Destination, Passing Points, And Menu Items Cannot Be Selected/Set.

WARNING: This page is about a different car, the 2004 Nissan Murano. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM CAUSE CHART

Symptom	Cause	Remedy
Destination cannot be set.	Destination to be set is on an expressway.	Set the destination on an ordinary road.
Passing point is not searched when re-searching the route.	The vehicle has already passed the passing point, or the system judged so.	To include the passing points that have been passed into the route again, set the route again.
Route information will not be displayed.	Route searching has not been done.	Set the destination and perform route searching.
	Vehicle mark is not on the recommended route.	Drive on the recommended route.
	Route guide is turned OFF.	Turn route guide ON.
	Route information is not available on the dark pink route.	System is not malfunction.
After the route searching, no guide sign will appear as the vehicle goes near the entrance/exit to the toll road.	Vehicle mark is not on the recommended route. (On the display, only guide signs related to the recommended route will be shown.)	Drive on the recommended route.
Automatic route searching is not possible.	Vehicle is driving on a highway (gray route), or no recommended route is available.	Drive on a road to be searched. Or research the route manually. In this case, however, the whole route will be searched.
Performed automatic detour search (or detour search). However, the result is the same as that of the previous search.	Performed search with every conditions considered. However, the result is the same as that of the previous search.	System is not malfunction.
Passing points cannot be set.	More than five passing points were set.	Passing points can be set up to five. To stop at more than five points, perform sharing in several steps.
When setting the route, the starting point cannot be selected.	The current vehicle location is always set as the starting point of a route.	System is not malfunction.
Some menu items cannot be selected.	The vehicle is being driven.	Stop the vehicle at a safe place and then operate the system.