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2009 Gt-R Transmission Control Module Reprogram Customer Satisfaction Initiative (NTB09-002A)

Publication date: 2009-04-09
Reference number: NTB09-002A
Supersedes refnos: NTB09-002

2009 GT-R TRANSMISSION CONTROL MODULE REPROGRAM CUSTOMER SATISFACTION INITIATIVE

2009 GT-R TRANSMISSION CONTROL MODULE REPROGRAM CUSTOMER SATISFACTION INITIATIVE

TECHNICAL SERVICE BULLETIN

Reference Number(s): NTB09-002a, Date of Issue:  April 09, 2009
NISSAN: 2009 GT-R (R35)
CLASSIFICATION: AT09-001a
APPLIED VEHICLES: 2009 GT-R (R35)
Superceded Bulletin(s): NTB09-002
NOTE: This bulletin has been amended. The battery voltage specification has changed from 11 V to 12 V in steps 3 and 4 of the reprogramming procedure. Preparation steps have been added and changes have been made to steps 20 and 40 to 46 of the Service Procedure. Please discard all earlier versions.
NOTE: Use Service Comm to confirm initiative eligibility

SERVICE INFORMATION

To ensure a high level of customer satisfaction Nissan has enhanced the Model Year (MY) 2010 GT-R by incorporating new Transmission Control Module (TCM) programming for MY 2010 that optimizes clutch engagement control for improved driveability. Standing acceleration capability with VDC ON has been improved compared to original MY 2009 performance although acceleration with VDC OFF may be moderated. This programming maintains the GT-R's smooth shifting, handling, maneuvering, and award-winning driving performance. Importantly, however, because this model year upgrade provides for improved acceleration with the VDC ON, such operation is covered by the Nissan GT-R New Vehicle Limited Warranty.

To ensure a high level of customer satisfaction among owners of MY 2009 GT-R's, Nissan hereby offers this same TCM programming for MY2009 GT-R's by offering to incorporate the new MY 2010 Transmission Control Module programming into MY 2009 GT-R vehicles at no cost for parts or labor.

IF YOU CONFIRM

This bulletin applies by checking Service Comm (P8258).

ACTIONS

For dealer stock vehicles: 

For customer vehicles: 

  1. Obtain written authorization from the vehicle owner to perform the Transmission Control Module (TCM) reprogram.
    • Print a copy and fill in the Authorization Form (see next page).
    • Have the vehicle owner  read and sign the Authorization Form.
    • Keep a copy of the Authorization Form with the dealer records / repair order.
    • Make sure the vehicle owner  signs the repair order.
  2. Reprogram the Transmission Control Module (see Service Procedure).
Fig 1: Authorization Form
G06148320

SERVICE PROCEDURE

NOTE: TCM reprogramming should be performed only if the vehicle owner both requests TCM reprogramming on their 2009 GT-R and supplies written authorization by signing the repair order and signing the Authorization Form.

ONLY A CERTIFIED GT-R DEALER CAN PERFORM THIS PROCEDURE 

Preparation for Reprogramming

  1. Make sure ASIST on the CONSULT-III (C-III) computer has been freshly synchronized (updated). 
  2. Make sure all C-III software updates (if any) have been installed. 
    NOTE: The C-III computer automatically gets applicable TCM reprogramming data during ASIST synchronization.
  3. Install the C-III GT-R PCMCIA Card Adapter. 
  4. Install the C-III GT-R Diagnostic and Reprogramming Card. 
    IMPORTANT: Make sure all other PCMCIA card adapters are removed for the C-III computer and ONLY the GT-R cards are installed. 
    Fig 2: Installing C-III GT-R PCMCIA Card Adapter
    G06148321
  5. Make sure a screen print for Warranty documentation can be done from C-III during this process while still cable-connected to the vehicle.
  6. Open / start ASIST on the C-III computer.
  7. Select CONSULT Utilities, and select CONSULT-III.
  8. Wait for the "Detecting VI/MI in progress" message to clear.
  9. Select SUB  mode.
    Fig 3: Screen Display - SUB Mode
    G06148322
  10. Select Version Display 
    Fig 4: Screen Display - Version
    G06148323
  11. Make sure Security Card  displays 1.1.0.0_GR 
  12. Select Sub  mode.
    Fig 5: Screen Display - Security Card
    G06148324

