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Error code: XM NO SIGNAL or XM ANTENNA is displayed (with navigation)

NOTE:
  • Check the vehicle battery condition first.
  • Check the connectors for poor connections or loose terminals.
  • Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.
  1. Check that the XM receiver connectors properly connected.

    Is the connector connected? 

    YES  -Go to step 2.

    NO  -Reconnect the connector. If the error message does not go away, go to step 2.

  2. Check the connector at the XM antenna and XM antenna lead.

    Is the connector connected? 

    YES  -Go to step 3.

    NO  -Reconnect the connector. If the error message does not go away, go to step 3.

  3. Substitute known-good XM antenna (see XM ANTENNA REPLACEMENT  ).

    Is the error message gone? 

    YES  -Replace the XM antenna (see XM ANTENNA REPLACEMENT  ).

    NO  -Go to step 4.

  4. Substitute known-good XM receiver (see USB ADAPTER UNIT REPLACEMENT  ).

    Is the error message gone? 

    YES  -Replace the XM receiver (see USB ADAPTER UNIT REPLACEMENT  ).

    NO  -Replace the XM antenna lead.