Audio disc does not load

WARNING: This page is about a different car, the 2008 Acura CSX, 2007 Acura CSX, and 2006 Acura CSX. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Disc labels should not be used in the navigation unit or audio unit. They may damage the player mechanism.
Make sure the CD is compatible with the system (see the owner's manual for more information).

Insert a known-good disc to see if the symptom can be duplicated.
Does the disc load?

YES -Operation is normal. If the disc loads normally, but will not play, go to AUDIO DISC DOES NOT PLAY .

NO -Go to step 2.
Insert another disc.
Does the disc load?

YES -The original disc is faulty.

NO -
- With navigation: Replace navigation unit (see NAVIGATION UNIT REMOVAL/INSTALLATION ).
- Without navigation: Replace audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).