Reprogram TCM

  1. Use the USB cable  to connect the Vehicle Interface (VI) to the C-III computer and then connect the VI to the vehicle.
    CAUTION: For TCM reprogramming the C-III computer MUST be connected to the VI using the USB cable.
  2. Connect the AC Adapter to the C-III computer. 
    CAUTION: Be sure to connect the AC Adapter. If the C-III computer battery voltage drops during reprogramming the process will be interrupted.
  3. Connect a battery charger to the vehicle battery: 
    • Set the battery charger at a low charge rate (trickle charge).
    CAUTION: Be sure the battery charger is connected securely to the battery. Make sure the battery voltage stays above 12 volts during reprogramming. If the battery voltage drops during reprogramming the TCM will be damaged.
  4. Turn the ignition ON with the engine OFF.
    • The engine must be OFF (not running) during the reprogramming procedure.
    • Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc.
    CAUTION: Make sure to turn OFF all vehicle electrical loads. If the vehicle battery voltage drops below 12 volts before reprogramming starts, reprogramming will not complete. After the "Transfer To VI" is complete the reprogramming will stop, "Transfer To ECU" will not start.
  5. If not already running - open / start ASIST on the C-III computer.
  6. Select CONSULT Utilities, and select CONSULT-III.
  7. Wait for the "Detecting VI/MI in progress" message to clear.
  8. Select the detected VI from the list. (See Fig 1.)
  9. Select Connect 
    Fig 6: Screen Display - VI/MI In Progress
    G06148325
  10. Wait for the "Checking the firmware version" message to clear then select Nissan GT-R 2009. 
  11. Select Select 
    Fig 7: Screen Display - Nissan GT-R 2009
    G06148326
  12. Select Confirm 
    Fig 8: Screen Display - Confirm
    G06148327
  13. Select Diagnosis 
    Fig 9: Screen Display - Diagnosis
    G06148328
  14. Wait for CAN Diagnosis to reach 51%.

    When the CAN diagnosis reaches 51%, the process icons in the Process Guide Area at the top of the screen will light (become enabled).

  15. When the icons light, click on the "DTC" icon.
    Fig 10: Screen Display - "DTC" Icon
    G06148329
  16. If there are no ENGINE or TRANSMISSION DTCs  , select the "Repair"  icon (see Fig 6).
    • If there are any engine or transmission DTCs, diagnose, perform repairs, and erase DTCs before  continuing.
    • Repair of DTCs is not covered by this bulletin/campaign.
    Fig 11: Screen Display - Repair Icon
    G06148330
  17. Select the "Reprogram"  icon.
    Fig 12: Screen Display - Reprogram Icon
    G06148331
  18. Confirm this bulletin/campaign applies to your vehicle as follows:
    1. On your C-III screen, look at the Part Number  column (see Fig 7 example):
      • If this column is blank  (no part number listed), this bulletin/campaign does not apply  or has already been completed.
    2. Compare the Part Number in the Part Number column to the Current Part Numbers  in Table A  below.
    • If there is a match  , this bulletin/campaign applies  . Continue with the transmission reprogramming procedure.
    • If there is not a match  , this bulletin/campaign does not apply  or it has already been completed.
    VEHICLE INFORMATION

    Model Vehicle Configuration Current Part Numbers
    2009 GT-R VR38 32085 - JF07A, JF07E
  19. Select Next 
    Fig 13: Screen Display - Next
    G06148332
    NOTE: If the screen in Fig 8 appears, there is data stored in the VI. Select "Yes"  to proceed with reprogramming.
    Fig 14: Screen Display - Yes
    G06148333
  20. The screen in Fig 9 is displayed during data transfer.
    CAUTION: During data transfer:
    • DO NOT  disturb the VI, DDL, or USB connections.
    • DO NOT  try to start the engine or turn the ignition OFF.
    • The engine fans may turn on. This is normal.
    Fig 15: Screen Display - Data Transfer
    G06148334
    NOTE:
    • If "Transfer To VI" reaches 100%, and "Transfer To ECU" does not start, or
    • The Error in Fig 16 displays.
    1. a. DO NOT replace the TCM. The TCM is not damaged. 
    2. Check / make sure the battery voltage is above 12 V and all vehicle electrical loads are turned OFF (see step 3 and 4).
    3. Select Cancel Data Transmission  , then click on the "Home" icon (upper left corner of C-III screen) and re-start from the beginning (step 1 on page 3).
    Fig 16: Screen Display - OK
    G06148335
  21. When the screen in Fig 17 appears, TCM reprogramming is complete.

