - ] 

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  8

  8. CONFIRM PROBLEM SYMPTOMS 
    1. Confirm problem symptoms.

      HINT: 

      • Refer to Problem Symptoms Table (See article. Refer to PROBLEM SYMPTOMS TABLE [08/2014 - ] ).
      • If the engine does not start, first perform the "Check DTC" procedure and "Conduct Basic Inspection" procedure below.

      Result

      Result Proceed to
      Malfunction does not occur A
      Malfunction occurs B

    Result:  2

    See step  10

    Result:  1

    See step  9

  9. SIMULATE SYMPTOMS 

    HINT: 

    Refer to Symptom Simulation (See article. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2014 - ] ).

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  10

  10. CHECK DTC* 
    1. Check for DTCs.

      HINT: 

      Refer to DTC Check / Clear.

      Refer to DTC CHECK / CLEAR [08/2014 - ] 

      Result

      Result Proceed to
      DTC is output A
      DTC is not output B

    Result:  2

    See step  12

    Result:  1

    See step  11

  11. REFER TO DTC CHART 

    HINT: 

    Refer to Diagnostic Trouble Code Chart (See article. Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2014 - 08/2015] Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2015 - 06/2016] Refer to DIAGNOSTIC TROUBLE CODE CHART [06/2016 - ] ).

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  12

  12. CONDUCT BASIC INSPECTION 
    1. Conduct basic inspection.

      HINT: 

      Refer to Basic Inspection (See article. Refer to BASIC INSPECTION [08/2014 - ] ).

      Result

      Result Proceed to
      Malfunctioning parts not confirmed A
      Malfunctioning parts confirmed B

    Result:  2

    See step  17

    Result:  1

    See step  13

  13. REFER TO PROBLEM SYMPTOMS TABLE 

    HINT: 

    Refer to Problem Symptoms Table (See article. Refer to PROBLEM SYMPTOMS TABLE [08/2014 - ] ).

    Result

    Result Proceed to
    Malfunctioning circuit confirmed A
    Malfunctioning parts confirmed B

    Result:  2

    See step  17

    Result:  1

    See step  14

  14. CHECK ECM POWER SOURCE CIRCUIT 
    1. Check the ECM power source circuit.

      HINT: 

      Refer to ECM Power Source Circuit (See article. Refer to ECM Power Source Circuit [08/2014 - ] ).

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  15

  15. CONDUCT CIRCUIT INSPECTION 

    Result

    Result Proceed to
    Malfunction not confirmed A
    Malfunction confirmed B

    Result:  2

    See step  18

    Result:  1

    See step  16

  16. CHECK FOR INTERMITTENT PROBLEMS 
    1. Check for intermittent problems.

      HINT: 

      Refer to Check for Intermittent Problems (See article. Refer to CHECK FOR INTERMITTENT PROBLEMS [08/2014 - ] ).

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  17

  17. CONDUCT PARTS INSPECTION 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  18

  18. IDENTIFY PROBLEM 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  19

  19. ADJUST AND/OR REPAIR 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  20

  20. CONDUCT CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    END