How To Proceed With Troubleshooting [10/2014 - ]: Procedure

Result

Result: 

NEXT 

See step  2

Standard voltage

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

Result

Result: 

NEXT 

See step  3

1. Use the Techstream to check if the CAN communication system is functioning normally.

   Refer to DIAGNOSIS SYSTEM [10/2014 - 09/2017] , or refer to DIAGNOSIS SYSTEM [09/2017 - 05/2018] , or refer to DIAGNOSIS SYSTEM [05/2018 - 05/2019] , or refer to DIAGNOSIS SYSTEM [05/2019 - 10/2019] , or refer to DIAGNOSIS SYSTEM [10/2019 - 07/2020] , or refer to DIAGNOSIS SYSTEM [07/2020 - ]

   Result

   Proceed to
   CAN DTC is not output
   CAN DTC is output

Result: 

CAN DTC is output 

GO TO CAN COMMUNICATION SYSTEM (HOW TO PROCEED WITH TROUBLESHOOTING). Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2014 - 09/2017]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2017 - 05/2019]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [05/2019 - ] 

Result: 

CAN DTC is not output 

See step  4

1. Check for DTCs.

   Refer to DTC CHECK / CLEAR [10/2014 - 05/2019] , or refer to DTC CHECK / CLEAR [05/2019 - ] 

   Chassis > Four Wheel Drive > Trouble Codes 

2. Check for freeze frame data.

   HINT: 

   Record or print DTCs and freeze frame data if necessary.

3. Clear the DTCs and freeze frame data.

   Refer to DTC CHECK / CLEAR [10/2014 - 05/2019] , or refer to DTC CHECK / CLEAR [05/2019 - ] 

   Chassis > Four Wheel Drive > Clear DTCs 

4. Recheck for DTCs.

   Refer to DTC CHECK / CLEAR [10/2014 - 05/2019] , or refer to DTC CHECK / CLEAR [05/2019 - ] 

   Chassis > Four Wheel Drive > Trouble Codes 

   Result

   Proceed to
   DTC does not reoccur
   DTC does reoccur

Result: 

DTC does reoccur 

See step  7

Result: 

DTC does not reoccur 

See step  5

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [10/2014 - 05/2019] , or refer to PROBLEM SYMPTOMS TABLE [05/2019 - ] 

   Result

   Proceed to
   Fault not listed in problem symptoms table
   Fault listed in problem symptoms table

Result: 

Fault listed in problem symptoms table 

See step  7

Result: 

Fault not listed in problem symptoms table 

See step  6

1. Terminals of ECU.

   Refer to TERMINALS OF ECU [10/2014 - ] 

2. Data List / Active Test.

   Refer to DATA LIST / ACTIVE TEST [10/2014 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  7

Result

Result: 

NEXT 

See step  8

Result

Result: 

NEXT 

END