How To Proceed With Troubleshooting [09/2014 - ]: Procedure

VEHICLE BROUGHT TO WORKSHOP
Result

Proceed to

NEXT

Result: 1

NEXT

See step 2
CUSTOMER PROBLEM ANALYSIS
Result

Proceed to

NEXT

Result: 1

NEXT

See step 3
CONNECT TECHSTREAM TO DLC3*
HINT:

If the display indicates a communication fault with the Techstream, inspect the DLC3.

When any CAN communication system DTCs are output, perform troubleshooting on the CAN communication system first.

Result

Proceed to

NEXT

Result: 1

NEXT

See step 4

CHECK DTC AND FREEZE FRAME DATA*

Check for DTCs.
Refer to DTC CHECK / CLEAR [09/2014 - ]

Check for freeze frame data.

Refer to FREEZE FRAME DATA [09/2014 - ]

HINT:

Record or print DTCs and freeze frame data, if necessary.

Result

Proceed to
NEXT

Result: 1

See step 5

CLEAR DTC AND FREEZE FRAME DATA*

Clear the DTCs and freeze frame data.

Refer to DTC CHECK / CLEAR [09/2014 - ]

Result

Proceed to
NEXT

Result: 1

See step 6

CONDUCT VISUAL INSPECTION
Result

Proceed to

NEXT

Result: 1

NEXT

See step 7
SELECT CHECK MODE DIAGNOSIS*
HINT:

Refer to Check Mode Procedure.

CHECK MODE PROCEDURE [09/2014 - ]

Result

Proceed to

NEXT

Result: 1

NEXT

See step 8

CONFIRM PROBLEM SYMPTOMS

HINT:

Refer to Problem Symptoms Table.
PROBLEM SYMPTOMS TABLE [09/2014 - 10/2015] or PROBLEM SYMPTOMS TABLE [10/2015 - ]
If the engine does not start, first perform the "Check DTC" procedure and "Conduct Basic Inspection" procedure below.

Result

Result	Proceed to
Malfunction does not occur	A
Malfunction occurs	B

Result: 2

See step 10

Result: 1

See step 9

SIMULATE SYMPTOMS
HINT:

Refer to Problem Symptoms Table.

PROBLEM SYMPTOMS TABLE [09/2014 - 10/2015] or PROBLEM SYMPTOMS TABLE [10/2015 - ]

Result

Proceed to

NEXT

Result: 1

NEXT

See step 10

CHECK DTC*

HINT:

Refer to DTC Check / Clear.

DTC CHECK / CLEAR [09/2014 - ]

Result

Result	Proceed to
DTC is output	A
DTC is not output	B

Result: 2

See step 12

Result: 1

See step 11

REFER TO DTC CHART
HINT:

Refer to Diagnostic Trouble Code Chart.

DIAGNOSTIC TROUBLE CODE CHART [09/2014 - 10/2015] or DIAGNOSTIC TROUBLE CODE CHART [10/2015 - 09/2016] or DIAGNOSTIC TROUBLE CODE CHART [09/2016 - ]

Result

Proceed to

NEXT

Result: 1

NEXT

See step 12

CONDUCT BASIC INSPECTION

HINT:

Refer to Basic Inspection.

BASIC INSPECTION [09/2014 - ]

Result

Result	Proceed to
Malfunctioning parts not confirmed	A
Malfunctioning parts confirmed	B

Result: 2

See step 17

Result: 1

See step 13

REFER TO PROBLEM SYMPTOMS TABLE

HINT:

Refer to Problem Symptoms Table.

PROBLEM SYMPTOMS TABLE [09/2014 - 10/2015] or PROBLEM SYMPTOMS TABLE [10/2015 - ]

Result

Result	Proceed to
Malfunctioning circuit confirmed	A
Malfunctioning parts confirmed	B

Result: 2

See step 17

Result: 1

See step 14

CHECK ECM POWER SOURCE CIRCUIT
HINT:

Refer to ECM Power Source Circuit.

ECM Power Source Circuit [09/2014 - ]

Result

Proceed to

NEXT

Result: 1

NEXT

See step 15

CONDUCT CIRCUIT INSPECTION

Result

Result	Proceed to
Malfunction not confirmed	A
Malfunction confirmed	B

Result: 2

See step 18

Result: 1

See step 16

CHECK FOR INTERMITTENT PROBLEMS
HINT:

Refer to Check for Intermittent Problems.

CHECK FOR INTERMITTENT PROBLEMS [09/2014 - ]

Result

Proceed to

NEXT

Result: 1

NEXT

See step 17
CONDUCT PARTS INSPECTION
Result

Proceed to

NEXT

Result: 1

NEXT

See step 18
IDENTIFY PROBLEM
Result

Proceed to

NEXT

Result: 1

NEXT

See step 19
ADJUST AND/OR REPAIR
Result

Proceed to

NEXT

Result: 1

NEXT

See step 20
CONDUCT CONFIRMATION TEST
Result

Proceed to

NEXT

Result: 1

NEXT

END