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Error code: XM NO SIGNAL is displayed

NOTE:
  • Check the vehicle battery condition first.
  • Always check the connectors for poor connection or loose terminals.
  • Check XM radio reception in an open area with good exposure to the southern horizon. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.

[ ] : without AcuraLink

  1. Park vehicle outside with a clear view of the southern horizon.

    Does the XM radio receive a signal? 

    YES  - Reception interference operation is normal.

    NO  - Go to step 2.

  2. Check the XM antenna connector C(2P) [or B UP)] at AcuraLink control unit (XM receiver) [or XM receiver] and terrestrial and satellite antenna module.

    Is the XM antenna connector C (2P) [or B(1P)] connected? 

    YES  - Go to step 3.

    NO  - Reconnect the XM antenna receiver connector, recheck XM radio operation. If the signal is restored, the system is OK. If signal not restored go to step 3.

  3. Substitute a known-good XM antenna.

    Does the XM radio receive a signal? 

    YES  - Replace XM antenna.

    NO  - Substitute a known-good XM antenna lead. If the XM radio receives a normal signal, replace original XM antenna lead.