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How To Proceed With Troubleshooting [09/2014 - 11/2017]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. INSPECT BATTERY VOLTAGE 
    1. Measure the battery voltage.

      Standard Voltage

      11 to 14 V

      If the voltage is below 11 V, replace or recharge the battery before proceeding to the next step.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  3

  3. CHECK CAN COMMUNICATION SYSTEM* 
    1. Use the Techstream to check if the CAN communication system is functioning normally.

      Result

      Result Proceed to
      CAN communication system DTCs are not output A
      CAN communication system DTCs are output B

    Result: 

    GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2014 - 11/2017] 

    Result: 

    See step  4

  4. CHECK FOR DTCs (CRUISE CONTROL SYSTEM)* 
    1. Check for DTCs and note any codes that are output.

      Refer to DTC CHECK / CLEAR [09/2014 - 11/2017] 

      Powertrain > Cruise Control > Trouble Codes 

    2. Clear the DTCs.

      Refer to DTC CHECK / CLEAR [09/2014 - 11/2017] 

      Powertrain > Cruise Control > Clear DTCs 

    3. Recheck for DTCs. Try to reproduce the DTCs by duplicating the conditions indicated by the DTCs.

      Refer to DTC CHECK / CLEAR [09/2014 - 11/2017] 

      Powertrain > Cruise Control > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    GO TO DTC CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [09/2014 - 11/2017]  

    Result: 

    See step  5

  5. PROBLEM SYMPTOMS TABLE 

    HINT: 

    Refer to Problem Symptoms Table.

    Refer to PROBLEM SYMPTOMS TABLE [09/2014 - 11/2017] 

    Result

    Result Proceed to
    Fault is not listed in Problem Symptoms Table A
    Fault is listed in Problem Symptoms Table B

    Result: 

    See step  7

    Result: 

    See step  6

  6. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Terminals of ECM

      Refer to TERMINALS OF ECM [09/2014 - 11/2017] 

    2. Data List / Active Test

      Refer to DATA LIST / ACTIVE TEST [09/2014 - 11/2017] 

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  7

  7. REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  8

  8. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END