How To Proceed With Troubleshooting [10/2014 - 09/2017]: Procedure

VEHICLE BROUGHT TO WORKSHOP
Result

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Result:

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See step 2

CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK

Pre-collision System Customer Problem Analysis					Vehicle Brought to Workshop
Pre-collision System Customer Problem Analysis					Year	Month	Day
Name		Registration No.			First Registered Year
Name		Vehicle Model			Frame No.
Customer Concerns
Problem symptoms first occurred		Year	Month	Day	Approx. Time
Frequency of problem symptoms		Continuously / Occasionally (times per day, times per month) / Only Once
Weather	Sunny / Cloudy / Rain / Snow / Other ()			Temperature	About °C (°F)
Place	Prefecture
Conditions	Urban area / Suburbs / Highway / Other ()
Conditions	Direction of travel	Straight / Right turn / Left turn / Right curve / Left curve
	Driving lane	Number of lanes on one side (lanes) / () lane(s) from left
	Lane width	m
	Details of driving conditions at time of occurrence (driving lane, driving route, position and type of surrounding vehicles, etc.)	*Please include detailed diagram on Additional Customer Problem Analysis Sheet
	Preceding vehicle	Y / N
	Vehicle running parallel	Y / N
	Following vehicle	Y / N
	Parked vehicles nearby	Y / N
	Construction	Y / N
	Road obstructions	Signs / Manhole / Guardrails / Other ()
	Vehicle speed	km/h
	Automatic brakes operated	Unknown / Y / N		Seat belts tightened	Unknown / Y / N
	Intelligent headrest operated	Unknown / Y / N		Pre-collision seatback operated	Unknown / Y / N
	Hazard warning light blinking	Unknown / Y / N		PCS indicator	Unknown / Y / N
	Information display	Unknown / No display / "Brake!" message / "Check PCS System" message / "PCS temporarily not available" message / Other ()
	Buzzer sounding	Unknown / Yes (long beep) / Yes (short beeps) / None
Vehicle Inspection Items	Tire pressure	Front: LH () kPa RH () kPa Standard () kPa
	Tire pressure	Rear: LH () kPa RH () kPa Standard () kPa
	Vehicle height	() mm Standard () mm * Refer to WHEEL ALIGNMENT- SERVICE INFORMATION in Repair Information
	Front millimeter wave radar sensor beam axis	Vertical direction () Standard: 0.2° upwards
	Front millimeter wave radar sensor beam axis	Horizontal direction () Standard: 0°
	Rear millimeter wave radar sensor beam axis	Vertical direction () Standard: 0.2° upwards
	Rear millimeter wave radar sensor beam axis	Horizontal direction () Standard: 0°
	Front millimeter wave radar sensor RH beam axis	Vertical direction () Standard: 0.2° upwards
	Front millimeter wave radar sensor RH beam axis	Horizontal direction () Standard: 0°
	Front millimeter wave radar sensor LH beam axis	Vertical direction () Standard: 0.2° upwards
	Front millimeter wave radar sensor LH beam axis	Horizontal direction () Standard: 0°
	History of repairs around radar sensor	Yes (FR / RR / RH / LH) / No
	Retrieval of Vehicle Control History	Complete / Incomplete (Retrieval necessary) / Not equipped
	DTC / DATA LIST	First time (when vehicle brought to workshop)
		Second time (after DTCs cleared)
		History of dirt on rear radar sensor		Y / N	Front radar sensor high temperature history		Y / N
		History of dirt on front radar sensor		Y / N	Rear radar sensor high temperature history		Y / N
		History of dirt on front radar sensor RH		Y / N	Front radar sensor RH high temperature history		Y / N
		History of dirt on front radar sensor LH		Y / N	Front radar sensor LH high temperature history		Y / N
		Recognition camera image malfunction history		Y / N	Driver monitor image malfunction history		Y / N
		Pre-collision system switch condition		OFF / Far / Medium / Near	VSC OFF switch condition		ON / OFF
Other	Differences from standard vehicle	Tires / Wheels / Suspension / Other () / None

Additional Customer Problem Analysis Sheet

Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

Result

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Result:

See step 3

INSPECT BATTERY VOLTAGE

Measure the battery voltage.

Standard voltage

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding.

Result

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Result:

See step 4

INSPECT MILLIMETER WAVE RADAR SENSOR ASSEMBLY (BEAM AXIS MISALIGNMENT READING)*

Adjust the reflector height.
Refer to ADJUSTMENT [10/2014 - 09/2017]
Place the reflector.
Refer to ADJUSTMENT [10/2014 - 09/2017]
Connect the Techstream to the DLC3.
Turn the engine switch on (IG).
Turn the Techstream on.
Turn the cruise control switch (ON/OFF button) on.
Enter the following menus: Powertrain / Radar Cruise / Utility / Beam Axis Misalignment Reading.

Check the amount of misalignment and make a note.

Powertrain > Radar Cruise > Utility

Tester Display
Beam Axis Misalignment Reading

Result

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Result:

See step 5

CHECK CAN COMMUNICATION SYSTEM*

Use the Techstream to check if the CAN communication system is functioning normally.

Refer to DIAGNOSIS SYSTEM [10/2014 - 09/2017]

Result

Result	Proceed to
CAN communication system DTCs are not output	A
CAN communication system DTCs are output	B

Result:

GO TO CAN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2014 - 09/2017]

Result:

See step 6

CHECK FOR DTCs*

Clear the DTCs.
Refer to DTC CHECK / CLEAR [10/2014 - 09/2017]

Body Electrical > Pre-Collision 2 > Clear DTCs

Check for DTCs.

Refer to DTC CHECK / CLEAR [10/2014 - 09/2017]

Body Electrical > Pre-Collision 2 > Trouble Codes

Result

Result	Proceed to
DTCs are not output (symptoms can be confirmed or reproduced)	A
DTCs are not output (symptoms cannot be confirmed or reproduced)	B
DTCs are output	C

Result:

See step 8

Result:

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to DIAGNOSTIC TROUBLE CODE CHART [10/2014 - 09/2017]

Result:

See step 7

PROBLEM SYMPTOMS TABLE

HINT:

Refer to Problem Symptoms Table.

Refer to PROBLEM SYMPTOMS TABLE [10/2014 - 09/2017]

Result

Result	Proceed to
Fault is not listed in problem symptoms table	A
Fault is listed in problem symptoms table	B

Result:

ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE

Result:

See step 8

OVERALL ANALYSIS AND TROUBLESHOOTING*

Terminals of ECU
Refer to TERMINALS OF ECU [10/2014 - 09/2017]

Data List / Active Test

Refer to DATA LIST / ACTIVE TEST [10/2014 - 09/2017]

Result

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Result:

See step 9

ADJUST, REPAIR OR REPLACE
HINT:

Perform proper procedures according to corresponding faults listed in the problem symptoms table or the corresponding DTCs listed in the diagnostic trouble code chart.

Result

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NOTE:
- If the millimeter wave radar sensor assembly is replaced, the beam axis of the sensor needs to be adjusted.
  Refer to ADJUSTMENT [10/2014 - 09/2017]
- If the driving support ECU assembly is replaced, initialization needs to be performed.
  Refer to INITIALIZATION [10/2014 - 09/2017]
Result:

NEXT

See step 10
CONFIRMATION TEST
Result

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Result:

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END