How To Proceed With Troubleshooting [12/2017 - 10/2023]: Procedure

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See step  2

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See step  3

HINT: 

If the display on the tester indicates a communication error, inspect the DLC3.

When any CAN communication system DTCs are output, perform troubleshooting on the CAN communication system first.

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See step  4

1. Check for DTCs.

   Body Electrical > Sub Battery Module > Trouble Codes 

2. Check for freeze frame data.

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See step  5

1. Clear the DTCs and freeze frame data.

   Body Electrical > Sub Battery Module > Clear DTCs 

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See step  6

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Problem symptom occurs 

See step  8

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Problem symptom does not occur 

See step  7

Refer to CHECK FOR INTERMITTENT PROBLEMS [12/2017 - 10/2023] 

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See step  8

Refer to DTC CHECK / CLEAR [12/2017 - 10/2023] 

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See step  9

Refer to DIAGNOSTIC TROUBLE CODE CHART [12/2017 - 10/2023] 

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See step  10

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See step  11

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See step  12

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See step  13

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END