    Print this screen and attach it to the Repair Order for Warranty documentation. 

    Fig 17: Screen Display - Print
    G06148336
    NOTE: If you can't print the above screen:
    1. Select the Print  icon.
    2. Select Save. 
    3. Select OK. 

    A copy of the screen is now saved in the C-III computer.

    Fig 18: Screen Display - Print
    G06148337
    NOTE: If you saved a copy of the screen in Fig 17 and need to print it at a later date, you can find it in the following file location:

    At the bottom left corner of the computer screen click on Start. 

    In the Administrator window select My Computer. 

    In the My Computer screen select Local Disc (C). 

    In the Local Disc (C) screen select Consult III  folder.

    In the Consult III screen/folder select ApplicationData  folder.

    In the ApplicationData screen/folder select PrintImages  folder.

    When the file was saved it was automatically given a file name using the current date and time. Select and print the file/screen image that you want.

    NOTE: During reprogramming DTCs will set in TRANSMISSION, and may set in other systems. DTCs must  be erased from all systems.

    Erase DTCs from all systems 

  22. Click on the "Home"  icon.
  23. Wait for the "Detecting VI/MI in progress" message to clear.
  24. Select the detected VI from the list. (See Fig 19.)
  25. Select Connect. 
    Fig 19: Screen Display - VI/MI In Progress
    G06148338
  26. Wait for the "Checking the firmware version" message to clear.
  27. Select Nissan GT-R 2009 
  28. Select Select 
    Fig 20: Screen Display - Nissan GT-R 2009
    G06148339
  29. 29 Make sure the correct vehicle is displayed (see Fig 21).
  30. Select Confirm 
    Fig 21: Screen Display - Confirm
    G06148340
  31. Select Diagnosis 
    Fig 22: Screen Display - Diagnosis
    G06148341
  32. Wait for System Call to complete and CAN Diagnosis to reach 51%.

    When the CAN diagnosis reaches 51%, the process icons in the Process Guide Area at the top of the screen will light (become enabled).

  33. When the icons light, click on the "Final Check" icon.
    Fig 23: Screen Display - Final Check
    G06148342
  34. CAN diagnosis will run again. When it reaches 51% and the icons light, click on the "Duplication Test"  icon.
    Fig 24: Screen Display - Duplication Test
    G06148343
  35. When the screen in Fig 24 appears, click on All Erase. 
  36. Click on Yes  (see Fig 24).
  37. Use the scroll bar to scroll down the page and make sure all DTCs are erased.
    • For any DTCs that do not erase: diagnose, perform repairs, and erase DTCs.
    • Refer to the Service Manual as needed.
    • Repair of DTCs is not covered by this bulletin/campaign.
    Fig 25: Screen Display - Yes
    G06148344

    Perform Clutch Gear Learning 

  38. Start the engine and set the parking brake.
  39. Select Direct Diagnostic Mode  (see Fig 24 above).
  40. Select System Diagnosis 
    Fig 26: Screen Display - System Diagnosis
    G06148345
  41. Select TRANSMISSION 
  42. Select OK 
    Fig 27: Screen Display - OK
    G06148346
  43. Select TRANSMISSION 
  44. Select Select Monitor Item 
    Fig 28: Screen Display - Select Monitor
    G06148347
  45. Use the scroll bar to find and select ACCEL POSI SEN, FLUID TEMP  , and RANGE. 
  46. Select Start 
    Fig 29: Screen Display - Start
    G06148348
  47. Make sure:
    • ACCEL POSI SEN 1 = 0.0 / 8 (accelerator is released)
    • FLUID TEMP = 50 - 85°C (122 - 185°F)
    • RANGE = P (Transmission is in Park)
  48. Select Work Support 
    Fig 30: Screen Display - Work Support
    G06148349
  49. Select Clutch Gear Learning 
  50. Select Next 
    Fig 31: Screen Display - Clutch Gear Learning
    G06148350
  51. Select Start 
    • Clutch Gear Learning will take about 5 minutes.
    Fig 32: Screen Display - Start
    G06148351
  52. When CMPLT is displayed, select END. 
    NOTE: If CMPLT does not display, conditions in step 47 are not met or further diagnostics are needed. Additional diagnostics and repair are not covered by this bulletin. Refer to the Service Manual as needed.
    Fig 33: Screen Display - End
    G06148352

    Set Clutch B Touch Point 

  53. Select CLUTCH B TOUCH POINT  (see Fig 32).
    • Scroll to the bottom of the list.
  54. Select Next 
    Fig 34: Screen Display - Next
    G06148353
  55. Make sure the CURRENT SETTING  is "2".

