Voluntary Service Campaign 2009 Gt-R Steering Lock Unit (NTB10-025)

VOLUNTARY SERVICE CAMPAIGN 2009 GT-R STEERING LOCK UNIT

SERVICE CAMPAIGN BULLETIN

INTRODUCTION

Nissan is conducting a Voluntary Service Campaign to replace the steering lock assembly on certain specific 2009 model year GT-R vehicles due to excessive oil within the assembly, which could cause the Body Control Module (BCM) to prevent the engine from starting when the ignition is cycled. This issue does not affect steering or engine operation when the vehicle is already running.

IDENTIFICATION NUMBER

Nissan has assigned identification number P0309 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign.

DEALER RESPONSIBILITY

Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer's inventory

SERVICE PROCEDURE

1. Make sure the ignition is OFF.
2. Remove the left side instrument lower panel as follows (see Figure 1 and Figure 2).
   1. Use a plastic trim tool to snap loose the instrument side finisher LH.
   2. Remove two bolts from the hood release handle.
   3. Remove 2 screws from the OBD-II connector.
   4. Use a plastic trim tool to snap loose the left side instrument lower panel.
      Fig 1: Left Side Instrument Lower Panel, OBD-II Connector And Hood Release Handle

      
   5. Disconnect the electrical connectors and the climate control tube.
      Fig 2: Electrical Connectors & Climate Control Tube

      
3. Remove the metal knee panel - 4 bolts.
   Fig 3: Steering Lock Unit & Metal Knee Panel Bolts

   
4. Disconnect the electrical connector from the steering lock unit.
5. Remove the old steering lock unit - 2 tamper resistant bolts.
   • Do not damage the steering column.
6. Install the new steering lock unit - finger tighten the new bolts.
7. Reconnect the steering lock unit electrical connector.
8. Turn the ignition ON and confirm the steering is unlocked.
9. Turn the ignition OFF and confirm the steering is locked.
10. Tighten the steering lock unit bolts until the hex heads break off.
11. Reinstall all parts removed in reverse order.
12. Use CONSULT-III to make sure no DTCs have set for BCM/IPDM - erase DTCs that may have set.

PARTS INFORMATION

DESCRIPTION	PART NUMBER	QUANTITY
Steering Lock Unit Assembly	48700 - JF00C	1
Screws/Bolts	48703 - 06F0A	2

CLAIMS INFORMATION

Submit a Campaign (CM) line claim using the following claims coding: 

"CM" I.D.: P0309 

DESCRIPTION	OP CODE	FRT
Replace Steering Lock Unit	P03090	1.0 hrs

OWNER'S LETTER

Dear Nissan Owner:

Nissan is committed to providing the highest levels of product quality and customer satisfaction. We believe that our current and future success depends on your continued satisfaction with Nissan. With that in mind, we want to bring to your attention important information regarding the Steering Column Lock System in your 2009 Nissan GT-R.

REASON FOR SERVICE CAMPAIGN 

Your 2009 GT-R is equipped with an Electronic Steering Column Lock (ESCL) that locks the steering wheel when the vehicle is parked and turned off to help prevent theft. On some 2009 GT-R vehicles, excessive oil within the ESCL may cause the On Board Theft Deterrent System to prevent the engine from starting. To avoid any such occurrences, Nissan will replace the ESCL Assembly.

WHAT NISSAN WILL DO 

Your Nissan dealer will inspect and if necessary, replace the Electric Steering Column Lock (ESCL) Unit free of charge for parts and labor. 

WHAT YOU SHOULD DO 

Contact your Nissan dealer at your earliest convenience in order to arrange an appointment. To ensure the least inconvenience for you, it is important that you have an appointment before bringing your vehicle to the Nissan dealer for service.  Please bring this notice with you when you keep your service appointment. Instructions have been sent to your Nissan dealer.

If the dealer fails, or is unable to complete the service free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-866-668-1487.

Thank you for providing us an opportunity to ensure on-going satisfaction with your Nissan vehicle.