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How To Proceed With Troubleshooting [10/2023 - ]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS 
    1. Interview the customer to confirm the problem.

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  3

  3. INSPECT BATTERY VOLTAGE 
    1. Measure the battery voltage with engine switch off.

      Standard voltage

      11 to 14 V

      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

    2. Check the fuses and relays.
    3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* 
    1. Using the Techstream, check for CAN communication system DTCs.

      Refer to DIAGNOSIS SYSTEM [10/2023 - ]

      Result

      Result Proceed to
      CAN DTCs are not output A
      CAN DTCs are output B

    Result: 

    GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ] 

    Result: 

    See step  5

  5. CHECK FOR DTC* 
    1. Clear the DTCs.

      Refer to DTC CHECK / CLEAR [10/2023 - ] 

      Body Electrical > Driver Seat > Clear DTCs 

      Body Electrical > Passenger Seat > Clear DTCs 

    2. Recheck for DTCs.

      Refer to DTC CHECK / CLEAR [10/2023 - ] 

      Body Electrical > Driver Seat > Trouble Codes 

      Body Electrical > Passenger Seat > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output (except B264F or B264F-96) B
      DTCs are output (B264F or B264F-96) C

    Result: 

    GO TO FRONT POWER SEAT CONTROL SYSTEM. Refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2023 - ] 

    Result: 

    GO TO EASY ACCESS BUCKLE SYSTEM. Refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2023 - ]  

    Result: 

    See step  6

  6. PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table.

      Refer to PROBLEM SYMPTOMS TABLE [12/2017 - ] 

      Result

      Result Proceed to
      Fault is not listed in Problem Symptoms Table A
      Fault is listed in Problem Symptoms Table B

    Result: 

    See step  8

    Result: 

    See step  7

  7. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Data List / Active Test

      Refer to DATA LIST / ACTIVE TEST [10/2023 - ] 

    2. Terminals of ECU

      Refer to TERMINALS OF ECU [10/2023 - ] 

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  8

  8. REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  9

  9. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END