    If needed, change the CURRENT SETTING as follows:

    1. Change SET VALUE  to "2" (Press Up  or Down  as needed.)
    2. Press Write 
    3. Make sure the CURRENT SETTING  changes to "2".
    Fig 35: Screen Display - Current Setting
    G06148354
  56. Close C-III, then turn the ignition OFF and disconnect C-III from the vehicle.
  57. Test drive the vehicle.
    • Make sure the clutch engagement and transmission shifting work correctly.

CLAIMS INFORMATION

Submit a "CM" line claim using the following claims coding: 

"CM" I.D.: P8258 

CLAIMS INFORMATION

DESCRIPTION OP CODE FRT
Reprogram TCM, Perform Clutch Gear Learning, Check / Set Clutch B Touch Point and Test Drive P82581 1.0

OWNER'S LETTER

Dear Nissan GT-R Owner,

Nissan is committed to providing the highest levels of product quality and customer satisfaction. We believe our current and future success depends on your continued satisfaction with Nissan. To that end we continually monitor the features and performance of the Nissan GT-R. To ensure a high level of customer satisfaction Nissan has enhanced the Model Year (MY) 2010 GT-R by incorporating new Transmission Control Module (TCM) programming for MY 2010 that optimizes clutch engagement control for improved driveability. Standing acceleration capability with VDC ON has been improved compared to original MY 2009 performance although acceleration with VDC OFF may be moderated. This programming maintains the GT-R's smooth shifting, handling, maneuvering, and award-winning driving performance. Importantly, however, because this model year upgrade provides for improved acceleration with the VDC ON, such operation is covered by the Nissan GT-R New Vehicle Limited Warranty.

WHAT NISSAN WILL DO 

To ensure a high level of customer satisfaction among owners of MY 2009 GT-R's, Nissan hereby offers you this same TCM programming for your MY2009 GT-R by offering to incorporate the new MY 2010 Transmission Control Module programming into your 2009 GT-R at no cost to you for parts or labor. Your GT-R will continue to offer supercar characteristics of exceptional handling, maneuvering and overall driving experience. This GT-R upgrade will enable you to take advantage of improved performance when operating with the VDC ON, and such driving will be covered by your vehicle's warranty which will continue to apply by its original terms.

As you know, the GT-R Owners Manual expressly warns against driving with the VDC OFF (except to free the vehicle when stuck in mud or snow). Repairs for damage caused by driving with VDC OFF (and therefore including use of what the media refers to as "launch control," which requires that the VDC be turned OFF) are expressly excluded under the terms of the Nissan GT-R New Car Limited Warranty. To avoid risk and exposure for such repairs (which can be very expensive), owners should drive with VDC ON at all times  (except when stuck). (See your Warranty Information Book and Owners Manual for additional details).

We encourage you to bring your GT-R to a GT-R Certified Dealer soon to benefit from this opportunity. Take advantage of this opportunity to improve your vehicle's performance when operating with VDC ON, including standing acceleration with VDC ON.

WHAT YOU SHOULD DO 

Contact your Nissan GT-R Certified Dealer at your earliest convenience in order to arrange an appointment to program the MY 2010 specification upgrade. This free service should take less than an hour to complete, but your Nissan dealer may require your vehicle for a longer period of time based upon the workshop schedule. To ensure the least inconvenience for you, it is important that you have an appointment before bringing your vehicle to the dealer for service. 

Please bring this notice with you when you keep your service appointment. Instructions have been sent to your Nissan dealer.

If you have any questions regarding this Customer Satisfaction Initiative you may contact the National Consumer Affairs Department, Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-866-668-1GTR (1-866-668-1487).

Thank you for providing us this opportunity to ensure your on-going satisfaction with your Nissan GT-R.

Nissan North America