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How To Proceed With Troubleshooting [08/2019 - ]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. INSPECT BATTERY VOLTAGE 
    1. Measure the battery voltage with the engine switch off.

      Standard voltage

      11 to 14 V

      If the voltage is below 11 V, replace or recharge the battery before proceeding to the next step.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  3

  3. INSPECT MULTI-INFORMATION DISPLAY 
    1. Check if a pre-collision system warning message is displayed on the multi-information display in the combination meter assembly.

      Result

      Result Proceed to
      "Pre-Collision System Malfunction Visit Your Dealer" is displayed A
      Any of the following messages is displayed:
      • "Pre-Collision System Unavailable"
      • "Pre-Collision System Unavailable Clean Sensor"
      • "Front Camera Unavailable"
      • "Front Camera Unavailable See Owner's service information"
      B
      Warning message is not displayed C

    Result: 

    GO TO PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [08/2019 - ]  

    Result: 

    See step  6

    Result: 

    See step  4

  4. CHECK CAN COMMUNICATION SYSTEM* 
    1. Using the Techstream, check if the CAN communication system is functioning normally.

      HINT: 

      Refer to CAN Bus Check in CAN Communication System.

      Refer to DIAGNOSIS SYSTEM [08/2019 - 08/2020] , or refer to DIAGNOSIS SYSTEM [08/2020 - 08/2021] , or refer to DIAGNOSIS SYSTEM [08/2021 - ]

      OK

      CAN communication system is functioning normally.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - ] 

    Result: 

    OK 

    See step  5

  5. CHECK FOR DTCs* (PRE-COLLISION SYSTEM) 

    HINT: 

    Refer to DTC Check / Clear.

    Refer to DTC CHECK / CLEAR [08/2019 - ] 

    1. Check for DTCs and note any codes that are output.
    2. Clear the DTCs.
    3. Recheck for DTCs.
      1. Attempt to duplicate the malfunction and check if the DTCs are output again.

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    GO TO SYMPTOM SIMULATION. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - 08/2020]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2020 - 08/2021]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2021 - 08/2022]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2022 - ] 

    Result: 

    GO TO DTC CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2019 - ]  

  6. CHECK OPERATION AND NON-OPERATION CONDITIONS OF PRE-COLLISION SYSTEM 
    1. Check the operation conditions and non-operation conditions of the pre-collision system.

      Refer to PRECAUTION [08/2019 - ] 

      Result

      Result Proceed to
      Not applicable A
      Applicable B

    Result: 

    END 

    Result: 

    See step  7

  7. INSPECT MILLIMETER WAVE RADAR SENSOR ASSEMBLY (BEAM AXIS MISALIGNMENT READING)* 
    1. Adjust the reflector height.

      Refer to ADJUSTMENT [08/2019 - ]

    2. Place the reflector.

      Refer to ADJUSTMENT [08/2019 - ]

    3. Connect the Techstream to the DLC3.
    4. Turn the engine switch on (IG).
    5. Turn the Techstream on.
    6. Turn the cruise control main switch on.
    7. Enter the following menus: Body Electrical / Pre-Collision 2 / Utility / Front Beam Axis Misalignment Reading.
    8. Check the amount of misalignment and make a note.
    9. Enter the following menus: Body Electrical / Pre-Collision 2 / Utility / Front Beam Axis Offset Reading.
    10. Check the amount of misalignment and make a note.
    11. Calculate the "Dealership Axis Offset Angle (with On-line Calibration Angle)" using the values "Front Beam Axis Misalignment Reading" and "Front Beam Axis Offset Reading".
      1. "Dealership Axis Offset Angle (with On-line Calibration Angle)" = "Front Beam Axis Misalignment Reading" - "Front Beam Axis Offset Reading"

        Standard

        Dealership Axis Offset Angle (with On-line Calibration Angle) 

        Vertical -2.2 to 1.6 deg.
        Horizontal -0.6 to 0.6 deg.

      Result

      Result Proceed to
      The dealership axis offset angle (with on-line calibration angle) is within the specified range. A
      The dealership axis offset angle (with on-line calibration angle) is not within the specified range. B

    Result: 

    See step  10

    Result: 

    See step  8

  8. CHECK FORWARD RECOGNITION CAMERA INSTALLATION 
    1. Check the installation condition of the forward recognition camera.

      Refer to INSTALLATION [08/2019 - ]

      HINT: 

      If there is deformation or deviation in the forward recognition camera installation bracket, replace the windshield glass.

      OK

      No deformation or deviation in forward recognition camera installation bracket.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - 08/2020]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2020 - 08/2021]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2021 - 08/2022]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2022 - ] 

    Result: 

    NG 

    See step  9

  9. ADJUST, REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END 

  10. ADJUST MILLIMETER WAVE RADAR SENSOR ASSEMBLY 
    1. Perform millimeter wave radar sensor assembly adjustment.

      Refer to ADJUSTMENT [08/2019 - ]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4